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“Good quiet room” 4 of 5 bubbles
Review of Novotel Birmingham Airport

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Novotel Birmingham Airport
Ranked #20 of 117 Hotels in Birmingham
GreenLeadersBronze level
Coeur d'Alene, Idaho
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Good quiet room”
4 of 5 bubbles Reviewed September 15, 2013

So close to the airport you can get some extra sleep! I've stayed at other hotels close to the Birmingham airport and this is by far the best. The room was very nice, other than a very stained bed cover. Breakfast service was good and the food, other than the over cooked fried eggs,was good.

I will definitely sate here again on my next trip.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank IdahoTraveler83815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, September 17, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I will personally look into the points you have mentioned in regards to the bed and the over cooked eggs. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (268)
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English first
Southampton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

This hotel is located literally opposite the airport (30 second walk), but very quiet. The reception staff were very efficient when I checked in. The bedroom was spotlessly clean (apart from a few stains on the carpet) and the bar served good food. The best bit about this hotel is its location to the airport.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, September 16, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gibraltar
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

I stayed at this hotel as I had to catch a flight very early in the morning. It was an excellent location, just across the road from the departure lounge. The staff were very friendly and helpful. Although I didnt have time to use the restaurant, I will certainly be going back there and can hopefully use the restaurant then. The room was very comfortable and what was especially nice was the coffee making facilities in the room, perfect for an an early start to your day ! I will definately be going back there again. It was very good value for money too.

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, September 13, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Narberth, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

We stayed at this hotel on route to Istanbul because it is opposite the airport departure entrance. We managed to get a view of the airport runway which the receptionist joked, was the most interesting they could offer. The rooms were good quality and perfectly acceptable. The most outstanding feature of this hotel was the staff and customer service. The staff were friendly, efficient and truly exceptional. We asked where was the best place to get a taxi and the receptionist said she would order us one because it would save us 10-20% on the normal taxi fare charged by the airport taxis. Excellent! Even the taxi driver said he goes into all the hotels but the staff here are by far the most helpful. This hotel should be used as the perfect example of how to get customer service in the UK just flawless. We will certainly go back if we need to fly from Birmingham again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tuftythesquirrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, September 13, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#22 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#29 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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