As a frequent Accor Customer, I am becoming more and more discontent with the standards represented by various Accor Brands, namely Novotel and Mercure. Tonight's stay, Unfortunatley, further adds to my dissatisfaction.
Firstly, Signage to the hotel from the labyrnth of Airport access roads is dismal. Upon following such signage, one is "trapped" into paying to access the airport's "Drop off only" car park, albeit only £1 for 10 mins, this is unncessesary when you have to then pay at the machine, then exit the carpark to park in one of the more suitable carparks, which, wait for it, will cost no less than £22.50 per night. Fortuantely, the carpark is only a short walk to the Hotel entrance (Which is located in the "drop off" car park.
Check in was pleasant, a secondary parking ticket is provided to help reduce the cost to circa £16.00. Internet Access is offered, however at this particular Novotel, is a chargeable addition. As is the normally standard TV / Internet / Movies / Radio (Basically any form of in-room entertainment) - a further £19.50 per night.
Corridors and Rooms are dated. Furnishings are normal Novotel furnishings, But rooms are nothing special by any means.
In summary, I would suggest that you stay at the adjacent Ibis hotel, which offers almost all the same facilities, besides the gym and larger bathrooms, and save yourself at least half the nightly room tariff. Tonight's stay has simply reminded me why I have started to look outside the Accor Brand when booking accommodation at home or abroad.
- Official Description (provided by the hotel):
- The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more less
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- Also Known As:
- Novotel Birmingham Airport Hotel Birmingham
- Accor Birmingham Airport
- Hotel Birmingham Airport
- Birmingham Novotel