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“In general a very good hotel” 4 of 5 bubbles
Review of Novotel Birmingham Airport

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Novotel Birmingham Airport
Ranked #21 of 117 Hotels in Birmingham
GreenLeadersBronze level
UK
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“In general a very good hotel”
4 of 5 bubbles Reviewed August 19, 2011

I stay here regularly on my business visits to the English midlands and the rooms are of good quality. The breakfast buffet is exceptional value and the food in general to a high standard if a little pricey for lunch/dinner. Staff are uniformly efficient and pleasant if sometimes a little distant. The only criticism I have is that deep cleaning in the en suite bathrooms of the guest rooms seems to be problematic - specifically, while the room itself is always well maintained, the ventilation grills in the bathrooms are in my experience always filthy and caked with dust and detritus.

  • Stayed August 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bowland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this review, August 21, 2011
Dear Reviewer,

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Novotel Birmingham Airport very soon.
Kind regards,
Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (267)
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Leicestershire
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed August 15, 2011

The whole point of this hotel is its location. I drove a hour striaght from work, dumped the car at airparks and got the bus to the airport. Within minutes I was in my room overlooking the airport.

There is no noise issues here at all. We grabbed a sarnie from M and S in the airport and had that for supper later on. Until then we sat in the bar and had some wine and beer. As we all know the prices have always been and always will be extortionate - its just the way it is. The room was basic, but the shower good.

It was abolsutly perfect for a 6am flight to Amsterdam. The luxury of not worrying about the car, parking etc and just walking straight over to departures. Thats what you pay for.

I would use this hotel again for this type of purpose.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kir321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this review, August 15, 2011
Dear Reviewer,

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to the Novotel Birmingham Airport very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
skandeborg
Level Contributor
3 reviews
3 of 5 bubbles Reviewed August 12, 2011

Quiet despite location. Good sleep. Food cold and dry when ordered through room service. Staff helpful and friendly. Room service food lets it down badly.Nothing else to say............................................................................................................................................................................................................................................................................................

  • Stayed August 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank itwasken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this review, August 14, 2011
Dear Reviewer,

I’m so sorry that you were disappointed by your experience saying with us at the Novotel Birmingham Airport. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 0121 7827000 to discuss this further.
Kind regards,
Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed August 9, 2011

Booked a room thanks to their half price summer offer and it proved to be excellent value. It is in an ideal location for Departures, with helpful staff and excellent breakfast. Evening meal, while not the cheapest, was very good too.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this review, August 9, 2011
Dear Reviewer,

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards,
Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abergavenny, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed August 8, 2011

Stayed for one night when arriving back at Birmingham airport on a 1.30am flight. Found the check in quite quick, although didn't appreciate having to fill in all my personal details by hand when I've already done it when booking online.... not what you want at 2am!

Room was clean and quiet. Booked a double room, so not really sure why the sofa bed was made up, but we made use of it as the bed itself wasn't all that big. I think the fact that the sofa bed was pulled out made the room appear small, but for an overnight stay you don't really need a huge space. Having said that, there was nowhere to put suitcases, so we were a bit pushed for space. Liked the idea of the toilet being separate from the bathroom, however, you still had to go into the bathroom to wash your hands, so kind of defeated the object!

Breakfast was really good, great selection of hot and cold foods, really enjoyed it.

Staff were all friendly and helpful. Check out was a breeze. Great proximity to the airport. Highly reccommend for an overnight stay, don't think I'd want to stay any longer though as I would feel cramped in the room. Got a good deal of B&B for £54.50, which I feel was good value for money, I would feel the rack rate is too expensive though.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lucy_l0cket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this review, August 8, 2011
Dear Reviewer,

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back to the Novotel Birmingham Airport soon.
Kind regards
Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 3, 2011

If you need to stay at the airport in BHX, this is the hotel for you ! Comfortable rooms, quiet rooms (which is not always the case at the airport) nice food (dinner and breakfast taken at this hotel at a reasonable price), no addtional transport - just walk to the hotel (2minutes to walk).

  • Stayed July 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ocean1458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBIA, General Manager at Novotel Birmingham Airport, responded to this review, August 3, 2011
Dear Reviewer,

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Birmingham Airport again very soon.
Kind regards

Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#22 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#29 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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