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Comfort Inn Birmingham
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      Reviews (544)
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      All reviewsnew st stationnew streetdecent sizetwin roomchristmas marketgood nights sleepbullringchinatown
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      389 - 394 of 544 reviews
      Reviewed December 6, 2012

      So the hotel is close to the Bullring shopping centre and also New Street Station and the staff are helpful, but that is where the good points of the hotel end.

      I had to get my room changed due to originally given a smoking room when i requested a non smoking room, and the staff were helpful enough to change it and give me a non smoking room. Now when I came to the room, it just had a general feeling of desperately needing a refurb and the ceiling tiles (which hotel uses them these days) looked worn and had gaps around the edges. When I opened the curtains to see the view i was greeted by a fire escape that was rusty in some areas and had a lot of birds muck on it as well. There was also two empty beer cans and a small cup (probably used as an ashtray) on the steps of the fire escape. I just couldn't stay in this hotel due to the issues and checked out and left my name and number as requested by the staff so management could give me a phone call this morning. No phone call was forthcoming.

      Room Tip: Bullring shopping centre is close by.
      • Stayed: December 2012, traveled solo
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      2  Thank JeffersBristol
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed December 4, 2012

      Finding this hotel was very difficult - closed roads and directions from the hotel specifying a carpark to use, it turns out the name of the carpark had changed but the instrcutions hadn't been updated. The rooms smelt musty, bathroom was not clean, hot water pressure was very variable. A massive building site over the road ment it was very loud all night. The ceiling tiles were falling down in part of the room and the cups provided had chips in. Tierd rooms/ Beds were generally uncomfertable. Would not advise staying here, even though it was cheap.

      • Stayed: December 2012, traveled on business
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      Thank M_Hetherington
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed December 1, 2012

      After booking last minute as a cheap hotel near to the station and near to the NIA this seemed brilliant.
      However looks are decieving. We were booked into a double non smoking room. Upon entering we were hit by the stale smell of smoke. The toilet was more like a portaloo than a bathroom!!
      After a night at the NIA we retired at 12am, to be woken at 1.30am by over night workers. By 2.30am they were grinding metal, banging metal, shouting, drilling... After speaking to the receptionist who could offer no answer we left birmingham at 3.30 am to drive the 50miles home!!
      As of yet been offered no compensation, waste of money. Would never use them again!! Close to the station but not worth the hassel!

      • Stayed: November 2012, traveled as a couple
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      1  Thank Jade63341
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed November 27, 2012

      Hotel is really handy for New Street train station and the Bullring shopping centre. Also walking distance to Arcadian district where there are lots of pubs and restaurents.
      Unfortunately there was a lot of building work going on right across the road and was even noisy on the Sunday morning which doesnt help a hangover.
      Hotel staff were extrememy helpful & friendly and the bar area was nice.
      Room was big enough although we had a crappy wee tv and the remote didn't work.
      Bed was REALLY comfortable and the bathroom was clean & tidy with shower being ok too.
      All in all if your just looking for a getaway for a night or two its perfect.

      Room Tip: Get a room at the back cause the building works might be going on for a while.
      • Stayed: November 2012, traveled with friends
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      1  Thank Strac1
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed November 19, 2012

      Great location ! Retro TV ! Window doesn't lock ! Musty aroma ! Shower wouldnt quench the thirst of a gerbil. The reception staff were most helpful and seem to expect criticism for the hotel. £20 for 5 days Wi-Fi is a proper fackin liberty.

      • Stayed: November 2012
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      Thank JonnyErbert
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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