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Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Ranked #10 of 117 Hotels in Birmingham
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
5 of 5 bubbles Reviewed January 26, 2014 via mobile

First time in this hotel, would certainly stay here again, excellent service and very clean hotel, good value breakfast with lots of choice, very quiet, had a good nights sleep. Staff very friendly and helpful.

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank katierose1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, March 9, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,826 reviews from our community

Traveler rating
    1,009
    594
    132
    55
    36
See reviews for
383
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344
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
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English first
Stafford, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

We stayed overnight at this Premier Inn for my birthday having failed to get into our first 2 choices, however we were delighted with the location and value for money and feel we "lucked out". The rooms are clean and comfortable, service simple without hassle, easy to check in and out, doesn't feel like a budget hotel, realistically almost as good as the independent hotel that was our first choice but at a fraction of the price. Very convenient location in central Birmingham, short walk from New St station with lots of good restaurants nearby. Likely to pop down again for an overnighter very soon

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Artreus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, March 9, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clogheen, Ireland
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed January 21, 2014 via mobile

This is my fourth time staying here..
It is very well located ,clean & friendly. The only down side to this place was that I found the bar & food service very slow.The shops & the train station are very close which makes life easy ! I ll be back...

  • Stayed January 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank willfmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, March 9, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted that you always enjoy your stay with us and that our location is so perfectly suitable for you. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We look forward to welcoming you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banbury, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 21, 2014

Stayed over for SCD last Sunday evening as trains stopped running at 2100 to get me home. The room was on the small size but more than adequate for an overnighter at £29! A short walk from Tesco express and Morrison for provisions, an excellent central location for the NIA or other central venues.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, March 9, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted you have found our location so perfectly suitable for your needs and that you have been satisfied with our facilities. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

Excellent room and breakfast. Staff friendly. Right next door to Birmingham New Street train station. No noise in rooms from trains or street. Does look very appealing form the outside but room décor is lovely, restaurant/bar is good too.Only thing is you can't park onsite as city centre location but lots of pay and display carparks nearby, Mailbox cost £19 for 24hrs

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JustWantGoodValue16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, March 9, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 19, 2014 via mobile

I've tried lots of hotels in central Birmingham over the years - and this beats them all! Ideally situated near to the station and central business areas, it's clean, comfortable, quiet and friendly. The Grill bar associated with the hotel offers a good ranging reasonably priced menu. I'll definitely be picking this place as my port of call for future nights in Birmingham!

Stayed January 2014, traveled on business
Helpful?
Thank wiltshiretraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, January 31, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

Extremely friendly and helpful staff and a comfortable budget hotel. I always stay here on business, mainly because of the staff. This hotel is located centrally and offers wonderful views of the Cathedral.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIbirmingham, Manager at Premier Inn Birmingham City Centre (Waterloo Street) Hotel, responded to this review, January 31, 2014
Hello,

Thank you for taking the time to leave us your feedback. We are delighted that you have enjoyed your stay with us and that our staff have made you feel as welcome and as comfortable as possible, as that is what we thrive on. Don't forget to keep an eye on our website premierinn.com for our fantastic deals so you can get even more value for your money. We hope to welcome you back soon.

Kind Regards
The team at Waterloo Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham City Centre (Waterloo Street) Hotel

Property: Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Address: 3-6 Waterloo Street, Birmingham B2 5PG, England
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Birmingham
#3 Business Hotel in Birmingham
#3 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham City Centre (Waterloo Street) Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds. Directions: At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St. Car park on Livery St (B3 2BJ) costs 11GBP for 24 hours Monday-Friday and 13.80GBP for 24 hours on Sunday. ... more   less 
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Also Known As:
Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham

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