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“Really Friendly Place”

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Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Ranked #10 of 118 Hotels in Birmingham
Certificate of Excellence
London
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Really Friendly Place”
Reviewed August 18, 2013

I have stayed here for 4 weeks so far, and will be here for another week. I've been really impressed with the staff and their attitude, The hotel is in a good location, close to New Street station, and the shopping centre. The only downside is that there is no onsite parking, however they provide a map to the nearest car park, which can be a little tricky to find.
Andi deserves a special mention, as she always makes sure I have my favourite room (519) and has really looked after me. The F&B team have made me feel really welcome, especially as I don't enjoy eating by myself. June, Kerryanne, Leon, Ebony and Sheila with her big cuddles just make it seem like a home away from home, ( I apologise if I have missed out your name) Ewan in the mornings always has a friendly greeting and is super efficient, their breakfast's are plentiful and there is something for everyone.
They have a room on each floor where you can go and borrow an iron.
I found that the hairdryers in this premier inn aren't powerful enough for my hair type, and I am not able to borrow one that is more powerful, as I have been able to in the other Premier Inn's I have been to - not such a big deal.
The room's are air conditioned, and I love their mattresses' - you definitely get a good night's sleep.
I found that the shower gel in the bathroom had run out on a couple of occasions, again just a minor point.
Would I recommend this hotel - most definitely, you will not be disappointed. The GM also seems hands on, he is around a lot of the time, which is good to see.
Thanks for looking after me Team B'ham :)

Room Tip: I had room 519 and it was large, bright and Airy with lovely views of the cathederal.
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  • Stayed August 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Lil_Miss_Sunshine_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Exeter, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 13, 2013

This is a good location if you are planning to travel from New Street station. On the edge of the cathedral grounds it is one of the more pleasant area in central Birmingham and pretty quiet. I have stayed here on three occasions and the rooms are a good size and well lit. There are a good range of restaurants near by.

  • Stayed August 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle Upon Tyne, United Kingdom
2 reviews
Reviewed August 13, 2013

The hotel was located in an ideal spot for what we wanted and was clean. The staff were also helpful. New street train station was a short distance (less than 5 minutes walk). ideal for all the shops.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayshayh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 12, 2013

Located right in Birmingham City Centre, just five minutes walk from New Street station and the new Bull Ring shopping centre - nearly next door to the Louis Vuitton shop! Really great hotel.

Surrounded by lively bars and restaurants but still quiet at night, with no street noise penetrating. Rooms are modern, clean, bright and comfortable. Perfect hotel for a shopping trip to Birmingham, for a weekend or even a work trip.

Incredible value for the rooms and location. Sat Nav would not accept the Waterloo Street address until we were within a mile or so of the city centre, for some reason. Tried to phone reception for help in location but couldn't get an answer.

WARNING: Driving in Birmingham is a nightmare at the moment, with roadworks everywhere. Several of these are very badly signposted and there are one way systems in operation. The main exit to the Airport when coming from the city is subject to a very badly signposted diversion which will have you driving around in circles for an hour unless you are very careful. Car Hire firms are warning about this when you pick up your vehicle and many people have missed flights because of it. If you want to fill your hire car before returning, this diversion also blocks access to the petrol stations nearest the airport.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank keenerDublin_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 12, 2013

An overnight stay in this hotel was perfect great location 2min walk to new street yet very quiet at night the staff were brill went overboard to help food was great dinner was fantastic and so was breakfast room was very clean would stay here again

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tracey92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 11, 2013 via mobile

Excellent weekend stay in a great city centre location. Bedroom was clean and comfortable, who could ask for more! Shower was excellently HOT! We both enjoyed great sleeps both nights of our stay.
The restaurant served good food in a friendly environment. Breakfast is well worth having as it set us up for the day ahead.
All of the staff are friendly and happy to help. We'll be staying again soon as Birmingham has so much to offer for a weekend away.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 11, 2013

This was our 3rd visit to this hotel this year. The hotel has an excellent location very close to New street station approx 5 mins walk if that. The ICC/sealife are not too far a walk either approx 10-15 mins to the sealife with children. You can also walk to the Thinktank science museum which is about 20 mins in the other direction with children.
There are plenty of places to go and visit and reception staff are happy to help print out maps etc should you need them.
We always use this hotel not only due to its excellent location, friendly and helpful staff and cleanliness. Rooms are cleaned beautifully and ready on time.
If you arrive early staff can store your luggage so you can make the most of your stay. They will also do the same on check out day too.
Staff are all friendly and helpful from check in staff to the restaurant and breakfast staff.
Breakfast was busy on the Saturday morning but there was plenty of staff on and the food was regularly topped up and tables were regularly being cleaned.
We ate in the restaurant on the Saturday night and we had pre booked a table in the morning for my mums birthday. Staff had put some balloons on the chair and had got her a card which was a nice touch. The food at night time was lovely and hot and came in good time. All the food tasted lovely and the children enjoyed their food too! The waiting staff were friendly and helpful.
We will be back again soon!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cheekylittlemoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham City Centre (Waterloo Street) Hotel

Property: Premier Inn Birmingham City Centre (Waterloo Street) Hotel
Address: 3-6 Waterloo Street, Birmingham B2 5PG, England
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Birmingham
#3 Business Hotel in Birmingham
#4 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham City Centre (Waterloo Street) Hotel 3*
Number of rooms: 152
Official Description (provided by the hotel):
Put yourself at the centre of everything here at Premier Inn Birmingham Waterloo Street. Looking out across St Philips Square and the Cathedral, the major attractions and major businesses are just a hop, skip and jump away. You can browse the big brands and designer names of the Bull Ring, catch the must-see events at the Hippodrome Theatre, Symphony Hall, NIA or ICC, or find chocoholic's heaven at Cadbury World. After a day's business or indulgence, return and savour the food (and views) at our bar and grill before relaxing in our spacious rooms and extra-comfy beds. Directions: At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St. Car park on Livery St (B3 2BJ) costs 11GBP for 24 hours Monday-Friday and 13.80GBP for 24 hours on Sunday. ... more   less 
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Also Known As:
Premier Inn Birmingham City Centre (Waterloo St) Hotel Birmingham

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