I feel sorry for anyone who stays here. It shouldn't exist. The twin room booked was without a toilet, had to move to a single room because this had a toilet en-suite. The room had no heating and was cold, thankfully the temperature outside was above zero! The shower had a minimum pressure. The smell was musty. No hairdryer in room and no satellite tv, phone etc. To get any service you have to press a bell, but they responded only 1 from the 4 times. Asked to have heating put on, but this never happened.
Even if this was the only room available in Birmingham I still wouldn't recommend it.
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