We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“useless apathetic staff...”
Review of Slug & Lettuce

Slug & Lettuce
Ranked #387 of 2,379 Restaurants in Birmingham
More restaurant details
Restaurant details
Good for: Bar scene, Large groups
Dining options: Late Night, Breakfast, Reservations
Neighborhood: Ladywood
Reviewed November 11, 2013

waited ages for a waitress - she spent ages taking the order before us as if she had no concept of anyone else who may possibly want to order food within this century. we eventually ordered but I was so fed up by the time already taken and the prospect (going by the impression created by the 'waitress') of more ineffectual 'service' - that I cancelled it and we left. I was disappointed as we've had a breakfast here before and were looking forward to good value and prompt efficient service - last time, the manager was friendly and on the ball and we'd had good (basic) food, however this time the staff were apathetic and delivered nothing that could be termed 'service'.
went to the breakfast barge instead and enjoyed a lovely breakfast. Recommend breakfast on the barge and not at the S & L.

    • Atmosphere
    • Service
Thank minnieha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (665)
Traveler rating
Traveler type
Time of year
Language

541 - 545 of 665 reviews

Reviewed November 2, 2013

Decided to have lunch here after visiting the Sea Life Centre. The service was very good and food delicious! Would certainly eat there again if I wanted a good value meal.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Libby-TRIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Myself and two friends ate here before a visit to the NIA and it ticked all the boxes. Varied selection on the menu and service was attentive and fast, which was what we wanted. All three mains were enjoyable, nice flavours and well cooked. My two companions had a pudding which they also said was good. It was quite busy but the service didn't suffer as a result and got to the arena in good time.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Lesley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

Not sure what sort of service you get here as have never been in before, we had our order taken by who we think was a manager or THE manager this guy was very stressed and didn't mind telling us (on more than one occasion) the restaurant was very busy but it was a Sunday so that didn't bother us. We did think we would have to wait a while for the meals but they came very fast 15/20min. We didn't get any check on our meals no one asked if we want more drinks which we would of and no desserts were offered. When we paid the bill some of the party went off to the loo and two of us were putting on our coats a waitress came to the table and asked had we paid we said yes with the manager, she walked off with some glasses then 30sec later she was back questioning us more about how we had paid!! That was the most any one had been to our table the whole time we had been in there! No really the best good bye! Would think before using again.

Thank Ryan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

We had a decent meal for lunch at the Slug and Lettuce. Huge menu choice - something for everyone. The music was too loud when we returned to have dinner there with family the following week so went somewhere else.

Thank CheddarHouseAU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Slug & Lettuce also viewed

Birmingham, West Midlands
 
Birmingham, West Midlands
Birmingham, West Midlands
 

Been to Slug & Lettuce? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing