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“Value for money”

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Ibis Birmingham Airport - NEC
Ranked #20 of 118 Hotels in Birmingham
GreenLeadersBronze level
Gloucestershire
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Value for money”
4 of 5 bubbles Reviewed June 24, 2013

My husband and I stayed here for one night as we were going to a concert at the LG Arena. Our room was on the eighth floor overlooking the multi-storey car park and the monorail, but with distant views of hills. The room itself wasn't huge but had nearly everything you would need for a one night stay. The mattress was quite hard but had a memory foam mattress topper which made it more comfortable to sleep on than beds in many hotels. The pillow wasn't bad quality either.

The en-suite was a sort of compact pod, but again sufficient for one night. The water pressure in the shower was ok but it was difficult to maintain a decent water temperature - it seemed to pulse from warm to too hot, then back again. We did mention it at check-out and were told they would look at it.

We like to sleep with the window open and being so high up we felt that it wouldn't be too noisy. There was a bit of noise but it didn't keep us awake, and our side of the building seemed to face away from the airport so we weren't disturbed. There were blackout blinds at the window but we didn't use them as we don't mind light shining in and it would have impeded the flow of fresh air anyway. The window was right next to the illuminated Ibis sign, but again if it disturbed anyone then the blind would have blocked it out.

We only had contact with one member of staff - the receptionist - who was very efficient and also very patient with us as we couldn't get our key card to work so she came up to open the door for us.

We didn't eat in the hotel so can't comment on the food or service.

The location of the hotel is excellent - it is across the road from the terminal so handy for travellers. We were going to the LG Arena so we went to the first floor of the terminal and caught the monorail, then it was just a 90 second ride that took us straight to the NEC. We parked in the public car park across the road and were given a discounted ticket on departure which meant we paid £16 for 24 hours instead of the full price.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank papaver1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, June 30, 2013
Dear Guest, Thank you for taking the time to send your review of your stay at the Ibis Birmingham Airport. We are very pleased that you enjoyed the facilities in our hotel and the surrounding areas. The team and I look forward to welcoming you back again very soon.

Kind regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,733 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (197)
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English first
Birmingham
1 review
3 of 5 bubbles Reviewed June 24, 2013

As the hotel is very close to the airport, we took the opportunity and stayed there for one night before flying home. It is not the place I would like to stay in for a longer period, but it is of good value just for one or two nights.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Olaf D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, June 30, 2013
Dear Guest, Thank you for taking the time to write a review about your recent visit at Ibis Birmingham Airport. I was delighted to hear that you enjoyed our location and you find our bedrooms clean and our staff very friendly. I look forward to welcoming you back at Ibis Birmingham Airport in the near future.

Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed June 23, 2013

Stayed in Ibis as easy and close to use skytrain to NEC for concert , was ideal for this the rooms are clean and tidy and a good size, But it was a warm day and Air Con was very poor and could not have windows open at night as very noisy by 24 hour car park , then at 24.00 the Air con cut out and did not work at All !! at 3.30 am it rained hard and the gutter is full or broken causing water to beat on PVC window sill like a Drum !! Told Staff in morning so next people would not have same problems ! and the girl then told me air con does not work over 18c so why bother to have it at all ! Sorry did not have a good sleep so will not use this Hotel again even though price was Good .

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank clive865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, June 30, 2013
Dear Guest, Thank you for taking the time to write a review about your recent visit at Ibis Birmingham Airport. I was delighted to hear that you enjoyed our location and you find our rooms clean and spacious. However at the same time I was very disappointed to hear about your issue with the cooling system in the bedroom.
Our Ibis hotels have an air cooling system in place which does differ from air conditioning. This system is partly dependant on the external temperature. I can only apologise if you found it to be insufficiently effective on this occasion.
Again, I am sorry for any inconvenience caused to you. I hope we will have a pleasure of welcoming you back to Ibis Birmingham Airport in the near future.

Best regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverley, United Kingdom
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed June 22, 2013

Would not have wanted to stay here for more then one night but unfortunately we did. It was an ok hotel but nothing more then that. Idea for the airport as it is literally next door and you cant hear the Planes. Also idea for the NEC and LG arena down the road which is why we stayed here. The toilet was in what looked like an in built wardrobe then the wash basin and shower where in our rooms with a clear door stopping the water spraying everywhere but you get no privacy when showering or washing!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmJo22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Timisoara, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 21, 2013

Everything is OK except that you have no parking. Well, there is a 2 places parking but was filled with 4 cars. Place the car in the airport "fast" where I payed 7 pounds for 21 minutes.
Breakfast very early (from 4 AM) was very suitable for an airport hotel. Rooms OK. Fast check-in.

Room Tip: There are no "good" rooms as I suppose none will stay here other than taking a plane.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SorinNica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, June 26, 2013
Dear Guest, Thank you very much for taking the time to post your thoughts on here. We appreciate all feedback and I hope that we will have the opportunity to welcome you back to Ibis Birmingham Airport in the future.

Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed June 19, 2013

This was our second stay in this ibis hotel and our fifth stay in an ibis hotel .This hotel is a 3 minute walk to the airport and is ideal for Birmingham LG Arena as the arena is connected by a mono-rail for the airport .ibis hotel hotels are such good value for money ,they are basic but clean and excellent for an overnight stay .we would not hesitate to stay in an ibis hotel again

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elfordleigh_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, June 26, 2013
Dear Guest, Thank you for your great review. It is always a pleasure to read feedback about how our guests enjoyed their stay. I’m happy we were able to make your stay with us enjoyable. I hope we can welcome you back to the Ibis Birmingham Airport again very soon.

Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, United Kingdom
Level Contributor
92 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed June 17, 2013

Stayed here for one night. Staff were very friendly and helpful. I required an earlier check in and there was no problems accommodating this. Rooms the standard Ibis style but very clean. Didn't pay the extra for wifi etc. Breakfast the next morning was a buffet type and had a great selection of hot and cold foods. Would stay here again.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daren777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, June 26, 2013
Dear Guest, Many thanks for the positive comments. I am glad to hear that you were checked in very promptly and met with a friendly greeting. I was also really pleased to hear how convenient you found our location and how clean and pleasant you found our bedrooms. I look forward to welcoming you back at Ibis Birmingham Airport in the near future.

Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Birmingham Airport - NEC

Property: Ibis Birmingham Airport - NEC
Address: Ambassador Road | Birmingham International Airport, Birmingham B26 3AW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Birmingham
#17 Romantic Hotel in Birmingham
#19 Family Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Birmingham Airport - NEC 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Ibis Birmingham Airport Hotel Birmingham

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