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“Typical Airport Hotel Ibis BHX”

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Ibis Birmingham Airport - NEC
Ranked #20 of 118 Hotels in Birmingham
GreenLeadersBronze level
Gloucestershire
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Typical Airport Hotel Ibis BHX”
Reviewed April 6, 2013

Room was passable as on quiet side.But electric plug not working in room.
Breakfast was a disaster half the stuff was not available the rest was congealed or mashed up.My advice don't bother get something in departures.
I was refunded the cost after complaining but it was still rubbish
You would only stay here if you have to ,as its functional at best.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Burley53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, April 13, 2013
Dear Guest, I was sorry to hear of your disappointment with regard to the quality of the breakfast. This is certainly not acceptable and I will be taking the necessary actions to ensure there is no recurrence of this failure. Thank you for taking the time to bring this matter to our attention as guest feedback is invaluable to our efforts to continually improve the quality of our services. I hope that we will have the opportunity to welcome you back to Ibis Birmingham Airport again in the future.

Kind regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (198)
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English first
North Yorkshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 5, 2013

Hotel in great position as only very short walk from the departures/arrivals entrance. Self service breakfast available at 4.30 when we needed to have something before travel. Good selection for that time. Went in for bar food in the evening and although it took quite a time to arrive it was good. Room wasn't noisy although at the airport.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Gartley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, April 6, 2013
Dear Guest, I am delighted to hear that you had a pleasant stay with us and that you found our location to be very convenient and your room to be clean and comfortable and the food in our restaurant to be of good quality. Thank you for your feedback and we hope to see you again in the very near future.

Kind regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 3, 2013 via mobile

Stayed here one night before early flight. Surprisingly quiet and we had a great sleep on excellent beds. Clean and comfortable, all you could ask for the price. Didn't eat, but the menu prices looked good value. Would recommend.

Stayed March 2013, traveled as a couple
Helpful?
Thank Niamh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, April 6, 2013
Dear Guest, Thank you very much for your review. We are delighted to hear how much you enjoyed the comfort of our beds and we look forward to seeing you again in the near future.

Best regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Bromwich
Level Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 1, 2013

We stayed there following a show at the LG arena. Booked in advance, it only cost £37. Very clean and comfortable. Bar sells beer at 'proper' prices. We did not eat there, but menu looked quite good. No complaints at all!

Room Tip: We had a room on the eighth floor - no noise at all during the night
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baggy_Boy_II
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, April 6, 2013
Dear Guest, I am delighted to hear that you had a pleasant stay with us and that you found our rooms to be clean, comfortable and good value for money. Thank you for your feedback and we hope to see you again in the very near future.

Kind regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
119 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed March 31, 2013

Having stayed in several Ibis hotels on the continent and enjoyed them, we were very pleased when several years ago we learnt that an Ibis hotel was going to be built at Birmingham Airport.
Since its completion this is where we overnight each year before setting off on our holidays as we mostly get early morning flights. We can get our breakfast as early as 04.30 hrs. At this time the buffet on offer is very good giving a very satisfying start of the day.
We see no reason to alter this arrangement. The rooms are well designed: spacious, clean and silent. We always get a twin room as the beds allow us a good stretch. Ideal before settingoff on a long journey. The welcome is good. In November 2010, our return flight from Tenerife was seriously delayed owing to a crash at Birmingham Airport. We landed vey late evening. With no train available to return home, we faced the prospect of spending the night in the cold. We were very glad to get a room then at short notice. On this occasion we enjoyed a very good dinner with not too much of a wait for our meal. The menu offers a great choice of dishes to suit all tastes. We returned home the next morning fresh and relaxed. We stay here once, maybe twice a year and always with the same pleasure. We were there last week waiting for our flight to Malaga and are very glad to see that the same high standards are maintained

Room Tip: all rooms are excellent
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean Pierre V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, April 6, 2013
Many thanks for the positive comments. I’m happy to hear that once again we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Ibis Birmingham Airport very soon.

Best regards,

Carlos Vieira
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Portugal
1 review
Reviewed March 27, 2013

Comfortable bed, nice warm room on an icy snowy night and perfect location. 200m from our check-in desk which was one of the furthest. Also we did not have to rely on a taxi turning up ay 04.00am (sometimes they didn`t). Add to this we had an extra hour in bed and the room cost not much more than the taxi fare would have been.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank algarvince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, April 6, 2013
Dear Guest, I am delighted to hear that you had a pleasant stay with us and that you found our location to be very convenient and your room to be of good value, comfortable and warm. Thank you for your feedback and we hope to see you again in the very near future.

Best regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 25, 2013

For a good night's sleep before an early flight, the Ibis at Birmingham Airport is fine. Easy check-in, food and drink available in the restaurant area, convenient amenities in the bedroom, three minutes walk from the terminal.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisBhxAirport, General Manager at Ibis Birmingham Airport - NEC, responded to this review, March 27, 2013
Dear Guest, Many thanks for the positive comments. I’m happy to hear that you enjoyed your stay with us. I hope we can welcome you back to the Ibis Birmingham Airport again very soon.

Best regards,

Carlos Vieira
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Birmingham Airport - NEC

Property: Ibis Birmingham Airport - NEC
Address: Ambassador Road | Birmingham International Airport, Birmingham B26 3AW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Birmingham
#17 Romantic Hotel in Birmingham
#19 Family Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Birmingham Airport - NEC 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Ibis Birmingham Airport Hotel Birmingham

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