My partner and I ate here as we arrived late and there was no other restaurants around. We stayed next door in the Etap. We were very hungry and the hotel receptionist recommended eating next door. We arrived in the restaurant just after 8pm, shown our seats straight away. The waitress come over straight away to take or drink and food order. We needed some time for food and asked for her to come back. We ordered a starter to share, I choose toad in the whole and my partner picked the curry. We waited almost an hour for our starters that were deep fat fried, burnt to crisp and was bad. It was disgusting. There was no waitress around. At this point I knew we are going to have a bad meal. It was busy in the restaurants, perhaps three tables with other customers with parties of 4/6's. It was another hour we waited for our mains to arrive, the waitress came over and said we would get our mains in 2 minutes. Another 20 minutes later our mains arrived. My frozen veg was still frozen and soggy, the mash was fake and was that smash instant potato and the toad in the whole was a cheap tasteless mess! My partners curry was awful and the rice you could pick the whole Pile with your fork.
When the waitress came and asked if we enjoyed our meals, I advised I was very unhappy and it was the worst meal I have ever eaten in my life. Anything would have been better. Not even an apogoly. We paid the bill and left, this point it was after 11pm. I couldn't believe the length of time we were in there.
I wrote a letter to ibis regarding this experience and have heard nothing. I still have the copy of the reciept.
What a rip off, don't waste your money eating there!!!!
This was 18/02/2012
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