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“Great airport hotel”

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Hotel ibis budget Birmingham Airport
Ranked #52 of 117 Hotels in Birmingham
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1,633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
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English first
Derby, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 29, 2013

Stayed here over the bank holiday before a early 7am flight to Aberdeen, checkin was quick and I was allocated a room on the 7th floor, the noise level was better than I expected at the airport was right outside my window, the room also had air con which was good as it was quiet a walm night so my sleep was as good as it could be on the lightly soft bed, the bed could do with being a little softer and also the pillows are too small, I ended up using towels to make the pillows abit more substantial, in the morning I was out the hotel and inside departures within minutes, you can't really argue at the price of £23 so my expectations wernt too high to begin with anyway, also has free wifi which is not common in budget hotels, will no doubt be back due to its location

Stayed August 2013, traveled solo
Helpful?
Thank Jetsetkirky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, September 1, 2013
Thank you for taking the time to leave a review. We are glad that you enjoyed your stay overall.

We have noted your comments regarding the bedroom towels and linen, and are working hard to improve on the points that you have raised.

We hope to welcome you back when your travels brings you back to the area.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark-on-Trent, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 23, 2013

An ideal location if you have to get out of bed at 3.45 am for an early flight. The departure terminal is just 100 yards away. As I have commented previously about Etap in the UK "just like being in France" where I have experienced Accor hotels from Sofitel to Formule 1 with almost never any problems.
I believe there are only three hotels at this airport, all operated by Accor, and we had only one minor difficulty - checking in! Etap and Ibis (literally next door) share TWO only drop-off spots for unloading at check-in. We were a bit slow (two elderly people, one dog, much luggage) and we were moved on by a policeman who pointed out a CCTV camera and a £100 penalty notice. Not very friendly but hardly the fault of Accor. However next door (the other side) Novotel had a far easier drop-off facility although none of the hotels had their own parking area. (Each gives a voucher to discount high NCP rates just nearby).
The staff here were very pleasant and helpful but we were unable to take my dog into the Ibis restaurant. Life is so much easier with a dog in France.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tetsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, September 1, 2013
Thank you for your review- we are glad that you enjoyed your visit.

Regarding the drop off area in front of our hotel- this is for exclusive use of hotel guests and the airport authorities are currently clamping down on improper use. All guests are advised at check in to give their car registration numbers to avoid a fine.

We hope to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perthshire
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 22, 2013

Clean, convenient and really helpful,friendly staff and so convenient for NEC.no evening food but airport catering handy.bunk bed is above double bed, which can be a bit inconvenient .buffet breakfast was very good value.

Room Tip: No tea making or hair drier,but otherwise great
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  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeanwhyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, September 1, 2013
Thank you for posting a review- we are glad that you enjoyed your stay.

Please note we also have double rooms without the bunk bed, so please book this room type if you decide to stay with us again. Regarding our food and beverage offering, we sell a selection of snacks and drinks including sandwiches, pies and pizzas from our Fraiche food outlet 24 hours, however you also get a 10% discount at the restaurants of either the Novotel or Ibis hotels located next to us on presentation of your room key.

We hope to welcome you back soon.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2013

Couldn't find my confirmation Email about the booking I made so called the Etap hotel in Birmingham Airport and spoke to the receptionist Victoria
Not only did she confirm my booking she also sent me a confirmation Email immediately and all done in a highly pleasant manner
Thank you Victoria for being efficient, pleasant and a credit to your company
I can imagine I will stop again at the hotel when I travel again thanks to you
Thank you
x

  • Stayed August 2013, traveled as a couple
    • Service
Helpful?
1 Thank Tomjoad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, August 20, 2013
Thank you for your great comments- it is woenderful to receive such positve feedback from a guest. I have shared your review with Vicky, and she was delighted by your comments.

We hope to see you again in the near future.

Kind regards,

Robert Veldtman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mossley
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 9, 2013

Stayed here overnight as had to get an early flight. Receptionists all very pleasant, room clean and plenty big enough, Although I didn't need it, you could have a buffet breakfast for a reasonable price. It was nice and quiet all night and I would definitely stay here again. Good price too.

Room Tip: Could use their sister hotel's bar and restaurant if you wanted. (This is The Ibis next door).
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  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank julschof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, August 20, 2013
Thank you for leaving a review of our hotel.

We are really glad that you enjoyed your stay, and appreciate the nice comments about the friendliness of our staff. We hope we have the opportunity to welcome you back to our hotel in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget Birmingham Airport

Property: Hotel ibis budget Birmingham Airport
Address: Ambassador Road | Birmingham International Airport, Solihull, Birmingham B26 3AW, England (Formerly Etap Hotel Birmingham Airport)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #52 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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