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“Highly recommended” 4 of 5 bubbles
Review of Hotel ibis budget Birmingham Airport

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Hotel ibis budget Birmingham Airport
Ranked #50 of 117 Hotels in Birmingham
uk
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Highly recommended”
4 of 5 bubbles Reviewed June 14, 2013

This hotel represents excellent value. It is extremely well placed for the airport without being too noisy. The rooms are basic but very clean and bright. The checking in procedure was straightforward and the staff were friendly and efficient.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank scooby002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 30, 2013
Thank you for your great review. We are delighted by your comments and hope to welcome you back soon.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,583 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (164)
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English first
Arthog, United Kingdom
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed June 13, 2013

The main advantages of this hotel are its location and price. Ideally situated on Birmingham Airport with (advance booked) prices that feel and are very good value. I paid £23 for my room which was spotlessly clean and totally adequate for one night for one person. It also had a fabulous view. As others have said, the rooms are very basic but the bed is comfortable and the shower is excellent. As a solo woman traveller I liked the security in the hotel, and the fact that you needed your room keycard to access anywhere other than Reception.

For me the only things that let the hotel down are the lack of tea-making facilities in the room (which is easily overcome if you take your own travel kettle) and the poor overworked reception staff who have to deal with the queues at check-in when a plane, train, or large group have arrived. The same staff also seem to be responsible for administering breakfasts as well and looked distinctly harrassed.

All that said, I would not hesitate to stay in the Etap(Ibis Budget) Hotel in future when I am passing through the airport.

  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank lizrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 30, 2013
Thank you for reviewing our hotel. We are glad that you enjoyed your stay overall.

I am currently personally looking into your comments regarding our staff to ensure we offer more support and a better quality service. I do hope we have the opportunity to welcome you back in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bath england
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 13, 2013

stayed night before an early morning departure to Rome the hotel location was perfect staff very helpful, the rooms are small but have everything you need for one night stopover also being able to get an early breakfast was a bonus I can thoroughly recommend the hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank willowbath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 30, 2013
Thank you for endorsing our hotel as an excellent budget option. We were delighted by your positive comments and hope to welcome you back soon.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
816 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

This is a budget hotel right next to the departures area of the airport. As such it is very convenient for early morning departures or late night return flights. Check in was efficient and access to the lifts is via your room key. Room is basically a box with no frills and minimal decoration. It has minimal laying out and hanging space, it does have a flat screen TV and the queen size bed was good - firm matress but only one pillow. It has A/c too. Shower is a "pod" but very efficient water flow. Toilet is small "box" that I pretty much had to back into - and the sink is in the bedroom. You do get shampoo/shower gel and soap.
Continental Breakfast was basic - toast, croissants, pan au chocolat, baguette, cereal, cheese, fruit, juice coffee/tea. I thought it was good value. Coffee was good!! The breakfast area is just off but part of the lobby.

You are talking basic accommodation (of good quality) - there are no frills but the price more than makes up for that. I see it as a 1 nighter only. I would certainly use it for its convenience and price.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Honisoiquimalypense
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 30, 2013
Thank you for your great review. We are glad that you enjoyed your stay and hope to welcome you back in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire, United Kingdom
Level Contributor
137 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed June 12, 2013

We stayed here for 1 night in room 105 before our early morning flight at Birmingham airport.
There is a TV in the room. The room is very basic although it did have an en-suite. The bed was very hard.
The room was quite dirty with very bad staining to the carpet. I am unsure as to whether that was just our room or the level of lean lines throughout the hotel.
Wifi is not available in the rooms which I find strange in this day and age.
Although they advertise the rooms at £28 per night I have yet find out why we paid £75.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 30, 2013
Thank you for your review. We have noted your comments and are working hard to improve on the points that you have raised. Our hotel are due a refurbishment later this year which should address some of the points raised.

We do hope we have the opportunity to welcome you back to experience the improvements.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
4 of 5 bubbles Reviewed June 12, 2013

I foound this hotel equally as good as my previous stay two weeks prior to this stay, Also i stayed at IBIS next door a number of years ago and was equaly impressed by the service ,freindliness and manor of the staff. The quality,cost and positioning of both hotels is superb for ovefnighters and it is obvious that the positoining is perfect for AIRPORT TRAVEL. Please keep up the good work.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank RAPIDOORLINE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 18, 2013
Thank you for your great review. It is very encouraging to receive such positive feedback. We are looking forward in hopefully welcoming you back in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough
Level Contributor
263 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
3 of 5 bubbles Reviewed June 12, 2013

We stayed at the Etap (Room 510) for one night when we went to see Neil Young at the NEC. It really is well positioned for events at the NEC and you can get the monorail from the airport which is just across the road.

It cost us £73 for the 2 of us. This included overnight parking and breakfast which we thought was very reasonable.

The hotel is a budget one but for one night was absolutely fine. The room was pretty compact but was clean and did have a very comfortable double bed, a good shower and a decent TV. Soap and shampoo were provided.

The staff were all friendly, helpful and efficient and the breakfast was good value.

We did however have a complaint. When we went to bed we found that the sheet stopped about 20 inches from the bottom of the bed which meant our feet were on the mattress - not very hygenic.We coundn't pull the sheet to the bottom or that would have created the same problem at the top. We could have gone down to reception however it was after midnight and we were pretty whacked after the gig.

We spoke to the manager (Robert) the following morning and he was most apologetic. Hopefully it was a one off but you might like to check for yourselves when you first get to your room.

It was a shame we had this problem as everthing else was fine. I can't imagine however how whoever prepared the room didn't notice it!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank johnboyPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert_Veldtman, General Manager at Hotel ibis budget Birmingham Airport, responded to this review, June 18, 2013
Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay overall. Once again, please accept my apologies for the housekeeping issue you experienced during your stay. I am working closely with the housekeeping team to improve on consistency and standards to avoid a similar situation in future.

We hope to see you again in the near future.

Kind regards,

Robert Veldtman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget Birmingham Airport

Property: Hotel ibis budget Birmingham Airport
Address: Ambassador Road | Birmingham International Airport, Solihull, Birmingham B26 3AW, England (Formerly Etap Hotel Birmingham Airport)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #50 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget Birmingham Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
Ibis Budget Birmingham Airport (soon ibis budget) is a low-cost hotel located at Birmingham International Airport. Book this hotel for a short walk from the hotel to the Airport, or easy access to the NEC or LG Arena. The hotel has 120 modern guest rooms, each with en-suite shower, air cooling and flat screen TV. Our Fraiche food outlet serves a good value all you can eat breakfast buffet every morning, and snacks and drinks are available 24 hours a day. 100% non-smoking hotel. Free Wi-Fi throughout hotel in guest bedrooms & public areas. Discounted NCP car park available. ... more   less 
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Also Known As:
Etap Birmingham

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