Stayed here for four nights with my two children. When we arrived the Reception was closed but they had left very good instructions so check in was great. We went to the apartment and soon noticed various things broken, including two glass wardrobe doors which were hanging off the hinges. We phoned the help line number and a man who answered informed us that someone would sort it the next day, we mentioned various items that were broken too just so we didn't have to pay for them when we checked out. The next day, no-one came so we just left it, we were not too bothered really. The one main problem with this apartment is that the front room and kitchen over look the main road and once its dark anyone can just see straight in because of the see through curtains. This was my main concern with being on my own with two children. We also had kids ringing our phone on the intercom system which was a bit annoying. We paid nearly £500.00 for four nights so I did expect things to be a little bit nicer than what they were. Saying that the apartments are in a ideal location and its really easy to reach various places. I would shop around next time to see if I can get them a bit cheaper.
- Official Description (provided by the hotel):
- Comfort Zone Apartments are the ideal hotel alternative for those requiring more from their stay in Birmingham. Check in to our well managed serviced apartments in Birmingham and feel the difference. The apartments are of a high standard, nicely decorated with soft furnishings to give you a cosy homely look and feel. Welcomed by friendly staff, peace of mind with on-sight security and parking (subject to availability), tea/coffee on arrival with compliments. Book online now or give us a call! ... more less
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