Came here with friends having been recommended as a good restaurant. Not off to a good start when the maître D lost our reservation, however this is where the quality of service began. He soon found us a spare table on a very busy Saturday night. Very soon our waiter Aaron was looking after us sorting out our drinks whilst we perused the menu. Food ordered, drinks supplied; we were happy. Sharing platters for the four of us looked a promising start. That was until my ribeye steak turned up .
I don't think I've ever had a steak so tasteless and full of sinew it was impossible to eat. When Aaron came to clear away he noticed that my steak was barely touched and promptly said he would let the chef know and that he'd take my meal off the bill. Two minutes later he was back with an apology from the chef and offered me a free dessert in addition to the refund of my main course.
The rest of my party had really good meals and were completely satisfied with their choices. Our desserts were scrumptious we all shared a dessert platter and I had an extra chocolate pot gratis. The dessert sharing plate was extremely good value and large enough for three people at the price of two single desserts. Our wine was bottle of Gavi de Gavi and was an excellent choice.
The service from the restaurant was exceptional. I have to say my steak wasn't up to the quality of the other meals so I reckon it was just a one-off.
I'd be happy to return to the Saxon Mill.
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