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“Excellent”

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Premier Inn Warwick Hotel
Ranked #3 of 12 Hotels in Warwick
Certificate of Excellence
Wrexham, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent”
Reviewed March 30, 2013

We stayed here for one night whilst visiting Warwick Castle. Can't fault it at all. Bedroom was ideal, clean and had everything we needed. Breakfast was lovely, plenty of choice and staff very nice. Nothing else to say but excellent.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kat091078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
Bristol
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 28, 2013

Stayed 3 nights over a weekend,never stayed at a premier inn,but this was spot on. Its positioned just off the by pass and is easily accessible by motorways and main roads. Situated on a business park, loads of room for cars ther is a largish car park immiedetly adjacent to hotel,plus a bigger overspill car park a couple of hundred yards away.
Friendly staff who converse with you without a false 'have a nice day' attitude, anything we asked was answered fully and in a friendly manner.
Room clean although my wife who feels the cold complained of being cold, a call to reception and they highered the temperature in the room for her. I've seen a couple of gripes about distance of hotel from town, it's just over a mile we walked every day (yes we are mad we went on the snow filled weekend 22/3/13) and it took twenty minutes to the main town market place . Nearest pub is five minute walk away.
Only ate in once and had a very good deal 3 course meal including a drink and a voucher for the all you could eat breakfast the following morning for £23 each.
A clean and new establishment we had a double room but it was intended for a family as there was a sofa bed in room a bit of a dismal view of a car park but that was the only down side, can't recommend it enough

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobcatbobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Evesham/Stratford Cluster Adminstrator at Premier Inn Warwick Hotel, responded to this review, March 29, 2013
Many thanks for your superb review following your recent stay at the Premier Inn Warwick.
I am very pleased to read that your expectations were exceeded and the whole team provided excellent service.
We very much look forward to welcoming you back to the hotel in the near future.
Thank you for your kind comments, compliments and 5 star review! Feedback such as yours helps us to recognise and reinforce excellent service within the team. We hope to be able to accommodate you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire UK
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 21, 2013

Stayed for 2 nights on business.
As with all PIs you get what it says on the tin - nice room, restaurant reasonably priced and free car parking. Wifi was down when I was there which is disappointing but the check in staff apologised
Location is a bit out of it and took me 30 mins to travel 6 miles in the morning through a very busy warwick. Leave plenty of time if that is your route.

A couple of tweaks I think this PI could make to be really great - towels are so thin and despite booking a double only got one of each - could be better quality. You can hardly hear the television on its max volume - I understand the need to keep everyone around happy but to have to sit on the end of the bed to properly hear it is going too far
I chose the grab and go option in the morning due to the long time spent in traffic jams and that was nice apart from the staff member serving. I was given a cup for filling and then had to ask for a bag to put the croissant in and was offered rolling eyes, some sighs and a person who clearly considered I was a bit of problem. Not sure what I was supposed to put my food in and a smile would have been nice especially as they had got the full breakfast rate for my stay

Apart from the small issues above PI have again got it pretty spot on

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelskii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Evesham/Stratford Cluster Administrator at Premier Inn Warwick Hotel, responded to this review, March 22, 2013
Thank you for taking the time to review your stay with us. I really appreciate your feedback as this enables helps us to improve standards and provide guests with the best possible service and a comfortable stay.
We are able to adjust the volume at reception on some occasions when a guest makes us aware of this issue. However the TV's are set to ensure other guests are not disturbed.
Please be assured that we take all feedback seriously and that your comments have been passed on to the management team.
We will ensure that we speak to the team about addressing guests as the Management Team at Warwick pride themselves on their team.
I hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
166 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 21, 2013

This is a business focusssed hotel and it gave me exactly what I wanted. Parking, wifi (charge for 24 hours free for 30 minutes), somewhere to eat - (dinner and breakfast were good). Clean, comfortable room and really helpful staff.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBA1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Evesham/Stratford Cluster Administrator at Premier Inn Warwick Hotel, responded to this review, March 22, 2013
Thank you for taking the time to share your experience regarding your recent stay in our hotel
I am delighted that you had such a pleasant stay with us and that you found your overall experience was a great one.
We do hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
birmingham
Level Contributor
5 reviews
3 hotel reviews
Reviewed March 20, 2013

We arrived in Warwick to find our original hotel was a £25 taxi ride away as we would be making this journey a few times during the weekend we decided to change hotels. we stopped at the Brethrens kitchen Warwicks historic tea room to search for hotels and get out of the rain. such a cute little tea room, would recommend the lemon drizzle cake.

so pleased we chose premier inn. we were able to check in early and drop our heavy bags off.
our room was very clean, comfy and even had a spare single bed in (fab as i love extra blankets) shower had hair/shower gel there for us to use. we walked into town which was a 20min walk (as we were doing the half marathon we didnt mind the little walk) we ate at the tuckery which had good food at very good prices. we looked around market hall and st johns house (free museums)

after the half marathon we were desperate for a hot shower, clare and kayleigh were excellent and found us a room we could use. even though we had checked out. thank you for making our weekend fab.

Room Tip: were we on second floor, very quiet.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank penney86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Evesham/Stratford Cluster Administrator at Premier Inn Warwick Hotel, responded to this review, March 22, 2013
Thank you so much for taking the time to review our hotel. I'm pleased to hear that you found our staff friendly and helpful and they provided an excellent standard of service.
We do hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
essex
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 19, 2013

From the time we arrived until the time we left the staff were very helpful and friendly, nothing was too much trouble. Our room was very clean and warm althou the bed was not as comfortable as it looked. We had dinner in the restaurant which was ok and the bar area is a good place to relax. The weather was a bit wet and cold so we chose to drive into warwick as the hotel seems alot more than a mile/ 20 min walk away from the castle. We would stay here every visit to warwick.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Evesham/Stratford Cluster Administrator at Premier Inn Warwick Hotel, responded to this review, March 22, 2013
Thank you so much for taking the time to review our hotel.
We are delighted that you enjoyed your stay with us and hope to have the pleasure of welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 19, 2013

Very clean and spacious as you would expect from this chain. Location one mile out of Warwick town centre which is just that too far to walk we found. Food good if a little expensive. Lots of car parking space and easy taxi journey in to town.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickynoo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle M, Evesham/Stratford Cluster Administrator at Premier Inn Warwick Hotel, responded to this review, March 22, 2013
Thank You for your feedback regarding Premier Inn Warwick. We are delighted that you enjoyed your stay with us and apologise that you felt our menu was slightly over priced. We do offer a 2 Course meal deal at £12.50 and a Three Course Meal Deal with and Drink & Breakfast the next morning for just £22.99 if this would have suited you better.
We hope you will visit us again to take advantage of these offers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Warwick Hotel

Property: Premier Inn Warwick Hotel
Address: Opus 40 Haywood Road, Warwick CV34 5AH, England
Location: United Kingdom > England > Warwickshire > Warwick
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Warwick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Warwick Hotel 3*
Number of rooms: 124
Official Description (provided by the hotel):
Handy for the buzzing town centre and Warwick Castle, just a few miles from Royal Leamington Spa. ... more   less 
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