Whatever you do, don't pay full price for this attraction as it's ridiculously expensive.
The 'Merlin' experience is only for the very young, so don't bother wasting your money unless you are there with pre-schoolers; the 'Dungeon' experience is the same as all the other Dungeon fright experiences in, for example London or York, but there you don't have the additional expense of the castle entrance fee. It was good fun, as they always are, but they had crammed far too many people onto the tour we were on, so it was impossible to feel involved or see anything in the first three or four rooms.
We were left queuing in the rain for 15 minutes waiting to get in to the castle and later, wating to enter the Merlin and Dungeon experiences we were also left waiting in the rain while the relentless cash generating business of taking tacky photos to sell at inflated prices to gulible visitors continued.
The castle is beautiful but there is little if any information about the contents or the history (although the staff appeared knowledgable when questioned about things.) By contrast, the Mill contained much more informative displays. The bird of prey display was excellent and thoroughly enjoyable.
Although we did have a good day overall, we were left with the distinct impression that we were only of any interest when we were spending money.
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