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All reviews club room jelly beans usual hilton hilton group stratford upon avon bar area buffet style per night weekend break evening meal breakfast was excellent stayed here for one night tea and coffee car parking leamington spa comfy bed good nights sleep
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Reviewed September 14, 2018

This is a simple Hilton hotel but is efficient and at good rates compare to some others. Had an easy stay, staff were friendly, and it was near to where I had to go for work. Cozy to sleep but can improve room quality in general.

Date of stay: June 2018
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Aryansooren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 18, 2018

Dear Aryansooren

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

Please accept our sincere apologies for any shortfalls you experienced with regards to condition. Your feedback has been noted and will be used, where possible, for improvements to be made. I was however, pleased to read the team were friendly and looked after you. Our guests full experience is very important to us.

Once again, thank you for your time. We hope we are able to welcome you back in the near future.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2018

I have stayed in this hotel annually for the last 12 years and it has never failed to impress. Accommodation great. Wonderfully located on the edge of the City with very easy access to the motorway system. Food superb Chef always helpful and good humoured! All the staff are always welcoming, helpful (extremely) and good humoured.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank TaffScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 13, 2018

Dear TaffScotland

Thank you for taking the time to give your feedback. Our guests satisfaction is very important to us.

It's great to hear we consistently deliver good service and look after you well. It's a pleasure to welcome guests back on a regular basis. Your kind comments will be shared with all the team.

We look forward to seeing you again soon.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2018

Stayed during our visit to Stratford Horse Races (excellent fun) and tour Warwick Castle, one of the best castle experiences we have encountered thus far. Excellent restoration and tour. Staying in the castle overnight rooms next time.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank tpaul197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 10, 2018

Dear tpaul197

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

I am pleased to hear you enjoyed your weekend. Our guests satisfaction is very important to us.

Once again, thank you for your time.

Kind Regards

Yours sincerely

John Dixon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2018 via mobile

Stayed here for one night. Friendly check in process that recognised my Hilton Honors status.

Hotel is standard Hilton standard. Ac in room not very efficient.

Restaurant menu was pretty limited but the food quality is good. Wine does seems very expensive though.

Checkout process quick and painless.

Date of stay: September 2018
Trip type: Traveled on business
Thank jeffswork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 7, 2018

Dear jeffswork

Thank you for taking the time to give your feedback following your recent stay with us.

I am sorry to hear we did not fully meet your expectations. Your feedback has been noted and will be shared with the management team. However I was pleased to read you found the team at front desk helpful and friendly.

We hope we are able to welcome you back again soon.

Kind Regards

Yours sincerely

John Dixon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2018

The lobby, bar and restaurant all look modern, but my room was small, dated and worn. Also there was a lot of noise at night from rooms below, and people walking down the corridor. I did not sleep very well at all.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnWarwick1, General Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 4, 2018

Dear Andrew B

Thank you for taking the time to give your feedback following your recent stay with us. Your time is appreciated.

Please accept our sincere apologies for any shortfall in standards you may have received. We will look into your comments and use them, where possible, to improve our guests experience.

Once again, thank you for your time.

Kind Regards

Yours sincerely

John Dixon
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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