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“Good central location”

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Hilton Warwick / Stratford-upon-Avon
Ranked #6 of 12 Hotels in Warwick
Norfolk, United Kingdom
2 reviews
“Good central location”
Reviewed June 20, 2013

Hotel and service excellent however would have preferred waiter/waitress service at dinner instead of carvery each night (three nights). Room very clean an functional (we had separate desk and dressing area so very handy however they are looking a bit tired and could do with a makeover. Staff excellent.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shirley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear Shirley E

Thank you for your review here on Trip Advisor.

I am pleased to note that you enjoyed the amenities the hotel has to offer, in particular the service we have to offer.

To clarify, on the evenings that we serve a carvery, the a la carte menu is also available to order from.

We look forward to welcoming you back to Hilton Warwick in the future.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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kent
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 19, 2013

On arrival at the hotel was very pleased to be informed that as Hilton Honors members we were going to be upgraded to a Club room, which was very good. Was not expecting much of this hotel as thought it was one of their basic ones but was very pleasantly surprised. The hotel was lovely, staff very helpful and breakfast excellent.
would definitely come again.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosemary09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear rosemary09

Thank you for your response on Trip Advisor and I am very pleased to note your comments therein.

I look forward to welcoming you back to Hilton Warwick in the near future.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
1 review
Reviewed June 16, 2013

Whilst the hotel was clean and staff efficient we felt that offering only a carvery menu in the resaurant was disappointing to say the least. THe food was good but we would have prefferred a choice of menu. A real cop out considering the Hilton name is so well renowned and in our opinion unacceptable

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear Stephen L

Thank you for your review here on Trip Advisor.

I note that you enjoyed the food on offer but we do take on board all feedback and a menu should have been offered to you as well as the carvery and for this I apologise.

I look forward to welcoming you back to Hilton Warwick in the very near future in order that you can enjoy the choice of our wider menu.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
los angeles
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 16, 2013 via mobile

Clearly an older hotel I expect from the 60's, and updated somewhat for a bit of a Hilton touch, yet clearly at the lower end of the Hilton spectrum. Some plumbing issues exist.
Staff was the bright spot as attended to any need promptly, nice job!
Location is very good for exploring the area with Warwick to the north and Stratford to the south and very close. Both towns as well as the village of Barford offer some very good food options that blow away what the hotel has to offer.

Stayed June 2013, traveled as a couple
Helpful?
Thank nwajlg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear nwajlg

Thank you for your review here on trip advisor and was pleased to note that you found the location ideal for visiting the local area.

We do take on board all feedback in order that we may offer guests the Hilton experience expected.

We look forward to welcoming you back to Hilton Warwick in the future.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 9, 2013

We chose this hotel for a family reunion as it was fairly central for family travelling from various parts of the UK. Ideally situated just off the motorway, but traffic could not be heard from inside the hotel. All members of staff were very professional, polite and exceptionally helpful. Apart from the pool, there didn't appear to be a lot to keep young children occupied but many tourist spots are nearby to cater for their needs in any event. Our room was nice and the view from the window was fine (others in our party overlooked a dirt-track). Disappointingly internet access is chargeable in your room (other Hiltons I have stayed in it has been free). I was also shocked at the price of the bottled water in our room, so we didn't take advantage of it when making a cuppa. After we all checked in we were offered our own function room and a buffet had been laid on for us, the price of which per head was good value. When we originally booked we had been advised to pre-book tables for our evening meal as the restaurant was likely to be busy. This was done online via the Hotel's website but we were all booked in at separate time-slots. However, the restaurant manager took our details and managed to have a table set out for us all at the same time in the evening and 31 of us enjoyed a superb carvery. The choice of meals catered for most tastes and the food was wonderful. The price was excellent! Breakfast was also great value. Bar prices (as in most places) are quite high and the price of a coffee we felt was a little exorbitant. We have all agreed that when we have another reunion we would consider the Hilton Warwick to be our preferred choice. Thanks to all staff (including the ones you never get to see!) for making this a very memorable occasion.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyofMann76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear LadyofMann76

Thank you for taking the time to write your review here on Tripadvisor.

I am very pleased to note that you particularly enjoyed your evening meal and service and we were the ideal venue for your family reunion.

We take on board all feedback to ensure Hilton perform to the highest standards possible.

We look forward to welcoming your reunion back so please do not hesitate to contact the hotel direct.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 5, 2013

must ask for quiet room . Pool quite small -but queue arrangement at school holidays . Plenty of parking space . Just off motorway and 5 mins to Warwick by car. Staff friendly and attentive particularly in restaurant. For a short /few night stopover very adequate no problems

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear John T

Thank you for your response here on Trip Advisor.

We endeavour to look after our guests' personal requests whereever possible and all feedback is taken on board.

I am pleased to note that you found the location ideal and our staff friendly and attentive, especially in our restaurant.

We look forward to welcoming you back in the future.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 4, 2013

Great hotel and location. Pool was slightly small but warm and kids had a great time. Great breakfast and Kid ate free under the age of 11. Would recommend. Location was near motorway but could not hear the traffic.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Thillai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this review, July 4, 2013
Dear Thillai S

Thank you for your review here on Trip Advisor and I am delighted to note your comments and that you would recommend us.

We look forward to welcoming you back in the near future.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Warwick / Stratford-upon-Avon

Property: Hilton Warwick / Stratford-upon-Avon
Address: Stratford Road, Warwick CV34 6RE, England
Phone Number:
Location: United Kingdom > England > Warwickshire > Warwick
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Warwick
#3 Family Hotel in Warwick
#5 Romantic Hotel in Warwick
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Warwick / Stratford-upon-Avon 4*
Number of rooms: 138
Official Description (provided by the hotel):
A convenient, comfortable base in Milton Keynes Just 30 minutes from Luton Airport and the M1, Hilton Milton Keynes is the ideal base – just four miles from the town center and less than three miles from Stadium MK. From modern British cuisine at our restaurant to keeping fit at our Fitness Room, you’ll find all the amenities and services you need to relax. In Milton Keynes for business? We offer meeting and event space for up to 300 guests. Plus, with inviting guest rooms and suites, you can count on us to provide the comfort you need on the road ... more   less 
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Also Known As:
Hilton Warwick / Stratford-Upon-Avon Hotel Warwick
Hilton International Warwick
Warwick Hilton International

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