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“Good location and reasonable hotel”

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Hilton Warwick / Stratford-upon-Avon
Ranked #6 of 12 Hotels in Warwick
Reviewed September 24, 2012

Useful location for visiting the area. Quite a large hotel but seemed to cope well. Rooms a bit on the small side. Gym has good equipment but really too small. Hotel had lots of coach parties through but this didnt affect us at all.

  • Stayed: September 2012, traveled as a couple
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Thank PJW82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded October 8, 2012

Dear PJW82

Thank you for writing a review here on Trip Advisor. I am pleased to note that you found the location ideal for visiting the local area.

We look forward to welcoming you back to Hilton Warwick/Stratford-upon-Avon in the future.

Yours sincerely


Joanne Wilson (Mrs)
Guest Relations Manager

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1,272 - 1,278 of 1,592 reviews

Reviewed September 24, 2012

I stayed here on Friday for an institution dinner being held at Warwick Castle. The hotel is really easy to find being just off the A46 and M5 intersection. Good parking which I think you might have to pay for during the week. My double room was fine although a little small. If my wife had been with me I think we might have fallen over each other. No hot water at 16.00 which I thought was quite poor. Cost of drinks in the bar is high, so don't drink too much. Did not have dinner there so cannot comment on it. Good buffet breakfast with excellent selection of hot and cold food. Overall, fine for an overnight or weekend stay or a visit to Warwick or Stratford.

  • Stayed: September 2012, traveled on business
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Thank ImmigrantTyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded October 8, 2012

Dear ImmigrantTyke

Thank you for your response here on Trip Advisor.

I am pleased to note you found the location ideal for your stay.

Unfortunately we did have an issue with the hot water that morning but it was rectified very quickly.

I am pleased to note you also enjoyed our breakfast selection as we score very highly in reviews for this.

Your loyalty is important to us and we look forward to welcoming you back to Hilton Warwick/Stratford-upon-Avon in the future.

Yours sincerely

Joanne Wilson (Mrs)
Guest Relations Manager

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Reviewed September 21, 2012

Our family stayed here for a night in May 2012. We had reserved two rooms but when we checked in one of the rooms was a disabled friendly room with special showers, etc. which was not to our liking. Initially we were told that no other rooms were available; however on insisting we were given an alternative, but a smoking room even though we had asked for a non-smoking one. Anyway we took it as there was nothing else. The lobby manager was very helpful, though, in trying to make us feel better. Apart from this the stay was fine. The rooms were large, the breakfast was lavish and the location convenient. Our initial experience with the rooms should not detract from the fact that the hotel is very good.

Room Tip: Do check whether the rooms are disabled friendly - this may not be to everyone's liking.
See more room tips
  • Stayed: May 2012, traveled with family
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1  Thank Freelander270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded October 8, 2012

Dear Freelander 270

Thank you for taking the time to write a response here on Trip Advisor.

I note your comments contained therein and the confusion over the type of room(s) booked and apologise for the inconvenience.

I am pleased to note however that you enjoyed your stay with us in particular the breakfast and that you found the location ideal for visiting the local area.

We look forward to welcoming you back to Hilton Warwick/Stratford-upon-Avon in the future.

Yours sincerely


Joanne Wilson (Mrs)

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Reviewed September 17, 2012

Room was of a good standard. Staff very pleasant. Dining room food we tried was well cooked and satisfactory value. Breakfast excellent especially as it was included in my room deal.
Some areas needing freshened up ie carpet in breakfast area.
Good for visiting area ie Birmingham, Stratford Warwich etc.

Stayed: September 2012, traveled as a couple
Thank sunbeamimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 19, 2012

Dear sunbeamimp

Thank you for taking the time to write a review on Trip Advisor and note you found the location particularly ideal for visiting the local area.

I am delighted that you found our staff friendly and enjoyed our restaurant and breakfast service for which we score very highly in guest surveys.

We look forward to welcoming you back to Hilton Warwick in the future.

Yours sincerely


Joanne Wilson (Mrs)
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2012 via mobile

The electric trouser presser is the only thing unique about the place!

The room was very small and the view not so great either

Food was decent but again nothing to write home about apart from a good selection of breads

  • Stayed: September 2012
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Thank PraveenRamachandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 17, 2012

Dear PraveenRamachandra

Thank you for your comments on Trip Advisor, however I was concerned to note them.

Service is of utmost importance to us and the satisfaction of our guests is of paramount importance to us, which is why we do indeed offer a 100% satisfaction guarantee and all feedback is used to continue to improve our standards.

We work really hard to achieve consistent delivery of service and quality and use our guest feedback at the time to help us drive this. Your loyalty is important to us and look forward to welcoming you back in the future to allow us the opportunity to demonstrate this.

Yours sincerely


Joanne Wilson (Mrs)
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2012

Having read some negative reviews about this hotel we were slightly worried about staying there. However our experience of a weekend stay was a good one. The staff were helpful ( they replaced a non functioning light bulb in the bedroom within minutes even though it was quite late on a Friday night), the food was, on the whole, good and the atmosphere was pleasant. The bedroom was clean, the bathroom was very clean and we did not smell any smoke ( previous guests have complained about this.) I would be happy to stay there again.

  • Stayed: September 2012, traveled with friends
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Thank ynysmOn_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 17, 2012

Dear ynysmOn_11

Thank you for writing your response on Trip Advisor and am very pleased to note such positive comments, that our staff were helpful, reacted quickly to any requirements and that you enjoyed our restaurant service.

I look forward to welcoming you back to Hilton Warwick in the future.

Yours sincerely


Joanne Wilson (Mrs)
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2012

The staff at this hotel were brilliant! I am disabled and they kindly put my mobility scooter in a private meeting room to plug in and recharge the batteries for me! They just could not do enough for us to make us comfortable. The food was excellent, the room was spotless, the staff were extremely friendly and we totally enjoyed our stay here. I cannot understand the negative comments about this hotel?

  • Stayed: September 2012, traveled as a couple
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Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johilton, Guest Relations Manager at Hilton Warwick / Stratford-upon-Avon, responded to this reviewResponded September 17, 2012

Dear Julie W

Thank you for writing your response here on Trip Advisor.

I am very extremely pleased to note that we were able to accommodation all your needs and ensure you were looked after!

I am also very pleased to note that you enjoyed our food and found our staff friendly and professional.

I look forward to welcoming you back to Hilton Warwick in the future.

Yours sincerely


Joanne Wilson (Mrs)
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Warwick / Stratford-upon-Avon

Address: Stratford Road, Warwick CV34 6RE, England
Phone Number:
Location: United Kingdom > England > Warwickshire > Warwick
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Warwick
#3 Family Hotel in Warwick
#5 Romantic Hotel in Warwick
Price Range: $104 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Warwick / Stratford-upon-Avon 4*
Number of rooms: 138
Official Description (provided by the hotel):
A convenient, comfortable base in Milton Keynes Just 30 minutes from Luton Airport and the M1, Hilton Milton Keynes is the ideal base – just four miles from the town center and less than three miles from Stadium MK. From modern British cuisine at our restaurant to keeping fit at our Fitness Room, you’ll find all the amenities and services you need to relax. In Milton Keynes for business? We offer meeting and event space for up to 300 guests. Plus, with inviting guest rooms and suites, you can count on us to provide the comfort you need on the road ... more   less 
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Also Known As:
Hilton Warwick / Stratford-Upon-Avon Hotel Warwick
Hilton International Warwick
Warwick Hilton International

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