We were a part of a group of around 60 plus people on a reunion weekend in Warwickshire. The Hotel was chosen by The Secretary of The Association because it provided facilities to cater for large groups and offered a BIG dining hall suitable for our main function.
The Hotel sits about 7 miles north of the M42 on the A4177. There are no nearby facilities (shops, petrol stations etc). However, a couple of National Trust sites are located within a 5 mile radius of The Hotel. The Post Code that I used on my Satnav took me to a Business Park about a half a mile further north of The Hotel.
Plenty of parking available. Initial impression on our arrival was that The Hotel is 'tired' and in need of redecoration and brightening up. Reception was satisfactory. It depended on which lady dealt with you as to whether the greeting felt warm, or as tired as The Hotel! Our Thanks and appreciation to 'The Young Blond Lady' in reception.
Our room was on the first floor (no lifts), but we were offered assistance with our cases. The room (20) had a damaged door with a confusing choice of key locks, only one of which worked, with some difficulty (not good for an elderly person with arthritus). The door added to the impression that a lot of work is needed to smarten the place up. The room is a fair size with an en-suite bathroom. The shower is over the bath and has the old fashioned 'curtain on a rail' type of protection. Towels and hand cloths are of a good standard. The bed was adequate, but we did not get a good nights sleep on either night. Some road noise from The A4177 is present but not too intrusive. The facilities are adequate, but the room is in need of up dating.
The Hotel provided a large function room that we used for all our meals. This worked out very well, and proved to be most suitable for our Association Dinner on the second evening. Breakfast was Buffet style. The first breakfast was O'k but showed up a few organisational glitches. They were addressed by the staff and mostly resolved for the second breakfast. Dinner on the first evening was adequate but not up to our expectations. Again the staff responded well and The Association Dinner, on the second evening, was to a much better standard.
Our AGM was held in a side room that was adequate for purpose. A last minute delivery of chairs was required to provide for the numbers attending the meeting. Because The Hotel Management knew how many of us were present, most in their 70's and 80's, it was not good that they had not placed enough seating for The Meeting prior to the event.
It soon became clear that when approached The Management (new management) were keen to listen to comments and criticisms and generally responded well. Most of The Staff are pleasent and considerate people. In particular, 'Grant' proved to be attentive, considerate and open to ideas and suggestions.
My one BIG gripe is that it was likened to herding cats when it came to trying to keep the barman at the Bar to provide service. Several of our large group got fed up chasing back and forwards to reception to regain bar service. This was unacceptable, particularly for a large group who were there to socialise and enjoy each others company. Other Hotel guests suffered the same problem and were very vocal about this poor standard of service. My wife noted that while I was chasing down the barman (again and again) over 16 customers approached the bar for drinks and left in disgust! Hotel management PLEASE NOTE!!!
Thankfully, on the second evening our group were provided with a seperate bar facility in the main dining area. This worked very well.
Overall The Honiley Court Hotel was suitable as a venue for a reunion, but unsatisfactory regarding The Hotels general condition. However, we got (from Grant) the strongest impression that he and his team are working hard to turn the hotel around. I hope so because I believe that our Committee intend to use The Hotel again next year!
Our thanks to Grant, and The young blond lady at reception. They worked hard and were considerate to us 'Senior Citizens'!
- Official Description (provided by the hotel):
- Nestled in a peaceful rural location, just 15 minutes from the M40, Warwick and Coventry, this charming 16th Century Hotel offers scenic views, modern dining and free Wi-Fi and parking.With an emphasis on comfort and relaxation, each of these 62 spacious en-suite rooms have been individually decorated and furnished in a warm, inviting style. Ideal for business and pleasure, every room features Wi-Fi access, TV, hairdryer, room service and tea & coffee making facilities. Guests can choose from Double, Twin and Executive options, with many offering scenic views of the surrounding countryside. ... more less
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