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“Friendly and comfortable”

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Premier Inn Stratford Upon Avon Central Hotel
Certificate of Excellence
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Friendly and comfortable”
Reviewed January 6, 2014

I booked two rooms about a month before my stay so it was ver y reasonable. The rooms were fine and the bed comfortable, I was very satisfied. I only saw one member of staff at check-in and one at check-out but they were both very friendly.
It's a bit of a maze!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrisd1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,043 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Shepperton, England, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 3, 2014

We had a great stay at this hotel, for £78 for 2 nights I could not fault it. Having had a recent awful experience at a Travelodge this was superb. Clean, fresh, comfy and everything we could need. A choice of pillows, hot drinks.TV, perfectly spotless rooms and bathroom and lovely ceramic bath if you want a good nights sleep in comfort this is indeed fantastic and right in the centre of town. Downside if I must pick one - parking is limited and it is a boring building from the outside as some have said and our view was of a wall of hotel windows but it really did not matter as inside it was clean, cosy and friendly, I would not hesitate in recommending it, a very pleasant experience all round.

  • Stayed December 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2013

Had to ask to move rooms as we were given a room with skylight only - no window! We were then given a room with a window that had a view of a very small square at the back of the hotel. There was an overriding continuous noise that sounded like air conditioning although as it was December I suspect it may have been the heating unit or even the extractor fans from kitchen. Had to pretend I was on a ship to get any sleep but very little success!! Came home shattered after 3 nights.
Breakfast ok but hot food poorly cooked.
Not recommended.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Stratford Upon Avon Central Hotel, responded to this review, January 2, 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 18, 2013

Absolutely loved my stay here. Stayed with a colleague just for one night and there was nothing to fault. The welcome at reception and check in were speedy, the room was spotless & quiet being away from the road. The bar staff in the evening were friendly and helpful. Breakfast in the morning was cooked fresh to order as the hotel were relatively quiet but we were told we could have as much as we wanted and if we wanted more just to say. The young team at the hotel are doing a great job - keep up the good work!

  • Stayed December 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Where_I_wander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham, United Kingdom
1 review
Reviewed December 16, 2013

We stayed here overnight after seeing Wendy and Peter Pan at the Shakespeare Theatre. The hotel is very well located, though no parking facility. Very comfortable and we were well received. We would stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trajan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stratforduponavon, Manager at Premier Inn Stratford Upon Avon Central Hotel, responded to this review, December 18, 2013
Dear Trajen E,

Thank you for taking the time to review your stay with us at our Premier Inn. We are glad that you found our hotel convenient for the theatre. We apologise for the car parking but as we are located in the centre of Stratford we always recommend the local LPS car parks just directly around the corner.

We hope you had a brilliant time at the theatre! We hope to see you again soon.

Kind Regards,

Mitch Hale
Reception Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, Kent
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 16, 2013

We paid £49 for our night's stay, which is very reasonable for Stratford on Avon. You do, however, get what you pay for. From the outside, the hotel has a quite forbidding Eastern European look and appears to have been converted from an office block. The result it is a warren of long corridors and awkwardly placed fire doors. Our room was adequate. No frills but spotlessly clean. It was very cold on arrival and took quite a while to warm up, and the bathroom didn't warm up at all. Breakfast was very good and the standard of service was consistently high.

To summarise, if you are on a strict budget and don't intend to spend much time in your room, this is a good place to stay, but I think we'll look for somewhere a bit more comfortable for our next visit.

  • Stayed December 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Footloose_Cait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stratforduponavon, Manager at Premier Inn Stratford Upon Avon Central Hotel, responded to this review, December 18, 2013
Dear Footloose_Cait,

Thank you for taking the time to review your stay with us at our Premier Inn. We apologise that you felt that way about the building itself. We do try our very best to make your experience with us as best as possible and I do hope that the staff service helped make up a little with your experience.

I hope you stay with Premier Inn again soon.

Kind Regards,

Mitch Hale
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 2, 2013

we paid £39 per room. Spotless room, very helpful staff, comfortable bed and pristine bathroom. Selection of pillows available (firm or soft) and couldn't fault it. If i had to make a comment... shampoo was watery... that is all i can say that was of note!
2 mins walk to RSC and town. great location, lots of car parking around. Bargain!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sara c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stratforduponavon, Manager at Premier Inn Stratford Upon Avon Central Hotel, responded to this review, December 16, 2013
Dear sara c,

Thank you for taking time to leave some brilliant feedback. We do strive to give the best service possible and hope that you will return to our Premier Inn soon. I will pass the great words to my staff and I'm sure they will be delighted to hear they’re doing a great job.

Kind Regards,

Mitch Hale
Reception Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Stratford Upon Avon Central Hotel

Property: Premier Inn Stratford Upon Avon Central Hotel
Address: College House Payton Street, Stratford-upon-Avon CV37 6UQ, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Stratford-upon-Avon
#6 Romantic Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Stratford Upon Avon Central Hotel 3*
Number of rooms: 87
Official Description (provided by the hotel):
Our Premier Inn is central to the Shakespearian town of Stratford. We are a small family friendly hotel with a great team and a great atmoshpere and welcome everyone who stops in our hotel.We don't have on site parking but offer 3 drop off bays at the Red Lion Table Table directly opposite whereby you can stop for 20 minutes to check-in and bring bags across, the postcode for this car park is CV37 6YW.There are a number of close local carparks and we are happy to help you find one that accomodates your needs, please call before hand or we can do this when you arrive. ... more   less 
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Also Known As:
Premier Hotel Stratford-Upon-Avon
Premier Inn Stratford Upon Avon Central Hotel Stratford-Upon-Avon, England

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