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All reviewsq hotelsspa treatmentsbreakaway clubswimming poolsauna and steam roomevening mealleisure facilitiesreception staffrestaurant staffgood sizespa arealovely hotelshort drivenight breakfour star hoteltrouser pressplenty of parking
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Reviewed November 4, 2013

We stayed here on a special deal of Dinner, Bed and Breakfast for 2 at £109 so it worth registering with Q Hotels for their email list.

It was very busy as they were several large parties here using the conference facilities and I've never been in such a busy hotel restaurant for dinner or breakfast. In spite of that, the staff worked well as a team and service levels were great.

The food was very good quality and we really enjoyed our meal, although the bread rolls served were a little stale, but everything else was superb. The breakfast was first class too.

We didn't use the pool or spa but the facilities looked nice and treatments are available if that's your thing and occasionally you can get deals through lastminute.com for treatments there.

The rooms were comfortable and although it's a little way outside Stratford (about three miles) there is a bus stop directly outside the hotel drive that takes you in to the town centre.

Room Tip: Rooms in the "Winter" Block facing away from the hotel car park are quieter as they face the countryside.
  • Stayed: October 2013, traveled as a couple
    • Value
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Thank PawHouseBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this reviewResponded December 14, 2013

Dear PawHouseBoy,
Thank you for your review of Stratford Manor Hotel. I am glad to hear that you enjoyed your meals with us. The restaurant team are delighted that you appreciated their good service, they strive for nothing but the best, and are glad to have delivered again. Maybe on your next stay you could try our relaxing pool and Spa facilities, a great way to unwind.
Yours sincerely
Adam Coventry, Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013 via mobile

Just back frm a spa break wt friends at the Stratford Manor and it was a super experience. The staff were very friendly, the food fantastic and the town very close by. The only downside was the noisy swimming pool! After our lovely, relaxing 90mins spa treatments, we decided to chill by the pool. There were 6noisy kids and it was just hot and too noisy. A shame as after a super relaxing spa treatment there is actually nowhere else to go and continue to chill apart frm your room. I really think they need to provide a quiet area somewhere for spa guests like most spas have.

Stayed: November 2013, traveled with friends
Thank belgianbun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this reviewResponded December 14, 2013

Dear belgianbun,
I am glad you had a great experience at the Stratford Manor and would like to thank you for your review. I am sorry to hear you didn’t see that children’s swimming times are from 8am till 11am and 4pm and 8pm which is displayed at reception, but take on board your feedback regarding the ambiance poolside. We are currently looking into the feasibility of a Spa relaxation room.
I hope to see you in the future to enjoy another enjoyable stay.
Yours sincerely
Adam Coventry, Operations Manager

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Reviewed November 2, 2013

My daughter and I enjoyed a Spa Break at Stratford Manor. the reception staff were very welcoming and efficient. The food at lunch was more than we had anticipated and very good. The evening meal excellent.
The spa treatments were very good and the staff could not have been friendlier.
The only disappointing part of our stay was the room. It was average for a four star hotel but what we had to complain about was the hairs on the bathroom floor and the carpet did not look as if it had been hoovered. We also complained about the sheets on one of the beds and the hem of one of the curtains hanging down. The hotel itself is very clean and attractive.
Overall it was a good stay but could have been excellent if the room was better.

  • Stayed: October 2013, traveled with family
    • Value
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Thank Belle I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this reviewResponded December 14, 2013

Dear Belle l
Thank you for your review. I am glad you and your daughter enjoyed your spa break with us. The spa girls are delighted to hear you enjoyed their treatments. I appreciate your comments about the room and have made the team aware as we always aim for high standards. We hope to see you back again soon for another relaxing weekend.
Yours sincerely
Adam Coventry, Operations Manager

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Reviewed November 1, 2013

Another lovely break with Q Hotels. All the staff were lovely, attentive without being intrusive, and helpful. The hotel was, as always very comfortable, with yummy breakfasts and peaceful surroundings.

  • Stayed: October 2013, traveled as a couple
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Thank Margaret53_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this reviewResponded November 2, 2013

Dear Margaret53_13
Thank you for your review of your stay at Stratford Manor. I am pleased that you have had another enjoyable stay with us. Please do come again soon for another yummy breakfast.
Yours sincerely
Adam Coventry, Operations Manager

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Reviewed October 27, 2013

Here for our ruby wedding anniversary. Room was clean, well decorated and furnished. Could do with a safe and a fridge but this did not detract from the room. Seems to have a system that only produces Luke warm water to bath. Stayed in room 273 which was too hot for our liking but would suit some guests.
Went down to dinner on first night and had to ask to be re-seated away from the entrance due to the draught. This was done without a quibble. Ordered drinks, then food, starter arrived promptly but it took 60 minutes before the mains arrived. Although we were eventually told our mains were coming it was very poor service. It was not the waiting staff but the kitchen staff who appeared unable to cope with a full restaurant.
The food was excellent, served hot and fresh when it did arrive. A plus point is the excellent quality of the breakfast highly recommended the best we have had in a hotel for years. Staff are first class and very helpful.

Stayed: October 2013, traveled as a couple
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this reviewResponded November 2, 2013

Dear DavidSmith29125
Thank you for your review following your stay at Stratford Manor. Congratulations on your anniversary. Thank you for your kind words after your stay with us, to say that the 'breakfast is the best we have had in a hotel for years' has filled the chef with pride.
My apologies for the water temperature, our maintenance team have looked into this and adjusted the output on the boiler.
I am very pleased that you rate our team as first class, they always aim to deliver a high standard of guest care.
Yours sincerely
Adam Coventry, Operations Manager

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