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“To go or Not to Go”

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Stratford Manor Hotel
Certificate of Excellence
Maidstone, United Kingdom
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“To go or Not to Go”
Reviewed April 4, 2013

We stayed at this hotel when I went to see the new Hamlet at the RSC.My wife went shopping
instead.The hotel is a few miles away from Stratford but it is an easy run.The check-in staff were very helpful.
The room was basic but clean and comfortable.Afternoon tea was a slight disappointment as the
sandwiches were rather dull.the eveing meal was fine with tasty mussels and a big steak.wine is reasonably priced but there is not a lot of choice.Breakfast was good with a wide choice of food but the pots of tea and coffee were rather small.
The swimming pool was small and deep but clean and reviving.There is a small steam room and sauna which were both at a good heat.
There are extensive grounds which are worth exploring if the weather is good,
This was the second time we have stayed there and it is a good choice for a Stratford break.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank DIWright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear DIWright
":that is the question" - and I am glad you chose to go again, to the Stratford Manor that is.
I am pleased that you had a good stay, and enjoyed all of your meals with us.
I hope to be able to welcome you back for a third visit, if you do then please let us know at breakfast and we can provide larger pots for your drinks.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2013

Good location, 5 minutes drive from town centre. Rooms very spacious, clean and tidy. Lovely bathrooms.
Staff friendly & helpful.
Swimming pool, sauna and steam room really nice - also never crowded.
We stayed in February just the two of us and then March with our two children and would definitely stay again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iitoadfactory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear iitoadfactory
Thank you for your Excellent review of Stratford Manor. I am pleased you had a good stay, so much so that you came back straight away with the kids.
Please do come again soon, and bring the rest of the family with you, the more the merrier.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winsford, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 2, 2013

We had a short 1-night stay at Stratford Manor and were very pleased overall. Friendly and helpful staff make you feel at home away from home (which is rare for hotel chains). Pool was a big bonus and great fun for our little one. Room - clean and nice, with everything you might need including iron and board. Breakfast - very good, with hot and cold buffets and pastry. And not least - excellent price, especially if you go for the non-refundable offer. Well - there are small things one could pick on, but they are really insignificant compared to the positives. One recommendation - include some kids tv channels. Overall - a great place to stay, if you're visiting Stratford or the area. Highly recommended!

  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank travel_eur0pe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear travel_eur0pe
Thank you for your great review of Stratford Manor Hotel. I am glad to hear read that you have enjoyed your stay with us. I am pleased you enjoyed the leisure facilities, maybe next time you are with us you could make the most of the Spa as well and have a relaxing massage.
I hope to see you back soon.
Yours sincerely
Adam Coventry, Operations Manager
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Milton Keynes, United Kingdom
1 review
Reviewed April 2, 2013

We stayed at this hotel 10 years ago and were returning for a nostalgic weekend. Booking a premium room was good with lots of little extras and a comfortable room.
However two grips - we booked dinner in the restaurant the first night and suffered from the over zealous attentions of the staff, one of whom was especially intrusive making lots of comments about observing our conversation and drawing all sorts of inappropriate conclusions which made for a really uncomfortable experience. Also the portion size of one main meal was very small making for poor value for money.
Secondly we checked in advance that the hotel still had tennis courts but neither then nor at reception did we get told that they were in a terrible state and unplayable. Suggest that they are turned into a play area or resurfaced and properly maintained if they want people to use them - a real disappointment for us.

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank 902BeverleyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear 902BeverleyM
Thank you for your review of your stay with us. I hope your nostalgic trip brought back lots of good memories for you. My apologies that you felt the personal service our team offer was too intrusive. I have shared your feedback for them to be aware of.
We a constantly looking to develop and improve our facilities, as you would have noticed with the new Spa facilities and corridor refurbishments since your last visit. The tennis courts may be one of the next ventures.
Yours sincerely,
Adam Coventry, Operations Manager
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Rugby
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 2, 2013

On the 31st of March 2013, we were lucky enough to tie the knot at the Stratford Manor hotel. The hotel itself is smart enough although it does feel a little bit like a business hotel. What sets this place apart is the quality of the staff: they are second to none. It was the same with every member of staff we came across - nothing was too much trouble for them - they were quick to help, and always with a genuine smile too.

I have been fortunate enough to have stayed in some top-quality hotels around the world and I can honestly say that the Stratford Manor's staff were the friendliest and most helpful staff I've ever encountered.

It is equally clear that the dedication to good customer service extends beyond front-of-house and into the kitchens too. The wedding breakfast that was served to our 60 guests was served promptly and was delicious - a great many of our guests commented to us on what an excellent meal it was.

The guest rooms were spotlessly clean and tidy and their wasn't much noise in the hotel, despite being full over the Easter weekend.

We loved this hotel and couldn't think of a single thing that could have been improved. Already looking forward to returning there on our 1st anniversary!

  • Stayed March 2013, traveled with friends
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Helpful?
Thank wildsnaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear wildsnaps
Thank you for you perfect review. I am most pleased that you have had such a good experience with your wedding at Stratford Manor. We are honored to have played a part in such a memorable occasion. Thank you for your mention of our kitchen brigade, the 'heart of house' team are so often overlooked.
You don't have to wait till your first anniversary to return, we would love to welcome you back before then.
Yours sincerely
Adam Coventry, Operations Manager
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Rugby
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 2, 2013

I attended my son's wedding on Easter Sunday and stayed overnight at this "dog-friendly" hotel. The venue was great and clean as one would expect a good hotel to be. What was truly outstanding were the staff. They could not have been friendlier or more helpful. I expected a "dog-friendly" room to be more utilitarian but it was of the same standard as the other rooms. First class. The wedding breakfast was excellent, the food for sixty of us arriving on hot plates (how do they do it?). The evening buffet too was great. All in all, we could not have had a better time. Thanks for making it a memorable visit.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank RugbyChrisC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear RugbyChrisC
Thank you for your review, it couldn't be better. I am pleased to read your comments on our friendly team, they always strive to deliver exceptional service and are glad to have done so for such a special occasion. I hope the memory of this wonderful wedding will encourage you to return again soon.
Yours sincerely
Adam Coventry, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 1, 2013

We had a last minuite trip to stratford and found this hotel,what a find
we had a good nights sleep,very good breakfast and the hotel taxi was a great guy that helped us out ,toke us to a great pub and told us of a place to eat .
Back to the hotel freindly ,clean reasonable,nice and relaxing ,great pool and spa
will be going back soon
signed up for the £45 sunday nights.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam C, Manager at Stratford Manor Hotel, responded to this review, April 6, 2013
Dear Carl R
Thank you for your review of Stratford Manor. I am pleased that you have enjoyed your stay with us, and have chosen to sign up for our Breakaway Club. There are some fantastic offers to take advantage of.
I hope you use one soon and come back again.
Yours Sincerely
Adam Coventry, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor
Stratford Manor Hotel Stratford-Upon-Avon, England

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