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“really enjoyable break”

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Stratford Manor Hotel
Liversedge, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“really enjoyable break”
Reviewed May 1, 2011

Thank you and all the staff at the Stratford Manor hotel for a most enjoyable time over the bank holiday.Food was great breakfast and Dinner (start the diet next week) accomodation was great, but most of all I would like to thank all the staff that we met as the service from them was fantastic.David and Stefania.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stef27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, May 3, 2011
Dear Stef27,
It is always great to know when we have given a great experience to our guests. Thanks for your review - we are really proud of our team and I will be sharing your kind words with them in due course.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
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Traveler tips help you choose the right room.   Room tips (259)
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Cumbria
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 1, 2011

Overall a very pleasant stay. The hotel is situated approx 3 miles from Stratford. There is a bus stop outside the hotel with buses running approx every hour. A very friendly efficient service at check in/check out. Very clean and spacious bedroom overlooking grassy area at rear of hotel. Only niggle was the matress was too firm for my wife resulting with her waking up with a stiff back each morning. Breakfast was excellent. We had dinner on the first night and was not impressed with the service we received. The restaurant was not overly busy, but we ended up waiting 40 minutes for our starters and a further 30 minutes between starter and main course. We only got our main course when we asked the waiter iff there was a problem. At no time during our meal were we asked iff everything was alright (something you would expect in a 4 star hotel) or receive an apology for the delay. This put us off eating in the restaurant again.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rural-Postie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, May 3, 2011
Dear Rural-Postie,
Thank you for your review on TripAdvisor. In addition I would like to thank you for completing our on-line survey following your recent departure from Stratford Manor.
I have already contacted you via e-mail with regards to the issues you encountered.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath
1 review
Reviewed April 30, 2011

A great hotel and the staff were all very pleasant and courteous. Room very nice and clean. Breakfast lovely and very good quality- I would only say it would be good to have more choice, ie boiled eggs and kippers as I imagine those staying there longer than three days could get bored with the breakfast. Swimming pool very nice and just the right size. I would also like more channels on the TV and the option of paying for films as I have seen in other 4 star hotels. There was also no minibar in the room and I think they are missing a trick here! Overall a lovely stay and we would go back. Stratford also lovely and I would recommend. We went to all five Shakespeare houses over one day which was a bit tiring but fantastic. Thank you Stratford Manor.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BathMrshotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, May 3, 2011
Dear BathMrshotel,
Thank you for your review. I'm really pleased we had the opportunity to look after you. The added bonus of great weather always makes a break away that little bit more special. Well done for seeing all the Shakespeare houses in one go - hope you got the opportunity to relax in our bar with a drink afterwards.
Kind regards
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
1 review
Reviewed April 29, 2011

Enjoyed our stay very much. The food is of a high standard and the staff are very friendly.

Room Tip: Good location close to town centre.
See more room tips
  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viv088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, April 30, 2011
Dear viv088,
Thank you for your review. I'm pleased you enjoyed your stay with us and hope you will continue to use Q Hotels in the future.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Yorkshire
Level 4 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 26, 2011

We would like to thank Stratford Manor for making our first ever visit to Stratford-upon-Avon an extremely pleasant one. We found the hotel staff on arrival to be extremely friendly and informed of the package that we had booked, we didn't have to ask about anything, everything was there for us. The only criticism we have was the meal on Saturday night, we did not find this up to scratch and felt the need to complain, the Restaurant Manager duly spoke to us and agreed with our comments, offering us a free meal the following evening. We did not take this up as we had already made plans to eat out. The amount of the dinner was duly deducted.

I have to say that even with the dinner experience we would happily stay at Stratford Manor again.

The other great thing about Stratford Manor is Chris, the tax guy! He was always extremely helpful and ready to take you anywhere and pick you back up at any time. He is a great asset to the hotel and they should ensure they keep him.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharonKev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, April 28, 2011
Dear SharonKev,
Thanks for your review. It is always a pleasure to know our team of individuals are providing the levels of service for which we are renowned. I'm sorry that we didn't quite get your evening meal right for you but I'm happy that our restaurant manager dealt with the issue to your satisfaction. Chris is a great partnet to the Hotel and has been so for many years. He also helps us maintain our Green Tourism Board award by using a Toyota Hybrid car which is far better for the environment than a conventional petrol car.
Thanks again for your comments
Martin Heap
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 26, 2011

This was a weekend break chosen in the basis of a special offer - two nights and one dinner at the normal price of one night. Other reviewers complained (bitterly in some cases) about this hotel and I was expecting a bad experience. However we were greeted properly, the room was as pictured, clean and comfortable, and when I asked for help I got it. There were plenty of staff at all times (at least 7 in breakfast fr example) All of them were attentive, pleasant and helpful. The staff in the swimming pool were great as were the people in reception. Where do they hide all these grumpy awful staff others had found? The meals were good, there was plenty of choice and it was well cooked. The night porter found our car to have its lights on and came to our room to let us know. Great service. Thank you. I do have a few negative comments. The mushrooms at breakfast were tinned and pretty tasteless. The fried eggs were done in bulk so if you timed it badly they were a bit hard. The orange juice was not the very best There was however lots of choice and as much as you could eat, well presented and hot. The TV only had 8 channels and the cleaner was in the room at the same time as we were trying to go out. The hotel is a few miles out of town and the grounds could be tidier. If these small issues justify a one or two star ratings then people seriously needs to review their priorities.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimTChristchurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, April 28, 2011
Dear JimTChristchurch,
Thanks for taking the time to give us a review on TripAdvisor.
I'm pleased that you took the opportunity to come and explore Warwickshire whilst using Stratford Manor as a base. I've taken on-board your comments of concern and will be discussing them with the team in due course. I'm pleased that you received the service from our team for which we are renowned.
I hope you get the opportunity to take up other great offers and get to explore one of the other 20 Q Hotels nationwide.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 25, 2011

Stratford Manor is located 3 miles outside in a lovely countryside setting. We stayed for 2 nights. Reception staff were very helpful and friendly, as were restaurant staff. The quality of the breakfast was good and there was a wide selection of food.

One point to note is that the room was rather warm and stuffy at night. There is an air conditioning unit but this was a little noisy to keep on during the night when sleeping.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weekendaway11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StratfordManorOps, Manager at Stratford Manor Hotel, responded to this review, April 28, 2011
Dear Weekendaway11,
Thank you for reviewing Stratford Manor. I'm delighted that you had a great stay with us. I'm sorry that you found the in-room fan to be noisy in your bedroom but hope you did get the most out of your stay with us and were able to explore wonderful Stratford-upon-Avon and the surrounding areas.
Kind regards
Martin Heap
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stratford Manor Hotel

Property: Stratford Manor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 0PY, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Stratford-upon-Avon
#5 Business Hotel in Stratford-upon-Avon
#5 Romantic Hotel in Stratford-upon-Avon
#8 Luxury Hotel in Stratford-upon-Avon
#8 Family Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Stratford Manor Hotel 4*
Number of rooms: 104
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Also Known As:
Stratford Manor Upon Avon
Hotel Stratford Manor
Stratford Manor Hotel Stratford-Upon-Avon, England

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