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“Excellent service, a very good hotel.”

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The Stratford, A QHotel
Certificate of Excellence
Reviewed June 4, 2014

We stayed for two nights with friends. The most impressive thing about our stay was the quality of the service, which was unobtrusive, friendly and efficient. Rooms were well appointed, clean and fairly large, with all the usual facilities.

Breakfast was particularly good - a wide range of yoghurts and pastries, plus comprehensive options for a "Full English". We had to wait a little while for breakfast on day 2, but this was made pleasant by the offer of tea and coffee while we waited - top marks to the restaurant managers.

  • Stayed: May 2014, traveled with friends
    • Value
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Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 18, 2014

Jonathon L

Fab! Delighted you had a great time with us. Thanks for the feedback.
Annie Brown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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944 - 950 of 2,154 reviews

Reviewed June 2, 2014

We booked a 2 night stay at this hotel & we had a great time.
The staff couldn't do enough for all of us. (14)
The hotel was spotless & you couldn't fault a thing.
We are all booking for next year .
Keep up the good work.

  • Stayed: May 2014, traveled with friends
    • Value
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Thank Lester N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 18, 2014

Lester N

See you next year! Thanks for the fab review.

Annie Brown

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Reviewed June 2, 2014

We stayed on a two night break with friends. The location is brilliant, close to the centre of Stratford and within walking distance of the theatres. Rooms were spotless and the breakfast excellent. Staff very friendly and efficient. No hesitation in recomending this hotel.

  • Stayed: May 2014, traveled with friends
    • Value
    • Location
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Thank TJ1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 18, 2014

TJ1941

Thanks for an amazing review!
Annie Brown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

Really nice stay at this hotel. Staff all very helpful and friendly from the welcome to departure. Room service and breakfast (included in our rate) excellent quality. Rooms clean and modern. Short walk to the centre makes this an ideal choice. Would be happy to visit again

Stayed: May 2014, traveled as a couple
Thank Hookhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 2, 2014

hookhai

Thanks for the fantastic feedback.

Annie Brown

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Reviewed May 31, 2014

I booked a 2 night trip for my parents anniversary, myself and my partner. The hotel was easy to find and in a lovely location, a 5 minute walk and you're in the middle of all the shops and attractions. We chose to leave the car on the hotel car park at a charge of £5 per day, this seemed reasonable, when we checked out we asked if we could leave the car while we had a final wander and this wa fine at no extra charge. Check in was a breeze. The guys on reception were friendly and helpful. We booked superior rooms and they were great, very clean, large and offered everything you needed. We ate both nights at the restaurant and I have to say the food was amazing, Amy our main waitress was extremely attentive, knowledgable and went above and beyond for us on more than one occasion. Breakfast was as expected for buffet style, not as warm as I would like but then I don't expect anything else. The food was lovely and the choice ample. Every member of staff we spoke to was friendly. We will certainly come back to this hotel and use th Q chain again. We had a great time.

  • Stayed: May 2014, traveled as a couple
    • Value
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Thank LyndzPaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 2, 2014

Lyndzpaula

Thanks for the fab review and comments, Amy is delighetd with the feedback. Follow us on twitter @thestratfordq for up to date news.

Annie Brown

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Reviewed May 30, 2014

We chose this hotel after enjoying a stay at another Q Hotel (Park Royal in Cheshire) and wanted a hotel for the night because we were staying for a birthday treat at the RSC.

The Stratford is situated a little bit out of the town centre, but on a fine night you should be able to walk to the RSC in 15-20 minutes. The staff at reception were friendly when we booked in and readily arranged a taxi for later in the evening. As expected, the room was clean, very well appointed with a huge bed, tasteful décor and tea/coffee facilities. The bathroom was a good size with robes, fluffy white towels and shampoo/lotion/soap provided. We were however disappointed to discover that there were no facecloths! It seems strange for a hotel of this calibre to omit such an essential item, when lesser establishments provide them. The other oddity was that a fridge was provided, but there was no water or other refreshments inside - or indeed any glasses other than the ones used for toothbrushes in the bathroom. Why does a hotel run fridges in all the bedrooms cooling zero contents? Hardly very green or even sensible and certainly an opportunity missed as we would have been happy to pay for some refreshing water.

Out one night stay was enjoyable and the bed was comfortable. Breakfast was good, although I imagine the restaurant could get crowded at peak times. The only negative is that I don't understand why the hotel does not provide plate warmers for plates - there is nothing worse than serving a sizzling breakfast onto cool/lukewarm plates. Please, please invest in some plate warmers.

Lastly, there is ample parking at the hotel, but be aware that you have to pay £5/night. This seems to be a Stratford thing (other hotels with parking also charge), but it is a bit of an annoyance when you have already spent £100+ for a room.

In conclusion, this is a good hotel for a short stay in Stratford. It would be an excellent hotel if attention was paid to some of the things I mention above.

Room Tip: Due to the shape of the hotel, quite a few rooms overlook car parking. However, one side overlooks t...
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  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank PatrickxOxfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 2, 2014

Patrickxoxfordshire

Thanks for your feedback, we will review these and take appropriate action.

Annie Brown

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Reviewed May 29, 2014

a very good hotel for a chain the front of house was excellent they were very knowledgeable of the area also recommended restaurants the room was great huge bed coffee making facilities very good very clean and peaceful will definitely go again great location and secure parking and when you check out you can leave car in car park till your ready to leave they charge £5.00 per day good value

  • Stayed: May 2014, traveled as a couple
    • Value
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Thank vitamia37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this reviewResponded June 2, 2014

Vitamia37

Delighted to read you enjoyed your stay! Thanks for your comments.

Annie Brown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Stratford, A QHotel

Address: Arden Street, Stratford-upon-Avon CV37 6QQ, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Stratford-upon-Avon
#3 Romantic Hotel in Stratford-upon-Avon
#4 Luxury Hotel in Stratford-upon-Avon
#4 Business Hotel in Stratford-upon-Avon
Price Range: $126 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Stratford, A QHotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
Chic and sophisticated, this delightful hotel is the epitome of good taste. And we don't just mean our heavenly restaurant, Quills. Following our £7 million refurbishment, the décor is oh so contemporary and absolutely gorgeous. The extravagant rooms take you to a place beyond comfort. Centrally located, a stroll away from great shopping, theatres and attractions, and 2 minutes from the train station. ... more   less 
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Also Known As:
The Stratford, a q Hotel Stratford-Upon-Avon
The Stratford, A QHotel Stratford-Upon-Avon, England
Stratford a Qhotel Upon Avon
Stratford Victoria Hotel

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