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“One Good - one bad!”

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The Stratford, A QHotel
Certificate of Excellence
Winchester - UK
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“One Good - one bad!”
5 of 5 bubbles Reviewed March 2, 2013 via mobile

Having just written a negative review about a restaurant in Stratford (no 9 Church Street), it is a pleasure to thoroughly recommend this Hotel.

Upon arrival the receptionist (Amy) was courteous and helpful. We had previously emailed and asked about the possibility of a room upgrade. Despite not having received the email (via their central reservations), Amy very quickly sorted the issue and escorted us to a superior room. The room was spacious, clean and well appointed.

Our dinner was as good as hotel food is likely to be. The waiting staff were attentive, and polite. Breakfast (buffet style) was again more than acceptable.

The Hotel itself is ideally situated in the centre of Stratford. The surroundings are not particularly attractive, and its a shame there is not a swimming pool. That aside, I think this Hotel deserves all of the plaudits it receives.

Stayed March 2013, traveled with friends
Helpful?
2 Thank Wintonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, March 10, 2013
Wintonian

Thank you for your kind comments, Amy was delighted to read them. We have just launched our new spring menu and I am sure it will be felt that the food and menu style is aligned to the high street. I do hope you are back soon to try it. Thank you for your recommendation.

Kind regards
Annie Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,990 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (345)
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English first
London
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 1, 2013

Stayed for two nights in February 2013. Chose the Hotel because it was about 5 mins from the train station and about 10 mins walk to the town centre.Was everything that you would expect from a 4 star Hotel but no pool. The staff were friendly and the rooms were nicely decorated and clean. Good breakfast selection and the Bar food was good. We also had a meal in the Restaurant which was a special deal- 2 courses plus a glass of wine for £21. Both our meals were delicious and the portions were certainly generous enough for us. We loved Stratford -upon-Avon and February was a great time to visit the Shakespeare Houses because there was no crowds. We bought on line before we went a 4 house pass from the Shakespeare Birthplace Trust. Only negative point about the Hotel was that there was only one person on the counter at checkout so we has a bit of a wait! Would stay in Hotel again
check out.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, March 10, 2013
Zarrow

I am delighted that you made the most of our special dining offer! Thank you for promoting the restaurant.

Annie Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 27, 2013

Had a weekend in Stratford and stayed at the hotel for 1 night in February. Helpful friendly staff at Reception and checked in no problem finding a nice clean and comfy room. Great location with 10 minute walk to theatres and town centre.

We did book a table in the restaurant for dinner but found the menu uninspiring and expensive so we decided to eat elsewhere so can't comment on what the final result would be like. Breakfast was nice but was a very busy service and had to wait for food to be cooked whilst in long queue for the buffet. Staff were all very apologetic and kept smiling even though many complaints were made.

On the whole we had a lovely weekend and Stratford is a great place to visit and this hotel is ideally placed to visit all local attractions. A few improvements could be made considering the price.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JO0710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, March 10, 2013
JO0710

Delighted you enjoyed your break away. We have just launched our new spring menu, if you are staying again soon please do try it.

Annie Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chula Vista, California
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

Excellent stay at a great hotel. Check in was great, room superb, large and exceptionally clean, breakfast fantastic. Restaurant portions were very small, bar food and drink great. Would definitely recommend it and when in Stratford again, would stay there.

Room Tip: Room 310 is huge and a great choice! Large sofa, 2 chairs, great bed, super clean bathroom!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alanh1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, February 27, 2013
AlanH1111

Thank you for a fantastic review. We are about to launch our new spring menu and will ensure we review our portions sizes based on your feedback. Hope to see you again soon.

Annie Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed February 25, 2013

My room at the Stratford was absolutely perfect. Gorgeous 1930s style furniture, a fabulous bed and a stunning bathroom. Overall, the hotel is very well presented and the interior decoration is very considered. Sadly, it lacked everything else. The bar is tiny - when I stayed there were several corporate functions at the same time, with only one member of staff attempting to run the bar I couldn't get served. The corporate party downstairs also meant that I didn't get any sleep (despite the wonderfully comfortable bed) as my bedroom was directly above the function rooms. The food is very mediocre, the breakfast is probably the worst I've ever eaten.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FitzroyW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, February 27, 2013
FitzroyW1

I am so disappointed that on this occasion you were not able to relax and enjoy your stay. I do feel that this is not a usual representation of the hotel and I would be delighted to offer you a complimentary upgrade on your next stay, subject to availability, to allow you to experience the hotel again.

Kind regards
Annie Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

We visited The Stratford for a weekend away in February. We were very pleased with the choice. We booked direct with the hotel for a good B&B rate. All members of staff were smiling and welcoming and had time to pass the time of day. Lovely standard room with very appealing decor. Everything in good condition and excellent working order. Good breakfast with lots of choice. We have joined the QHotel loyalty scheme and will be using their hotels as a base in our travels in future. Highly recommended.

Room Tip: This is a very large hotel right in Stratford. There was no road noise, and we experienced no noise...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carts123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, February 27, 2013
Carts123

We have fantastic deals on line throughout the year on QHotels site, I am pleased you were able to make the most of our offer on this occasion. Next time try the dinner inclusive option as they also represent excellent value. Thank you for your review.

Annie Brown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

My husband took me to this hotel as a birthday treat. Very close to the town, nice to be able to walk into town and give the car a rest! Friendly staff, comfortable room, lovely breakfast. Plenty of tea and coffee in the room and nice to have a little fridge in case guests want to bring food and drink into their room. The whole hotel feels clean and well looked after. Lovely decor and nice and spacious. Would definately stay there again.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStratford, General Manager at The Stratford, A QHotel, responded to this review, February 27, 2013
KarenM

I am delighted you were able to enjoy your treat and look forward to seeing you back again.

Annie Brown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Stratford, A QHotel

Property: The Stratford, A QHotel
Address: Arden Street, Stratford-upon-Avon CV37 6QQ, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Stratford-upon-Avon
#3 Romantic Hotel in Stratford-upon-Avon
#4 Business Hotel in Stratford-upon-Avon
#4 Luxury Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Stratford, A QHotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
Chic and sophisticated, this delightful hotel is the epitome of good taste. And we don't just mean our heavenly restaurant, Quills. Following our £7 million refurbishment, the décor is oh so contemporary and absolutely gorgeous. The extravagant rooms take you to a place beyond comfort. Centrally located, a stroll away from great shopping, theatres and attractions, and 2 minutes from the train station. ... more   less 
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Also Known As:
The Stratford, a q Hotel Stratford-Upon-Avon
The Stratford, A QHotel Stratford-Upon-Avon, England
Stratford a Qhotel Upon Avon
Stratford Victoria Hotel

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