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“Cream tea fabulous”

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Best Western Grosvenor Hotel
Menorca
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Cream tea fabulous”
4 of 5 bubbles Reviewed February 4, 2014

Visited here on the 1st february with 3 friends for a deluxe cream tea. The Garden room is very nicely decorated. Waited a while to be given a menu and then it was a while before our drink order was taken it was 35 minutes before we got our tea. Was not expecting great things, however things picked up from there. We were served sandwiches, and various cakes a small trifle as well as two scones each with clotted cream, butter and jam. the drinks menu was very extensive my friends enjoyed various teas and flavoured hot chocolate. The waiter found me some Tetley t bags :) Our drinks refilled as we wished. After all that we we served chocolate fondue with fruit, marshmallows and small donuts. Excellent value for money and although a slow start good service. Will definitely visit again :)

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Valentine1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, February 13, 2014
Our Afternoon teas, we think are very special and I really appreciate you taking the time to review it.
See you again soon
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1,705 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Tamworth, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

we stayed here on 1/2/3 February 2014 2 adults,.this needs another star added for the service etc, we had a room on 2nd floor nice and comfortable and very clean, all the staff are really well turned out ie clean and tidy, we did not see one dirty shirt collar or cuff.... very friendly, polite, and helpful, the food is good....especially breakfast. for 3* this is ideal. Drinks were reasonable for a hotel in a really nice comfortable bar....when we came to leave our car would not start due to a flat battery ,thanks to a helpful receptionist and a man named Paul (Matainance) we were on our way home within minits....

Room Tip: 264 is roomy for 2 and quiet
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ron2605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, February 13, 2014
Thank you for choosing Grosvenor Hotel and taking the time to review your stay. It is great to see that you stay with us was enjoyable and the service you received was excellent. Paul really appreciates the mention.


Thank you again for staying with us and for your review. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed February 3, 2014

My wife and I spent 2 nights here. Booked direct with the hotel and was offered a better price than we were able to find on the online hotel pricing sites. Small but well decorated room with ample facilities and comfortable bed. Just a short walk from the town centre and other attractions. Friendly helpful and knowledgeable staff. We didn't sample the food at the hotel so can't comment on the quality.

The hotel car park can be an issue as we had to park elsewhere on one occasion as there were no spaces available.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cerberus01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, February 13, 2014
Thank you very much for your kind review of your recent stay hotel. I am delighted to find that your stay was so enjoyable. We take great pride in providing our guests with special service. I will ensure that your feedback is passed on to all the staff.

Thank you again for choosing to stay with us and we look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 2, 2014 via mobile

We visited the Grosvenor for afternoon tea in Friday 31st January 2014. The purpose of the visit was a surprise visit to celebrate our friends 40th birthday. I am so glad we decided to book this hotel for this occasion. The deluxe afternoon was amazing. The service was fantastic and the food was to die for. Every time I visit Stratford for a special occasion in future, I will defiantly be booking this place for afternoon tea.

  • Stayed January 2014
    • Location
    • Cleanliness
Helpful?
Thank Kathybobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, February 13, 2014
Thank you for your very kind comments I will ensure all our staff are aware. Look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 of 5 bubbles Reviewed January 28, 2014

We thought this hotel was very good value for money. The standard of our room and facilities was excellent. Our booking through booking.com didn't seem to have reached the hotel but thankfully this didn't cause a problem and the staff were unflustered by it. The staff were all very friendly and helpful. The bed was the most comfortable bed I've ever slept in whilst away. The choice of breakfast was vast and the full English was cooked to order and was very tasty and hot. The position of the hotel is ideally suited for all restaurants and sightseeing as everywhere is within 15 minutes walk maximum. We would definitely go back.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, January 29, 2014
Thank you very much for your very kind review Grosvenor hotel, I am delighted to find that your stay was so enjoyable. We take great pride in providing our guests with great service
Thank you again for choosing to stay with us and we look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
144 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed January 27, 2014

We booked a room at the last minute for £55. We turned up at 11am, left our car and took the short walk into Stratford and lunch. We returned later and check in was both friendly and fast. The room was fine, ample size, clean with everything we needed although a little old. As mentioned elsewhere the bathroom could have done with a bit of attention but it was clean with fresh towels etc. On check in we were offered breakfast for £8.50 against the £13 quoted on the website booking system, so worth waiting. Overall a good stay representing very good value

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yarrow1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review, January 28, 2014
Thank you so very much for your kind review of your recent stay with us. I am delighted to find that your stay was so enjoyable. We take great pride in providing our guests with quality service and good food. I will ensure that your feedback is passed on to all the team.

Thank you again for choosing to stay with us. I look foreward to welcoming you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Grosvenor Hotel

Property: Best Western Grosvenor Hotel
Address: Warwick Road, Stratford-upon-Avon CV37 6YT, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Stratford-upon-Avon
#8 Romantic Hotel in Stratford-upon-Avon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Grosvenor Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
A delightfully elegant, Grade II listed, 3 Star Georgian Hotel with 73 bedrooms, centrally located in Stratford upon Avon, just 3 minutes walk from the RSC Theatre and all main local attractions. ... more   less 
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Also Known As:
Best Western Stratford-Upon-Avon
Stratford-Upon-Avon Best Western
Best Western Grosvenor Hotel Stratford-Upon-Avon, England

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