The apartment is just as described. Very spacious and well equipped and a great location.
It was not easy getting the information to obtain the keys, had to make numerous calls and emails, it would be helpful to get the information before the day prior to the arrival date
My family (7 people) came to Newcastle for my wedding. They absolutely loved the apartment which was perfect for their week-long stay. The flat is on two floors, it has a very comfortable living room with a huge window which fills the whole apartment with light. The kitchen is small but it is fully equipped for 7 people, with tea/coffee and even a bottle of milk in the fridge. The two bathroom were spotless, the rooms nice and confy. The building is very new and compared with hotels room that you could get for the same price in Newcastle is 10000 times better! Tracey was very kind, and although we never met she gave detailed instructions. The transaction was smooth and the deposit was returned immediatly.
My husband's family stayed in another apartment owned by the same commpany (Tyne Bridge apartments) and they loved it as well.
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The apartment manager was very flexible and took the time to look after us, even before we had arrived. Our journey was delayed by around 3.5 hours due to traffic and so our 1st time in Newcastle was off to a bad start but they managed to turn that around and catered to our needs, they were onsite when we arrived to hand us the keys and also give us a tour of the apartment, which was appreciated. They were easily contactable and very friendly throughout our stay, even giving us an up to date list of the local bars and clubs, which was great. The apartment is outstanding, very spacious, smart and stylish and also kept to a high standard, which was very much to our liking. Each room is individually designed impeccably and with the perfect finish. The beds were very comfortable for the perfect sleep and we had the softest towels, which made it feel like a home from home. They even added a personal touch to our stay by making sure that we had essentials like tea, coffee and milk, which was very nice. The trip to and from the town centre was very good and we had the option to catch a cab, which was a couple of pound or walk. On departure we were also granted an extension to the checkout time, which gave us extra time to pack and took the stress out of the journey home. They really made sure we were ok from the time we arrived to the time we left. We will definitely be returning to Newcastle and staying in the same apartment again. Our trip to Newcastle was relaxing, fun and enjoyable, I will be recommending this to everyone.