My husband and I recently dined here for the second time for my birthday and were very disappointed. First time we dined here we were quite pleased with the food but the service left a lot to be desired. We decided to dine out or my birthday at short notice and as our chosen restaurant was fully booked we decided to give Panis another chance.
I think the type of service you receive here depends entirely on whether you are known to the staff or not, some customers were greeted very warmly, others (including us) were barely spoken to the entire time.
After a few minutes of waiting, we were asked to sit while they sorted out a table, a ouple came in after us and was promptly seated before us in the back area of the restaurant, the waiter offered a half hearted apology and said he was confused, after a few more minutes they sat us at our table (which turned out to be the table behind the one we were waiting at.) in the front of the restaurant, near the exit/entrance. The front of the restaurant seems to have no ambiance and is quite chilly as people enter and leave the restaurant.
The prices are fairly cheap, however you get what you pay for.
My husband ordered prawns to start, they were just ok, they were small and could have been hotter. I ordered bruschetta with chargrilled vegetables which was almost in edible, the veggies tasted like they had been soaked in alcohol so I could only eat the bread and cheese, total waste f money. (I should mention the starter I had here last time was the fish soup which was very pleasant.)
We both ordered steak and chips for mains, steak was quite nice, chips tasted like generic frozen chips, again not worth the money.
Overall, it was disappointing and we won't be returning, mainly due to the service.
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