Myself and my husband visited the malmaison brasserie and bar to celebrate our wedding anniversary.
Is plush in style and there are plenty of little hideaways to sit with a drink. The drinks are accompanied with nibbles (olives and nuts) and are reasonably priced for a hotel bar (£6.95 for a mojito and £3.00 for a disarrano on the rocks). The service however is terrible and very slow. There is only actually one person behind the bar making drinks for the whole of the restaurant and bar so it took us 25 minutes from taking a seat to actually receiving our drink which is far too long really.
We ordered from the home grown and local menu and took advantage of a current promotion - £29 for 2 courses, a bottle of wine, coffee and chocolates for 2 people. For the quality of food this is excellent value for money.
As a pre-starter we ordered oysters which were served on ice and came with shallot vinegar, tobasco sauce and a wedge of lemon. I then selected cured salmon with pickled bean sprouts and balsamic dressing to start followed by a chicken casserole with herb dumplings and couldn't resist a winter berry crumble and custard to finish. All of the food was gorgeous.
What let the restaurant down is the terrible and slow service we received. It took us 3 hours to eat a meal that should have taken half of this time. It was an hour before we even received our starters. The waiters were never anywhere to be seen and only seemed interested in selling us extras - would we like any drinks other than our wine? would we like some table water? would we like bread? would we like sides? Errrrrr no we don't! If we'd wanted them we would have asked for them. All we wanted was for our food to come out of the kitchen. At the end of the night, our waiter got our bill wrong and tried to charge us for the wine that was actually part of the deal. This took about 10 minutes to rectify.
All in all, I would return to the malmaison brasserie as the food was lovely and proved excellent value for money. I will just make sure to allow 3 hours for the experience.
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