We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Effortless!”
Review of Jesmond Dene House

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Jesmond Dene House
Certificate of Excellence
Reviewed August 13, 2008

I recently held a business meeting at Jesmond Dene House in Newcastle and I must comment on the effortless and superb service I received. From the moment I arrived attention to detail was evident. I was escorted quickly and efficiently to my meeting room and quickly discovered what first class service really means. The timetable was followed meticulously, the food was nothing short of excellent and the whole process was carried out unobtrusively and effortlessly. The meeting room was very well presented and laid out exactly to my instructions. Everything worked and that left me and my colleagues with nothing else to concentrate on but our meeting. Top draw stuff!

Stayed: August 2008
Thank Trevorforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,160)
Traveler rating
Traveler type
Time of year
Language

1,110 - 1,116 of 1,160 reviews

Reviewed August 6, 2008

Rooms rents are at the expensive end of things, but the building, furnishings and fittings are high-quality throughout. Before arriving I had been prepared to rue the decision to book, but in the end I had no qualms in handing over £161 pounds for my one night's single room B&B.

I don't think I've stayed in a more tastefully furnished, comfortable and generously-detailed hotel. A treat.

  • Stayed: August 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank trainsifpossible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2008

Attended my first (and definately not the last!) jazz evening -absolutely fantastic! Jamie Squires (the new and improved jamie cullum) was superb and all complimented by excellent food and very impressive staff (its great to see people who actually love where they work!)
You will not find a more picturesque & welcoming boutique hotel in the northeast!

No doubt will be attending another jazz night and have recommended JDH to all friends/family


also front row table was much appreciated!!

Stayed: July 2008
1  Thank JazzKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2008

I have to travel to Newcastle on business fairly frequently and discovering Jesmond Dene House has transformed this from a chore into a positive pleasure to be looked forward to. The whole place is very clean and smart with every comfort. The staff are friendly and the service is excellent. To top it off they have an extremely good kitchen; the food is very good, and the breakfast is one of the best I've come across anywhere.

My only gripe is that they haven't yet got round to providing free internet access and expect their guests to pay through the nose for this.

But I can't recommend it highly enough, and I often HATE hotels!

Galen Ives
Sheffield UK

Stayed: June 2008
Thank Hippocrates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2008

This is the third time I have stayed at Jesmond Dene and cant wait for my next visit!
The Hotel offers the perfect city retreat overlooking the lovely Dene and yet 5 minutes away from the City centre.
I have stayed in hundreds of hotels and this epitomises boutique chic. The romms are all unique and wonderfully decorated, the beds are super kingsize and the baths perfect for that relaxing Sunday soak after enjoying an evening of fine wine and dining.
Stayed for wonderful afternoon Sunday tea and didnt want to drive back to London. Have booked my next stay there for later this year! A Must for anyone visiting Newcastle!
Paul & Katie

  • Stayed: May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank GeordieApsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2008

A great welcome from Dean the concierge made our first impression of the hotel one that will remain in the memory for a while. He's a real star and strikes exactly the right balance between welcoming informality and encyclopedic knowledge of the area and the hotel itself. The Front of House team were very welcoming but the pre-charging of cards was unecessary and a bit of a shambles. Trust may be at a premium these days but to make such a big deal of it before you set foot in the building is not the way forward in my opinion.

Our room was pretty good but lacking a bit in square footage for our £230, in my opinion. However, the bed was great, the room was well furnished and there was a handwritten note from the manager welcoming us to the hotel; a nice touch. Where the room scored for both of us was the bathroom. Elegantly decorated with a big bath, superb walk-in shower (although when will hotels realise that people can actually be over 6' tall when mounting shower roses???) and great towels and toiletries. Undefloor heating was a welcome feature.

Afternoon tea was both a trial and a triumph. The entirety of the public areas of the hotel were booked out for afternoon tea with no thought given to residents. We were shown to an isolated table in the middle of the bar and were seriously thinking about leaving when an obliging couple vacated their seats. Asking if it would be possible to sit in their place, the waitress (a stunning but scary Lucy Lui lookalike) had to take five minutes before telling us that it would be OK but that half of the table was reserved and we may have to share. This was at 15:00 and our table companions didn't arrive until after 5pm as we were just leaving. Another party came and left without eating, frustrated by the seating shenanigans.

When it arrived, afternoon tea was an unmitigated triumph. Superb sandwich fillings would have benefited from better bread but were nonetheless great. Freshly baked, candyfloss-light scones with the best clotted cream I've tasted in ages were too good to leave alone. A wicked selection of almost perfect cakes and pastries (the chocolate madeleine will stay with me for a long time) finished off with a palate cleansing passion fruit jelly with coconut foam encouraged gluttony beyond what I thought I was capable of. Service was attentive but patchy and the staff mostly seemed to be practicing their frowns, this afternoon.

At dinner, booked for 20:30 to ensure our mammoth tea had chance to go down, we opted for the tasting menu with the accompanying wine selection. An amuse bouche of carrot and cumin with apple was great but in my opinion would have been better had the apple been left in the kitchen. Broccoli soup was served with a handgrenade of taste that was a mushroom raviolo; a great combo. Sadly, the same could not be said for the wine choice, a superb but unsuitable madeira. Next was a spanking fresh and perfectly cooked scallop with lemon syrup that was good and tart and complemented the Albarihno that came with it. Monkfish and hazlenuts was a great taste combo but let down by slightly overcooked fish and wholly unecessary caramelised turnips but not by a dry Riesling that brought the flavours together beautifully. Next was a smoked salmon risotto with superb fish but sadly a lack of creaminess that marks out the best in this dish. Superfluous mushrooms felt like the kitchen trying to overcomplicate a dish that didn't need it. Good Chablis to accomany this one. The best dish of the night was beef fillet. A triumph of flavour and texture from excellent meat. The Pomme Pais that were served with it let it down badly as they were cold, unseasoned and cooked in old oil. We ignored them and enjoyed the dish much more without them. Superb glass of big, spicy Languedoc helped it down a treat. Dessert was apples, apples and more apples served in a variety of ways. Calvados ice cream was a real stand out amongst this little lot. Superb Orange Flower Muscat was probably the best wine served all night. Cheeses were great, well kept and well known by the chap in charge of the trolley. The young staff were charming and engaging and made our experience even more enjoyable.

Breakfast was a game of two halves. The buffet was outstanding. End of story. Everything was worth eating and although sorely tempted, we held back as we had ordered a cooked breakfast each. They were not good although it seemed that all the ingredients were well sourced. I find it hard to take a kitchen seriously that can't scramble an egg and these were a real let down. Not enough to take the shine off the stay but my suggestion is to get involved with the cold buffet and leave the bacon & eggs in the kitchen.

All in all, a great place to stay and a great place to eat. Pricy but a great ambience and friendly faces make good value (ish). We left relaxed, happy and full and will probably come back again for another stay.

  • Stayed: May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank HobbittRabson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2008

A last minute change of plan led to a 3 day stay at this property.
First impressions(always important) were highly favourable with a charming and professional front of house team.A good sized room with a view, great king size bed ,visualy stunning bathroom and a very pleasant atmosphere created by the well trained and motivated staff.(One nights turn down was a bit comical but not a big issue and duty manager sorted it quickly)
Food is important here (the hotel is owned by a group run by a chef) and the sourcing of ingredients(some from the garden) top draw.Execution was however inconsistent .The pre starter on one night was bland and led to the thought "why bother" but the same dish on the next night was well balanced and delivered a flavour punch of cummin and apple.A cold starter of Pork Knuckle salad was dressed with a heavy handed sharp dressing that made the dish unpleasant and comment was passed back to the kitchen in a positive manner.The feedback was that the dish" was just as the chef wanted."(Chefs!) On the other hand a hot dish of Pork was beautifully presented and cooked.Cheese board very good indeed , a sound and not over priced wine list and very knowlegable staff.A good breakfast buffet but the cooked breakfasts took an age to arrive and on the day of our departure we had to leave after 35 minutes fruitless wait.I wish hotels with highly regarded restaurants would also take breakfast seriously.
If you are coming to Newcastle on business or pleasure and dont need to be in the hustle of the downtown but close to woods,restaurants and shops then this hotel will be a delight and exceed expectations.(but make allowances for a grumpy chef!)

  • Stayed: April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank second row
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newcastle upon Tyne hotels
2.0 mi away
Malmaison Newcastle
Malmaison Newcastle
#13 of 83 in Newcastle upon Tyne
2,448 reviews
2.1 mi away
The Vermont Hotel
The Vermont Hotel
#23 of 83 in Newcastle upon Tyne
2,115 reviews
2.0 mi away
Hotel Indigo Newcastle
Hotel Indigo Newcastle
#7 of 83 in Newcastle upon Tyne
2,293 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
Roomzzz Newcastle City
Roomzzz Newcastle City
#3 of 83 in Newcastle upon Tyne
518 reviews
1.8 mi away
Staybridge Suites Newcastle
Staybridge Suites Newcastle
#1 of 83 in Newcastle upon Tyne
1,420 reviews
1.9 mi away
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle Hote...
#22 of 83 in Newcastle upon Tyne
1,491 reviews
Show Prices
Show Prices
Show Prices

Been to Jesmond Dene House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jesmond Dene House

Address: Jesmond Dene Road, Newcastle upon Tyne NE2 2EY, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Newcastle upon Tyne
#2 Business Hotel in Newcastle upon Tyne
#3 Family Hotel in Newcastle upon Tyne
#4 Luxury Hotel in Newcastle upon Tyne
Price Range: $111 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jesmond Dene House 4*
Number of rooms: 40
Official Description (provided by the hotel):
A grand house with contemporary style, a leafy setting near the heart of the city. Jesmond Dene House is neither a townhouse nor a country house hotel. It's simply 40 well-designed bedrooms and suites in a richly historic building offering understated luxury and rather good food. Overlooking the wooded valley of Jesmond Dene, the privately owned hotel guarantees peace, escapism and a refreshing change. Newcastle's city centre, however, is only a five-minute drive. The hotel recently received 4 red stars and the AA Hotel of the Year 2008-2009. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Agoda, Priceline, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, Hotwire, Orbitz and HotelQuickly so you can book your Jesmond Dene House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jesmond Dene House Hotel Newcastle Upon Tyne
Jesmond Dene Hotel
Hotel Jesmond Dene

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing