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“First Class for a big brand”

Pizza Hut The Gate Newcastle
Ranked #444 of 1,261 Restaurants in Newcastle upon Tyne
Price range: $8 - $20
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Brunch, Dinner, Lunch, Buffet, Highchairs Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Gateshead, United Kingdom
1 review
“First Class for a big brand”
Reviewed August 8, 2013

We've had major problems at this Pizza Hut previously, and havn't been for well over a year because of it. We were going to the cinema as we do every week, and thought we'd give it another try. I'm so glad we did.

When we arrived we were welcomed with a big smile from the manager who then showed us to our seats. Great service by our waiter, Christian his name was, tall, thin, dirty blonde hair.

The food was fantastic, hot, fresh and exactly as ordered.

We'll definitely be back if this improvement is permanant!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Clive P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

Visitor rating
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    7
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
north east england
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“rubbish customer service”
Reviewed August 6, 2013

pizza hut at the gate arrived welcomed and the waited for 10 minutes not one of the waiter service
came near the table to ask for a drinks order.
we then asked the meet and greet person for some service still nothing, on the way out the
meet and greet person opologised so no sale no food never again will I go to a pizza hut
please stay clear of the outlet if staff are short then the management should do something
about it. RUBBISH DONT EVEN GO THERE

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank brian c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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