We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Night out”
Review of Kingdom World Buffet - CLOSED

Kingdom World Buffet
Price range: $12 - $20
Cuisines: Sushi, Asian, Japanese, British
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Buffet, Reservations
Description: KINGDOM is a stunning new restaurant where for one price you can truly dine your way around the world.KINGDOM aim to provide you with the ultimate dining experience. Having sourced all the best dished from around the world and gathered them under one roof all for you to enjoy in beautiful and luxurious surroundings.Be amazed by the stunning live cooking stations as you watch their chefs take the finest ingredients and transform them into spectacular food before your eyes. From freshly made Japanese Sushi, Mexican Tacos, Fresh Seasfood, Spanish Paella, Chinese Dim Sum to Classic British Roast Meats and many many more!Compliment your meal with a specially selected range of beers, wine and cocktails from various countries.Finish off your meal with delicious desserts, cakes, ice cream and fresh fruit.
Reviewed November 24, 2012

Saturday night and I thought, it would be heaving and food scarce, it may have been heaving but food was constantly replenished, at one point i opened the Mussels in Black Bean Sauce to find it empty, one of the staff apologised and ordered some more and a few minutes later found me to tell me it was about to be put out, choice was immense and everyone in our group was catered for, My partner and I love seafood and the selection was appreciated. Staff were very attentive, chatting when they could, answered any questions we had. Alcoholic drinks are similar to town prices except the soft drinks, £2 for a large coke is excellent for designated drivers like myself. As i was leaving I even booked a party of 15 for December but by time i finish raving about the place to Family and friends I'm sure I'll double that. Thanks for a lovely night

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank JonnyBravo1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (271)
Traveler rating
Traveler type
Time of year
Language

245 - 249 of 271 reviews

Reviewed November 22, 2012

Went here for quickness and for variety of choice on a Saturday night. Once you have found the entrance and made your way upstairs. You are greeted by a pleasant member of staff who promptly charges you for the buffet. You are then shown to a table and given two numbered chips. Our waiter made some vain attempt to explain what these were for, something to do with the chefs specials but couldn't work out what to do with them.
The place is huge so i can't imagine them ever being short of tables, saying that the place was quite busy. Waiter told us that drinks could be purchased at the bar and that the buffet was located to the left of the bar. When you enter the buffet area it looks fantastic and smells good. There's a lovely choice of food from sushi, chinese, english, american, italian, french, mexican, turkish and spanish, so being a buffet you try a little of a few things a few times.
No matter what we choose, we thought it generally tasty and well seasoned but our complaint was the fact all of it was just warm or cold. Plates are too small to do a lot with and numerous were not properly cleaned after coming out of the dishwasher.
Examples of some of the things they could do better, the mexican fajitas, the tortillas are on a plate to the side so you can help yourself but have never been heated or even attempted to kept warm so even if the chicken filling was hot this tortillas just make it cold to eat. The signage for all the food looks like it's just been knocked up on microsoft office and is way to small for it's purpose.
The idea seems great but it needs work. sauces for all cuisines are little pots next to the main serving bowls. To me that seams really messy and a bit of a hygienic issue. The place would be much better with a sauce station where you could help yourself to little pots of what you want.

The next few times we went back to the buffet area, one of the chefs had obviously burnt something as the whole area was choked with smoke causing us both to grab what we could and get back to our table to stop ourselves from coughing.

The desserts were all good even if small, and the restaurant has there own version of an ice cream factory so kids will love it.

I've seen this done better elsewhere and if you want a specific buffet cuisine I would still head to a restaurant that does that, rather than visit here. Personally I don't think it's any better than a taybarns. At £15 in the centre of Newcastle and for the choice you get it's decent value.

Some staff looked happy but numerous looked as miserable as sin. Tables were cleared and cleaned quickly. my other concern was watching a mop and bucket appear from the toilet area and head straight into the kitchen area.
Unfortunately even at good value, we probably won't be paying the place another visit

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank wood1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2012

Great environment. Food was nice except the dim sum and soups. I would go there again if they serve better dim sums. I didn't get to try some of the food because they were not filled up. Staff are very friendly and helpful. Overall, it's a great deal but certain areas need to be improved.

    • Value
    • Atmosphere
    • Service
    • Food
Thank cl_strawberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

very bad experience with them. they served siu mai which is steam pork ribs with bones. the salmon for sushi is not fresh. the food served is not warm and mostly cooked for the whole day, as you can see from the colour of the food. they clean up the place while we eating and is only 8pm!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank foodspecialist12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElRonzo, Front Office Manager at Kingdom World Buffet, responded to this reviewResponded November 22, 2012

Dear Foodspecialist12,

We are sorry to hear of your non-satisfactory experience at Kingdom Restaurant. We can assure you that the food that we prepare are not left out all day as they are replenished frequently and are monitored by are buffet floor staff (We will check with our staff to ensure that this is monitored properly). This is also why we close for the lunch at 4pm for one hour to prepare for the evening menu.

Regarding the Dim sum the Sui Mai and the Pork ribs with bones are 2 different Dim Sums. We currently offer Sui Mai in the dim sum section as well as Black Bean pork ribs.

We thrive to keep the restaurant as clean and comfortable for our customers, therefore floor staff will be frequently cleaning if needed. However they should be cleaning away from customers so that they do not disturb their meals. This will be address to all staff.

Once again sorry for your bad experience here but we appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2012

Excellent from start to finish. Food was truly great. Plenty of staff who were helpful and polite. Nice and clean and comfortable. Also we were not pressured into buying drinks which was great. Will definitely visit again.

    • Value
    • Atmosphere
    • Service
    • Food
Thank lynned1617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Kingdom World Buffet also viewed

Newcastle upon Tyne, Tyne and Wear
Gosforth, Newcastle upon Tyne
 
Newcastle upon Tyne, Tyne and Wear
Newcastle upon Tyne, Tyne and Wear
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing