My wife and I have stayed here several times, in the Liberty suites and the penthouse. We've never been disappointed with our stay. The rooms are well appointed and have plenty of character and space. Staff have always been helpful and polite, special mention to Mark on reception who went out of his way to change our room at short request on Valentine's Day to one we'd previously enjoyed, and had even gone to the trouble of carrying our bags to our room. Highly recommended. Our top pick in Newcasstle.
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