My wife and I had a 3 day visit to Newcastle staying in the Indigo. We could not fault the hotel, the staff or the location, 2 minutes walk from the metro. From the minute we walked through the door to the friendly reception area we were made to feel welcome and comfortable. The bedroom was spotlessly clean, lovely fluffy towels, comfortable king size bed, loads of wardrobe space, a small fridge with complimentary soft drinks, water, a bar of chocolate and crisps, restocked every morning.
Every where you walked in the hotel the staff would call out a greeting. Breakfast was hot, with lots of choice. The bar area was relaxed, friendly with a tray of nibbles brought to your seat after ordering drinks.
We had a meal in the restaurant one evening and it was lovely, great food, and very relaxed.
All in All it was a very pleasant experience staying at the Indigo, one which we will repeat in the not to distant future.