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“Great experience”

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Hotel Indigo Newcastle
Certificate of Excellence
Linlithgow, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great experience”
5 of 5 bubbles Reviewed August 19, 2013

This hotel is wonderful. It's in a very convenient place near the main railway station and the staff, rooms and public areas are very luxurious and relaxing. My friend and I were only sorry we were staying for one night as we could have quite easily spent a week there! The breakfast was incredible and such good value at £12. We hope to return next year for another trip to the 'Toon'.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 20, 2013
Hi Sheila D,

Thank you very much for your great review! I am very happy to learn that you like us so much you wanted to stay the week, why not treat yourself and come back for a relaxing week? We have lots of offers available on our website, I am sure you will find one you like.

Thanks again,

Kind regards,
Adam Munday
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,093 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (368)
Date | Rating
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English first
Fakenham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 18, 2013

I have stayed twice in the past month and will always choose this hotel when in Newcastle. The staff always seem so pleased to see me, nothing is too much trouble for them.
The rooms are well furnished and clean.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon_the_Spencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 18, 2013
Hi Simon_the_Spencer,

Many thanks for the excellent review.
My staff pride themselves on great service and making guests happy, so i will pass on your comments to everyone and thank them personally.
We look forward to seeing you again soon!

Kind Regards,

Adam Munday
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 18, 2013 via mobile

A short stay in newcastle made very enjoyable when your choice of hotel is so positive. We enjoyed our stay so much here that we will definitely return and stay in the Indigo too. A great location good professional staff , excellent rooms, lovely chill out reception bar also. I have no problem recommending this location as a place to stay , enjoy !

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lloydprend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 18, 2013
Hi Lloydprend,

Thank you for taking the time to give us such a great review. I am so happy that you will be returning to Hotel Indigo Newcastle.
Why not like us on Facebook and follow us on Twitter for all the latest offers and information about the hotel?
Look forward to having you stay with us again soon!

Kind Regards,

Adam Munday
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level Contributor
141 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

I stayed here on business for a night in August.

The check in was fast and without fuss. The room was clean and well laid out. Breakfast went smoothly and was of good quality. Check out was uneventful. Only slight moan was the parking facilities. Finding the hotel wasn't easy even with sav nav because of road works some local roads were closed. All of the on road parking is just 1 hour. None of this the fault of the hotel but nevertheless I arrived slightly more stressed than I should I have.

All in all it was just what you would want from a business stay.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 18, 2013
Hi Steve H,

Thank for the wonderful review.
It is unfortunate that you had trouble finding us, but i am glad you did. At Hotel Indigo Newcastle we have our own private car park offering over 80 spaces on two levels, so the next time you stay if you would like to be directed to the car park then please ask at Reception and we will be more than happy to help.
Hope to see you again soon.

Kind Regards,

Adam Munday
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud, United Kingdom
Level Contributor
581 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 bubbles Reviewed August 17, 2013

All in all this is the best place to stay in Newcastle, especially if you are travelling by train, as it is an easy walk from the rail station. Also close to all the main shopping areas, museums and galleries. We were celebrating a special occasion and complimentary champagne arrived within minutes of check in, so we were made to feel very welcome!! The top floor rooms have furnished balconies and the corner room has view over the roof tops to the Tyne Bridge (just!). The complimentary minibar with wine and beer is a very nice touch.The hotel had an Ashes cricket tour group in on our first night and breakfast service was limited to the buffet. Second morning was better with a full fresh cooked menu available. The rooms are modern, and well equipped, but for the money a bath might be expected? The view from the restaurant is sadly limited to the waste-bins of the building across the road, a pity for such an upmarket experience as the Marco Pierre White badged dining room, which has splendid menu and service. Final praise goes to the staff who are excellent in all departments of this very good hotel.

Room Tip: Try to stay in the top floor corner room with balcony - it is worth the extra!
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcsaville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 17, 2013
Hi malcsaville,

Thank you so much for the fantastic review.
I shall pass on your praise to all members of staff and thank them personally. Why not keep in touch with us via Twitter and Facebook for all the latest deals and information about Hotel Indigo Newcastle?

Kind Regards,

Adam Munday,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

I've stayed here on numerous visits to Newcastle and have never been disappointed. The rooms are very modern, stylish and comfortable with the hotel itself being ideally situated for city centre sightseeing, shopping, cinemas, restaurants and central station , including metro access. The staff are all very friendly and accommodating - this is always my first choice when visiting the city.

Room Tip: All the rooms are colour co-ordinated so request a particular colour scheme if you have a preference...
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yvee03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 17, 2013
Hi Yvee03,

Many thanks for the excellent review.
I am extremely happy that you choose Hotel Indigo Newcastle, and we never disappoint you! We can't wait to have you stay with us again soon.

Kind Regards,

Adam Munday
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
swaledale
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

What a great hotel this is ,just stayed for a second time and it was brilliant.rooms are lovely,staff are what sets this hotel part for their friendliness and can do attitude.
We have been in catering many years and have worked in some of the best hotels in this country and this places just does everything simply but with great quality.
The marco Pierre white restaurant is great,very simple menu but executed very well,apart from my spinach a la creme which was missing the bacon and seasoning.but hey this was one side dish as part of a table of five celebrating our daughters 18 th and everything else was brill.
Cannot recommend enough
Go and stay

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adeandgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, General Manager at Hotel Indigo Newcastle, responded to this review, August 16, 2013
Hi adeandgill,

Thank you very much for your great feedback, we really do appreciate it. Hopefully we will wow you for the third time on your next visit!

Kind regards,

Adam Munday
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Newcastle

Property: Hotel Indigo Newcastle
Address: 2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 84 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Indigo Newcastle 4*
Number of rooms: 148
Official Description (provided by the hotel):
Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more   less 
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