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“Very impressed” 5 of 5 bubbles
Review of Hotel Indigo Newcastle

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Hotel Indigo Newcastle
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Very impressed”
5 of 5 bubbles Reviewed October 23, 2012

Very stylish design with a great concept. We loved the mural on the wall in our bedroom and the pictures around the hotel. The Hotel Indigo is very central to shops and restaurants. There were a few housekeeping issues which Jenna, who works on reception, promptly rectified for us. She went out of her way to look after us during our stay and I really do think that the staff are an asset to this hotel.
I previously stayed at the Hotel Indigo in Toronto and was very impressed with the designwork and attention to detail and so pleased to see that it has carried through to the hotels in the UK.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 714Chica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 25, 2012
Hi 714Chica,

Thank you very much for giving us some great feedback. Come and follow us on Twitter to find out our newest deals.

Kind regards,

Mark Winter
Front of house Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,057 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (363)
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English first
Newcastle, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

Stayed here at the end of July with my boyfriend, had an amazing stay! The hotel is chic and modern, the staff are so friendly and helpful. The room was a reasonable size and very clean the bed was so comfortable too (plus the free mini bar was a lovely touch). We had cocktails in the bar before dinning elsewhere, although pricey they were delicious. I can't say enough nice things about this hotel and have recommended it to many people. I will definitely visit again!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jm9325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 25, 2012
Hi GM9325,

Thank you for taking the time to write a great comment about us, we are really happy you thought our cocktails were delicious! See you soon…

Kind regards,

Mark Winter
Front of house Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 22, 2012

stayed overnight and had sunday lunch it was beautiful the roast beef and yorkshire puddings with the excellent gravy . roast potatoes fab couldnt fault anything the service was faultless and the wine although pricey was top class . we will be back .

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank geordiewalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 25, 2012
Hi Geordiewalker,

We can’t wait to see you again, thank you for your great comments.

Kind regards,

Mark Winter
Front of house Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed October 20, 2012

Fabulous hotel with excellent service from start to finish.
Room had everything needed for our stay including free mini bar, full size iron & board & hair dryer. Music docking station & all technology ports in room.
We dined in the restaurant which was superb food though to our breakfast in bed!
Staff were all friendly and at had for all requests with a smile.
Perfect city centre location & we will be returning and recommending to all.

Thanks to all From James & Jenna xx

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank otterqueenxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 21, 2012
Hi Otterqueenxx,

Thank you so much for writing such a great comment about our hotel. We really do appreciate it and would love to see you both again soon.

Kind regards,

Mark Winter
Front of house Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathgate
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 19, 2012

Stayed here for an overnight last weekend (Oct 14th) lovely decor,friendly staff great atmosphere and close to all the city centre delights. A bit on the expensive side and let itself down in a couple of areas.
Tried to check in at 5pm, 1 room was not ready so we had to wait in the other ( check-in was from 2pm)not told this at reception. When booking I had asked for rooms next to one another and was told this was ok, told it couldn't happen when we checked in as the hotel was full. To be fair the reception staff sorted these problems out to our satisfaction.Rooms were lovely as was the rest of the hotel.
We dined in Marco Pierre Whites restaurant and this was a let down after the splendid start we had enjoying cocktails in the lounge area. My favourite starter not available, soup that tasted awful and was cold and service initially that was disappointing. This was handled very well by one of the other waiters and he tried his best to rectify these issues. We still had a great time and would go back.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Toothpaste_kisses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 20, 2012
Hi Toothpaste_Kisses,

Thank you for taking the time to write a comment about our hotel, we are very sorry to hear that you had a slight issue with your stay. Please come and see us again soon, are we friends on Facebook yet? Add us to find out our latest deals and special offers.

Kind regards,

Mark Winter,
Front desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Braintree, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

Stayed here with my partner on her birthday (and after running the Great North Run). The staff were uniformly cheerful, friendly and attentive - without being cloying. The room although not big was extremely comfortable; the bed was big and inviting and the TV and connectivity in the room and the hotel was excellent. Loved the restaurant, but would not order starter and main meal again as I was completely full! The steak was cooked to perfection and the bearnaise sauce was to die for. The hotel is not cheap, but we booked the advance deal with dinner so it worked out more reasonable. Great location in the centre of Newcastle and when we return we will spend a couple of days to enjoy the centre of this exciting city.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Colm_Jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 18, 2012
Hi Colm_Jo,

Thank you very much for taking the time to write a great comment about us. Have you thought about where you are staying for the great North run next year? Give us a call and we will be happy to help.

Kind regards,

Mark Winter
Front of house Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

Excellent location for access to the city centre with good parking (£12/24 hrs whilst we were there). The hotel has a modern and young feel to it. The staff were uniformly helpful, pleasant and welcoming. The room was clean and comfortable. Full English breakfast was excellent.

Stayed October 2012, traveled as a couple
Helpful?
1 Thank kawaguzzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark W, Front Office Manager at Hotel Indigo Newcastle, responded to this review, October 18, 2012
Hi Kawaguzzi,

Thank you very much for your great comments about Hotel Indigo Newcastle. Please come back and see us again soon.

Kind regards,

Mark Winter
Front of house Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Newcastle

Property: Hotel Indigo Newcastle
Address: 2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 84 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Indigo Newcastle 4*
Number of rooms: 148
Official Description (provided by the hotel):
Hotel Indigo Newcastle is just a two-minute walk from Central Station, and a ten-minute walk to Newcastle United Football Club. This upscale venue features an iconic Marco Pierre White Steakhouse, delivering to our guests a refreshing and welcoming experience.Hotel Indigo is a boutique concept by InterContinental Hotels Group (IHG), offering guests the luxury and individuality you would come to expect of a 4-star hotel. The design of the venue has been heavily influenced by its location within the historic Grainger Town area and will feature bold geometric forms, classical proportions and repeating patterns to mimic the architecture and rows of columns that can be seen around the local neighbourhood. Today, the Grainger town area is a hot-spot for cutting edge architecture and just a short stroll away from the city’s art galleries, restaurants, shops, bars and business district. Hotel Indigo Newcastle has a car park at the rear with charges at £12 per night. ... more   less 
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