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“A very nice place to stay”
Review of County Hotel

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County Hotel
Garmisch-Partenkirchen, Germany
Level Contributor
257 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“A very nice place to stay”
Reviewed June 13, 2014

After a long day on the road, we enjoyed great service and good rooms. The location is good for walking into town as well. Breakfast was well done and served promptly too. If you're looking for a nice place for dinner and don't want to eat in, ask the people at the reception desk!

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 15, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent stay with us in Thistle Newcastle, The County.

It was great to note that after a long journey, the team here were accommodating and you experienced the great service we work so hard to deliver. I have to agree with you, we are in an excellent location for exploring our wonderful city and seeing all that Newcastle has to offer. Being in short walking distance of the main shopping area and Newcastle’s extensive array of bars and restaurants is a great advantage for our guests.

Thank you for your kind comments about our breakfast offering. We regularly receive excellent feedback about our breakfast for the high quality of ingredients delivered with exceptional service.

Once again, thank you for your comments and we look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,003 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (226)
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English first
Durham, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 8, 2014 via mobile

Sunday lunch on a living social deal, excellent service, gorgeous food, coffee how it should taste and a wonderful pianist in the background , room was very airy and spacious ,10 out of 10 . You won't be disappointed , we will definately go back :)

Stayed June 2014
Helpful?
1 Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 9, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent visit to us at Thistle Newcastle, The County.

I was delighted to read such a positive review of our Sunday Lunch. It is great to note that you found both the food and the service to be of a very high standard. The team here at The County all work very hard to ensure our guests have an enjoyable dining experience and would wish to return. Receiving such positive feedback is always great to read and I will personally ensure your kind comments are communicated to kitchen and food and beverage teams who I am sure will be delighted to read them!

Once again, thank you for your comments. We look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 7, 2014

Stopped for a couple of nights. This place is very handy for the station. Check in was quick and uncomplicated. General fabric of hotel is a bit tired in places. Room was spacious but suffered from noise caused by external ventilation/aircon equipment running constantly. Dined once - order taken quickly but took quite a while to bring a single glass of wine. Food tasty enough.

All in all, it was fine for the price and location.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Derek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 8, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent stay with us at Thistle Newcastle, The County.

I was pleased to note that you found our hotel to be good value for money and our location to be convenient for your visit to Newcastle. Being directly opposite Newcastle Central Station and just a stones throw away from all that Newcastle has to offer is a great advantage for our guests.

Please accept my apologies for the disturbance you encountered and be assured we have a duty manager available 24 hours a day. I am confident had they been made aware of your discomfort, they would have tried their best to rectify the situation immediately to ensure your stay was as comfortable as possible.

I was pleased to read that you were able to join us for your evening meal in RendezVous restaurant and that you found the food to be tasty. Our new summer menu has proven to be very popular with our guests.

Once again, thank you for your comments. We look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gateshead, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 4, 2014

My husband and I used our Living Social Voucher Sunday 1st June. The staff were very accommodating, polite and courteous, the restaurant itself was very pleasant with a pianist playing in the background. The lunch was excellent, I can still taste the roast beef and the mango panna cotta was divine. We will certainly be returning to the County Hotel, Living Social Voucher or not. Compliments to the chef and 10/10 to the manager for running a very well organised restaurant. Excellent!

  • Stayed June 2014, traveled as a couple
    • Value
    • Service
Helpful?
1 Thank nanna242014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 8, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent visit to us at Thistle Newcastle, The County.

I was delighted to read your excellent review of our Sunday Lunch offering. As you can see from previous reviews, we regularly receive exceptional feedback about the high standard of service delivered and the excellent quality of the food.

Please be assured that your kind comments will be passed on to our Head Chef and our Food and Beverage Manager to communicate to their teams. I am confident they will all be delighted to read yet another great review.

Once again, thank you for your kind comments. We look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 1, 2014

Had a lovely Sunday lunch here. Lovely staff and surroundings, good quality food excellent presentation , this was a 3rd visit and I'll be back again, highly recommended ,,,,, nicely cooked roast beef, chocolate pop corn sundae to die for,

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 8, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent visit to us at Thistle Newcastle, The County.

I was delighted to read yet another excellent review of our Sunday Lunch. Set in the magnificent surroundings of our Mozart Suite, our Sunday Lunch offering has proven to be very popular with our guests, receiving exceptional feedback on a regular basis.

The team here at The County work hard to ensure all of our guests have an enjoyable dining experience and would wish to return. It is great to note that this is the third time you have joined us for Sunday Lunch and that we met your expectations for good quality food delivered with exceptional service on each visit.

Once again, thank you for your kind comments. We look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, County Durham UK
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 1, 2014

Lovely Sunday Lunch seved in a large airy spacious restaurant.
The Sunday lunch menu had 5 choices of starter, main course and desert. Enough to suit varied tastes but a small enough selection to ensure it was all good quality and fresh.
There were 6 of us dining today. Between us we tried the chicken pate, mushroom bruschetta and the tomato and mozzarella salad for starter. Those picking the mushroom were the definite winners if we'd been competing. The chicken pate was very nice but only came with half the quantity of bread that should have been served with it.
We weren't very adventurous with main courses, 5 of us picked roast beef which was well cooked and a good sized portion. It was served with roast potatoes, yorkshire pudding and parsnips. One of the group had the steak and mushroom pie which was good too. We all shared a tureen of nicely cooked vegetables and were given extra gravy on the table if needed.
Only 2 people managed desert and they went for the brownie sundae and crumble and custard. Both looked to be the right size portion after a large meal and went down well.

The service was very good with regular attention to see if drinks needed topping up etc.
The location is good for anyone staying in the city centre. Parking very close by is expensive but for a 10 minute walk there are cheaper options.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Threeboysmum24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 8, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent visit to us at Thistle Newcastle, The County.

Set in the magnificent surroundings of our Mozart Suite, our Sunday Lunch offering has proven to be very popular with our guests, receiving exceptional feedback on a regular basis.

I was delighted to read such a positive review of our Sunday Lunch offering and was pleased to note that everything from the fabulous surroundings to the attentive service met your expectations. Thank you for your kind comments about the high standard of food prepared fresh by our kitchen team. Please be assured that your review will be communicated to the Head Chef to communicate to his team who I am confident will be delighted to read it.

Once again, thank you for your kind comments. We look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 1, 2014

A Sunday lunch on a Living Social Voucher proved to be a real treat. Service was brisk and attentive but never hurried. The drinks were well chilled and the food, which was full of captivating flavours within the traditional confines of a Sunday lunch, was piping hot A starter, main course and a generous jug of coffee made for a really lovely meal accompanied throughout by the gentle unobtrusive jazzed inflections of a very competent solo pianist. A really good visit.

Stayed June 2014, traveled as a couple
Helpful?
2 Thank edj41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerNCL, Guest Relations Manager at County Hotel, responded to this review, June 8, 2014
Dear Reviewer,

Thank you for taking the time to provide us with feedback following your recent visit to us at Thistle Newcastle, The County.

I was delighted to read that you joined us for Sunday Lunch and that you found the service and food to be of a high standard. Set in the magnificent surrounding of our Mozart Suite, our Sunday Lunch offering has proven to be very popular with our guests, receiving exceptional feedback on a regular basis. It is great to note that you experienced this first hand and I would like to thank you for sharing your views with the Tripadvisor community.

Once again, thank you for your kind comments. We look forward to welcoming you back to Thistle Newcastle, The County in the near future.

Kind Regards
Emma Thompson
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about County Hotel

Property: County Hotel
Address: Neville Street, Newcastle upon Tyne NE1 5DF, England (Formerly Mercure Newcastle County Hotel)
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — County Hotel 3.5*
Number of rooms: 114
Official Description (provided by the hotel):
Located across from Grand Central Station, the County Hotel is perfect for shopping, sporting and cultural events, and visiting the world-famous Hadrian's Wall. A magnificent Grade II Listed Victorian, the hotel is the ideal base for shopping, concerts and other cultural events, with attractions from Roman remains to the legendary St James' Park within a short drive. ... more   less 
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Also Known As:
County Hotel, Newcastle Hotel Newcastle Upon Tyne
County Hotel By Thistle Newcastle
County Hotel Newcastle Upon Tyne

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