The hotel was great value for money. Was a 2 minute walk from the train station. Upon check in my Boyfriend was wished a happy birthday by the girl on check in as when she had phoned to confirm the booking she asked what was bringing us to Newcastle and i advised i was bringing my Boyfriend for a city break as part of his birthday. We got to our room to find a lovely birthday card for him, thought this was a really nice personal touch. We had the superior room on the 3rd floor and could not fault anything at all with the room. It was level with the train station and we never once heard any noise from the station. The night staff on the Saturday night were excellent aswell (Tim and Ronald) they had good chat and were nothing but polite and courteous to myself and the other guests that were sat in the bar from about 1am onwards. Drink service was first class and even managed to get something to eat at that time in the morning.
Nothing was a problem for any member of staff from the reception staff to the housekeeping staff who kindly let us into our room when we had a problem with our key and told us just to let reception know the next time we were down.
Checked out just before 11am on Monday and we were able to leave our bags with reception as our train was not until 3pm.
Definately cant say anything bad about this hotel and our stay was brilliant from start to finish and will definately be staying with Sleeperz on my next stay in Newcastle.
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