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“Fantastic Hotel”

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Sandman Signature Newcastle Hotel
Certificate of Excellence
County Durham, Great Britian
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic Hotel”
Reviewed March 10, 2013

The hotel is fantastic in a great location, the reception staff were very welcoming and helpful. Car Parking is limited opposite the hotel, first come first served. The bedroom was beautiful, but very cold when we arrived. It had a very nice little kitchen and we decided to make our own breakfast the next morning, which was brill as we could chill out in our dressing gowns. The bed was the most comfortablest Iv slept in and had a great nights sleep. The bathroom and toiletries also very good. Overall excellent and thoroughly enjoyed the stay and will definately come again.

Room Tip: We had a Junior Suite and the kitchen facilities were a nice bonus, we had a room at the back which...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaseyMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Fantastic Review!

Great to hear of your recent stay at Sandman Signature Hotel Newcastle, Its great feedback like this that is very rewarding to me and the team knowing of what a great experience you had.

The beds are so comfortable they are from the Sealy Brand you literally sink right into them! Glad you were able to make use of the kitchen facilities throughout your stay it really has the great homely feel to those rooms.

Thanks again MaseyMay, we look forward to welcoming you back on your next visit!

Kind regards,
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1,392 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
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cheshire
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 9, 2013 via mobile

Great hotel brilliant service I arrived late at night and was welcomed by the staff who made me feel at home straight away they told me all about the hotel there was free coffee etc in the foyer 24hrs
The room was superb quirky and clean breakfast was very good plenty of choice really enjoyed my stay and would definitely recommend it to anyone

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bazandgay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Dear Bazandgay,

Five star review!!

Thank you for taking the time to review your recent stay at Sandman Signature Hotel Newcastle, It’s great to hear how you were made to feel at home after a late arrival. Feedback is most important to us it’s great to read such a fantastic review.

Hope to see you back in the future,
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Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2013 via mobile

Stayed there for one night with our 6 month old son. We arrived slightly early to be told our room has been prepared as we had a baby with us! Very thoughtful. The travel cot was already in the room, which was helpful.
The room, if there was a downside, was a little 'compact' with a travel cot and pram.... But that is being very picky.

I ordered room service, burger, which was fantastic! It was delivered promptly and efficiently by excellent staff.

The hotel was quiet and check in and out was a breeze. Thank you

Stayed March 2013, traveled with family
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Dear Ken S,

What a GREAT review of Sandman Signature Hotel Newcastle, thank you for your feedback it’s great to hear how you found the hotel quiet and that your arrival and departure was smooth.

I am pleased to hear of the thoughtfulness of the team in the preparation of room for arrival. Sorry to hear you thought the room was cramped with the cot and pram.

I shall share your comments of your room service to the chef he will be most thankful of your fantastic feedback!

Hope to see you again!

Many thanks,
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Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 8, 2013 via mobile

We arrived quite early but they had a room we could check in to. The young lady on reception was very friendly and helpful, even giving us a map and directions to places.

The room was big, clean and comfortable.

A nice touch was a free hot chocolate and coffee machine in reception.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lordnoize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Dear Lordnoize,

Thank you for your review of your recent stay at Sandman Signature Hotel Newcastle, It’s great to hear that the team member checking you in was able to check get you into your room early and give recommendations of the city the team and I are very grateful of such brilliant feedback.
Glad you made good use of the complimentary hot drinks machine.

Thanks again, we hope to see you back with us again in the future.

Kind regards,
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Filey, United Kingdom
Level 6 Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 8, 2013

The Sandman signature hotel is brilliant. Staff very helpful, the foyer is very welcoming and very chic. They have a full size horse in the foyer which is a lamp very swish. Guests can help themselves to drinks coffee tea chocolate etc while they sit and watch the world passing by.
The room we had was brilliant we were upgraded to a studio. It had a kitchen area,toaster,kettle,microwave sink and breakfast bar as well as a small television. The bed was king size and very comfortable where you could lie and watch the large flat screen television. The room was very welcoming and had the wow factor. The bathroom was lovely with a large shower.
The hotel is right in the city centre only minutes away from the shops and pubs. Definatly will be coming again.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandland913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Dear Sandland913,

Brilliant Review!! It is very rewarding to hear of your recent stay at Sandman Signature Hotel Newcastle I am thrilled to hear that the team and the facilities of the room and lobby were all fantastic.

We can’t wait to see you back with us in the future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level 3 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 6, 2013

We booked this hotel through Booking.com at a reduced price which was comparable with some of the budget chains.
On arrival we were greeted by friendly staff with excellent local knowlege and took the time to advise us on the local area.
We were given a juior suite which is really a self catering appartment which was modern with quality fittings throughout.
The only slight negative was the air con/heating system was a bit noisy. but bearable and would not put me off returning.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eccles90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Dear Eccles90,

Thank you for taking the time to review your recent stay at Sandman Signature Hotel Newcastle, Its lovely to hear that you received a warm welcome from the team I hope you managed to explore our fantastic city!

I am pleased to hear how you liked the Junior Suite this is a great room!! I must apologise that you found the air con noisy and glad this would not deter you from booking with us again.

Again many thanks for the review we really do appreciate your feedback.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gateshead, United Kingdom
Level 1 Contributor
3 reviews
Reviewed March 5, 2013

We stayed at this hotel and would thoroughly recommend it. There was my husband, myself and our 12 year old son, the reception area is impressive but it was the room we loved, kitchen facilities included, privacy and a stylish bathroom with an amazing shower powering down to wake you up from the ceiling. We didnt stay for breakfast it was room only but the whole experience was great. Good location, went for dinner at the strawberry near st james park and evening meal in stowell street. Newcastle is a great, buzzing city and we have stayed at a lot of hotels in the city but I will be going back here - great value for money. Thanks

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keeley m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, Front Office Manager at Sandman Signature Newcastle Hotel, responded to this review, March 17, 2013
Dear Keeley M,

Many thanks for the great review of Sandman Signature Newcastle, fantastic to hear how you and your family loved the room and facilities!! We hope to see you all back with us in the future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sandman Signature Newcastle Hotel

Property: Sandman Signature Newcastle Hotel
Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Official Description (provided by the hotel):
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 
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