We booked a room with a view of the Millenium Bridge - we could almost reach out & touch it, never mind enjoy the lighting! The best thing about Malmaison is the thought that clearly goes into staff training and comfort. It's all very pleasant and welcoming.
The room was great - spacious, huge and comfortable bed, lots of space. Good bathroom with decent separate shower & deep, long bath. The wardrobe is a bit odd - teeny & contains a fridge (filling half the shelf space) & an ironing board (reducing all the hanging space, not just a section). I know the natives are fameous for their distain of coats, but visitors need the odd hook or hanging space! The room was very quiet (and we did have neighbours) - you know how most hotels have a distant noise of a lift or a clatter down a corridor? There was no disturbance and the very thick curtains kept out light & noise.
The service in the bar was very sharp, despite it being busy. Staff kept track of customers waiting & their tabs & ran a table service as well as the bar, both including hot beverages, however late. I was impressed to be offered fresh lime juice for my lime & soda. Atmosphere chilled, we are rather older than the average age but did not feel at all out of place.
My only criticism is the breakfast service - it's a bit random. Lovely staff, but there doesn't seem to be a system & there is a long wait for tea & coffee, despite it being offered & ordered on greeting. We weren't the only ones to comment on check out & we did appear to be listened to with concern so I am confident they will fix this, don't let it put you off (hey, check on booking?!). They lose the 5 spot "excellent" they would have got for service....
- Official Description (provided by the hotel):
- Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Travelocity and Hotel.de so you can book your Malmaison Newcastle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Malmaison Newcastle Hotel Newcastle Upon Tyne
- Malmaison Newcastle Upon Tyne
- Malmaison Newcastle Hotel Upon Tyne