I had booked this hotel for myself and partner as a change from a holiday inn,photos online looked nice and they had a room available at last minute for a decent price,was hard to find but as soon as we saw the grotty sign we knew it was going to be minging.The outside looks grotty and horrid compared to the photos,reception was lovely,staff member was nice but then we opened door to stairwell and what smelled like rotting cat pee/damp followd us up to our room.I don't know how staff work there with that stink.There wasnt a chance in hell i was using the lift which looked like it was put there 100 years ago,the bathroom had tiles falling off,shower curtain was stained and smelly it was down right disgusting!Please do not use this hotel it is minging!!!!!!!!!!!!!!!!!!
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- Also Known As:
- Surtees Hotel Newcastle Upon Tyne