Booked this for a mid-week break for myself, sister, daughter and mother - we looked at the pictures on the site and it looked lovely and then we arrived and could not believe it the room was shall we say very tired or maybe it is called shabby chic - stained carpets, a yale lock on the door for secuirity, The entrance was not even attractive enter by a car park - on a steep hill and not 5 min walk from train station more like 15 minutes. Reception was not the most welcoming and then we had paid the extra £7.95 for full english breakfast which consisted of everything being cooked in the microwave unless you wanted fried eggs, toaster did not work properly and the dining room was like a school canteen - awful awful awful would not recommend this to anyone unless. Best thing they could do with it is demolish it.
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- Also Known As:
- Surtees Hotel Newcastle Upon Tyne