We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful room, friendly staff and clean.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The New Northumbria Hotel
Certificate of Excellence
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful room, friendly staff and clean.”
Reviewed December 15, 2013

My self and my partner stayed this weekend on a Saturday night with a Christmas party. On entering the hotel the reception was warm, open and inviting which was a relief after a rather stressful journey to Jesmond it self. The staff could not have been more friendly or helpful during our entire stay. The room was stunning, cosy and extremely comfortable. The bed was huge as was the room and it was very clean. In other hotels we have normally had to ask for extra towels this time I'm pleased to say we didn't have to. It's was surprisingly quiet considering that we knew in advance that it was a busy club and bar strip and our room was on the front. Breakfast was really lovely staff were very attentive beautifully laid continental breakfast spread. We both had the full English, portion sizes were perfect the produce used was of a rather high standard and really good quality. All in all we both left well rested well fed and very relaxed it really made our weekend. A big thank you to all the staff at the Northumbria hotel 5* from both of us have a Merry Christmas. :)

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisahume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 23, 2013
Thank you for taking the time to write such a wonderful review :)

We are so pleased to hear that you enjoyed your stay with us. The staff will be thrilled to hear your kind words.

We hope you both have a lovely Christmas too and hopefully see you in the New Year.

Best wishes,

The New Northumbria Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

495 reviews from our community

Traveler rating
    224
    170
    60
    30
    11
See reviews for
77
189
30
98
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Norwich, United Kingdom
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 4, 2013 via mobile

Good value hotel in a lively area of the city. Rooms were clean and a good place for a group stay. Breakfast was nothing special, however the staff were very attentive and it was more than adequate. Would definitely stay again.

Stayed December 2013, traveled on business
Helpful?
1 Thank GebGooderham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 11, 2013
We are pleased that you enjoyed your recent stay at the New Northumrbia Hotel. Would be great to have known what we could do to improve our breakfast from our guest opinions. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Level 4 Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 28, 2013

I have to say I was disappointed with this hotel. The reception area and the staff were lovely. The lift was not working so the poor receptionist had to manhandle my suitcase up two flights of stairs. She was very apologetic. I was taken to a room on a poky corridor with a psychedelic carpet which looked as if it dated back to the Sixties. The room itself was rather dark ,again with a shabby and not particularly clean carpet. The bathroom was clean and the bed comfortable. The room overlooked the back street and was quiet but I did not get a particularly restful night as my next door neighbour 'turned in' at 2.30 am and then watched the TV for 90 mins-either he/she was deaf or the walls on that corridor are very thin as I could hear every word.
I did not partake of breakfast as I was visiting my daughter in Jesmond. However on the Sunday morning I had to leave early . I got up at 6.30am and wanted a wash but there was only cold water which may have been good for my skin but which I did not particularly appreciate!
I think this is a partygoers' hotel which is in the course of refurbishment and possibly more suited to the younger generation than grumpy middle-aged ladies.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 11, 2013
I'm very sorry to hear that you were not completely satisfied with your recent stay. It does seem that you were placed in one of our standard rooms which are due to be refurbished in the New Year. I'm very sorry to hear that the warm water was not working on the Sunday morning. I will look into this to avoid this happening again. We get a wide variety of guests ranging from all ages, so apologise that the hotel didn't meet your needs. Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level 4 Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 27, 2013

I have to be totally honest and say that I did book this Hotel with a little trepidation. I wanted to stay on the Osborne Road as my Son lives in Jesmond and we were dining at Jam Jar ...The staff were incredibly friendly at The Hotel and our room was newly refurbished and large and remarkably quiet. We were situated at the far end of the Hotel on the second floor and it was a Tuesday night ...May be different noise levels on busier nights on the Osborne Road.

The lift didn't work and the hot water took a while to reach the other end of the Hotel to where the boiler is situated. An ongoing problem , I understand, but that would not put me off returning to such a friendly and buzzy Hotel.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serena-Antonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 11, 2013
We are pleased to hear that we exceeded your expectations and we are very pleased to hear that you would return your custom in the future.

We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 19, 2013

I am just recently back from a 2 night stay at this hotel with my boyfriend. Hotel is faultless and would recommend to any friends and family. All of the reception staff are delightful and very pleasant. Always asking if we had a good day and asking what we did that day. We arrived to be told our room had been upgraded from standard to superior and couldn't fault a thing! Will be back to this hotel when we come back to Newcastle, without a doubt! Thanks to everyone at the hotel, we didn't want to go back home!!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarahereid2d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 11, 2013
Its great to hear you enjoyed your stay and pleased that you enjoyed your upgraded room. Thank you for your kind comments regarding the reception staff - they will be so pleased to hear your lovely comments. We look forward to seeing you when your next in Newcastle! Have a great Christmas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Motherwell, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 19, 2013

This Hotel is fantastic Me (Jade Craig) and my partner Duncan McKinnon stayed here from the 13th November 2013 to the 15th November 2013 and we couldn't fault the Hotel at all! The Staff are lovely, welcoming, friendly and so helpful with any enquires, the rooms are lovely, warm, quiet and spotless. The finishing touches they add are lovely it makes the room feel really welcoming and homely as well as relaxing. The bathroom is lovely with a big lighted mirror above the sink (handy for makeup) heated towel rails & a great shower. The Housekeeping even come up to change your bed & give you fresh towels when your out which I thought was really nice. I liked coming into the room with a freshly made bed (it's the small things) I love the location of the Hotel because the Metro is only a ten minute if that walk away & there's a Tesco Metro and Waitrose just up the road from Hotel if you need them! If your thinking of coming to Newcastle you should seriously consider booking here, you won't be disappointed!
Also if you book through Booking.com and phone the Hotel and tell them the prices of your stay, they will match the prices you were given.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 11, 2013
Thanks Jade for writing such a lovely review. Its wonderful to hear that you and your partner had a great time during your recent stay and enjoyed what the hotel has to offer. Thank you for recommending us to others. We hope to see you again when you next visit Newcastle. Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 18, 2013

Very friendly hotel in the heart of Jesmond, Newcastle. The room was modern and well presented with a very comfortable bed! Breakfast was cooked to order and good quality. We also enjoyed a fantastic meal at Louis restaurant which uses fresh ingredients to create innovative courses and the friendly staff added to a great night out. Will definitely return!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Northumbria H, Manager at The New Northumbria Hotel, responded to this review, December 11, 2013
Wow, what a wonderful review. We are thrilled to hear you enjoyed your recent stay with us. Its great that you enjoyed your dining experience at Louis too. Thank you for taking the time to write such a lovely review.

We hope to see you again soon,

The New Northumbria Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newcastle upon Tyne hotels
0.1 mi away
Cairn Hotel
Cairn Hotel
#9 of 82 in Newcastle upon Tyne
508 reviews
0.5 mi away
Holiday Inn Newcastle - Jesmond
Holiday Inn Newcastle - Jesmond
#17 of 82 in Newcastle upon Tyne
819 reviews
0.5 mi away
Kensington House Aparthotel
Kensington House Aparthotel
#3 of 82 in Newcastle upon Tyne
526 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Best Western New Kent Hotel
Best Western New Kent Hotel
#49 of 82 in Newcastle upon Tyne
247 reviews
0.6 mi away
Jesmond Dene House
Jesmond Dene House
#4 of 82 in Newcastle upon Tyne
1,111 reviews
1.6 mi away
Royal Station Hotel
Royal Station Hotel
#25 of 82 in Newcastle upon Tyne
1,852 reviews
Show Prices
Show Prices
Show Prices

Been to The New Northumbria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The New Northumbria Hotel

Property: The New Northumbria Hotel
Address: Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #27 of 82 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — The New Northumbria Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
The New Northumbria Hotel is a boutique hotel located on the outskirts of Newcastle upon Tyne, in a busy vibrant residential area. We pride ourselves on our personable, friendly customer service and strive to make every guest feel special and valued. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Hotels.com, Orbitz, Cancelon, ACCOR, Booking.com, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and Agoda so you can book your The New Northumbria Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel New Northumbria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing