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“Fantastic customer service - basic room”

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Premier Inn Newcastle City Centre (New Bridge Street) Hotel
Reviewed November 18, 2012

Cannot fault local staff for their customer service given the mix up with the booking was mine. Another enjoyable stay at the Premier in Newcastle, the location is just great for a night out and shopping. Stayed in room 309 which had a nice view of the Uni but was otherwise tired and dated.
That said, Premier did us proud again!

  • Stayed: November 2012, traveled as a couple
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1  Thank TheSmits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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949 - 955 of 1,214 reviews

Reviewed November 15, 2012

Stayed at the pemier inn central and found this hotel perfect for a weekend trip it was clean,comfortable, inexpensive, staff friendly and proffessional, hotel very central to centre of town. would deffinetly reccomend it.

  • Stayed: November 2012, traveled as a couple
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Thank peter g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

I travel a lot for work and stay at Permier Inns whenever i can. The standard of room is consistent - not luxurious but very comfortable and always spotlessly clean. The thing that really always impresses me about the hotels is that no matter which location you are at, the staff are unfailingly outgoing and professional and go out of their way to make you feel welcome. This was the case here when i stayed in March.

  • Stayed: March 2012, traveled on business
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1  Thank mrsmills55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

Nice, clean and friendly. Restaurant nice and a good selection of food. Glad to see extra pillows in the room. Good views on 7th floor. Lift a little slow. Parking good value for money and next door to hotel. Good location - very close to shops. Left luggage facility if needed.

  • Stayed: November 2012, traveled with family
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Thank GirlsonVacation27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed at Premier Inn, Newcastle Central for 1 night with my daughter on a recent shopping trip. excellent value for money, central location. Staff very helpful, nice bar. Rang ahead to check if they had facilities to leqave luggage and was told they did but if the room was ready we would be able to check in early, which it was.

  • Stayed: November 2012, traveled with family
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Thank discho190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Having booked the room on a £19 room sale everything came up to the usual standards. We did need to report that one bedside light and window were broken. Despite being offered a change of room we decided to stay put as it was no major problem. Staff were helpful and the hotel was well located for the main  shopping areas and other sights.

  • Stayed: November 2012, traveled as a couple
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1  Thank philstephenrichards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

reception staff really helpful and friendly. great position for shopping and 10 min easy walk from nightlife. hotel good for age and our room not very big but adequate... bed huge but was bit too hard had to sleep on top of two pillows. no-no-no fresh air coz window locked but given we were on 4th floor this was understandable but i like fresh air!! breakfast bit expensive, plenty places close by to eat... DON'T pay for car park at machine WAIT till you get to reception it much cheaper £6 per day for ticket.

Room Tip: prob better to get high floor. lifts fine.
  • Stayed: November 2012, traveled as a couple
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1  Thank tishtash40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newcastle City Centre (New Bridge Street) Hotel

Address: Hotel New Bridge Street West, Newcastle upon Tyne NE1 8BS, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#6 Romantic Hotel in Newcastle upon Tyne
#8 Business Hotel in Newcastle upon Tyne
Price Range: $59 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle City Centre (New Bridge Street) Hotel 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the beating heart of this lively city, close to intu Eldon Square and Newcastle University ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Newcastle Central Hotel Newcastle Upon Tyne
Premier Inn Newcastle Upon Tyne
Travel Inn Newcastle
Premier Travel Inn Newcastle

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