We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Fantastic customer service - basic room” 4 of 5 stars
Review of Premier Inn Newcastle City Centre (New Bridge Street) Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Newcastle City Centre (New Bridge Street) Hotel
Midlands
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fantastic customer service - basic room”
4 of 5 stars Reviewed November 18, 2012

Cannot fault local staff for their customer service given the mix up with the booking was mine. Another enjoyable stay at the Premier in Newcastle, the location is just great for a night out and shopping. Stayed in room 309 which had a nice view of the Uni but was otherwise tired and dated.
That said, Premier did us proud again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TheSmits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

968 reviews from our community

Traveler rating
    351
    345
    172
    63
    37
See reviews for
123
305
81
165
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
derry ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 15, 2012

Stayed at the pemier inn central and found this hotel perfect for a weekend trip it was clean,comfortable, inexpensive, staff friendly and proffessional, hotel very central to centre of town. would deffinetly reccomend it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank peter g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
139 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed November 14, 2012

I travel a lot for work and stay at Permier Inns whenever i can. The standard of room is consistent - not luxurious but very comfortable and always spotlessly clean. The thing that really always impresses me about the hotels is that no matter which location you are at, the staff are unfailingly outgoing and professional and go out of their way to make you feel welcome. This was the case here when i stayed in March.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mrsmills55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartlepool, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 13, 2012

Nice, clean and friendly. Restaurant nice and a good selection of food. Glad to see extra pillows in the room. Good views on 7th floor. Lift a little slow. Parking good value for money and next door to hotel. Good location - very close to shops. Left luggage facility if needed.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GirlsonVacation27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 12, 2012

Stayed at Premier Inn, Newcastle Central for 1 night with my daughter on a recent shopping trip. excellent value for money, central location. Staff very helpful, nice bar. Rang ahead to check if they had facilities to leqave luggage and was told they did but if the room was ready we would be able to check in early, which it was.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank discho190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
200 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed November 11, 2012

Having booked the room on a £19 room sale everything came up to the usual standards. We did need to report that one bedside light and window were broken. Despite being offered a change of room we decided to stay put as it was no major problem. Staff were helpful and the hotel was well located for the main  shopping areas and other sights.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank philstephenrichards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 11, 2012

reception staff really helpful and friendly. great position for shopping and 10 min easy walk from nightlife. hotel good for age and our room not very big but adequate... bed huge but was bit too hard had to sleep on top of two pillows. no-no-no fresh air coz window locked but given we were on 4th floor this was understandable but i like fresh air!! breakfast bit expensive, plenty places close by to eat... DON'T pay for car park at machine WAIT till you get to reception it much cheaper £6 per day for ticket.

Room Tip: prob better to get high floor. lifts fine.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tishtash40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newcastle upon Tyne hotels
0.4 mi away
Premier Inn Newcastle City Centre (The Gate)
Premier Inn Newcastle City Centr...
#5 of 84 in Newcastle upon Tyne
4.5 of 5 stars 137 reviews
0.6 mi away
Premier Inn Newcastle City Centre (Millennium Bridge) Hotel
Premier Inn Newcastle City Centr...
#35 of 84 in Newcastle upon Tyne
4.0 of 5 stars 598 reviews
0.4 mi away
Premier Inn Newcastle Quayside
Premier Inn Newcastle Quayside
#22 of 84 in Newcastle upon Tyne
4.0 of 5 stars 1,381 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle Ci...
#14 of 84 in Newcastle upon Tyne
4.0 of 5 stars 1,032 reviews
0.8 mi away
Jurys Inn Newcastle
Jurys Inn Newcastle
#21 of 84 in Newcastle upon Tyne
4.0 of 5 stars 1,608 reviews
0.3 mi away
Travelodge Newcastle Central
Travelodge Newcastle Central
#23 of 84 in Newcastle upon Tyne
4.0 of 5 stars 723 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Newcastle City Centre (New Bridge Street) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Newcastle City Centre (New Bridge Street) Hotel

Property: Premier Inn Newcastle City Centre (New Bridge Street) Hotel
Address: (New Bridge Street) Hotel New Bridge Street West, Newcastle upon Tyne NE1 8BS, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#6 Romantic Hotel in Newcastle upon Tyne
#8 Business Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Newcastle City Centre (New Bridge Street) Hotel 3*
Number of rooms: 186
Official Description (provided by the hotel):
In the beating heart of this lively city, close to intu Eldon Square and Newcastle University ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Premier Inn and Booking.com so you can book your Premier Inn Newcastle City Centre (New Bridge Street) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Newcastle Central Hotel Newcastle Upon Tyne
Premier Inn Newcastle Upon Tyne
Travel Inn Newcastle
Premier Travel Inn Newcastle

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing