We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Extremely Dissappointed!”

NEW RENDEZVOUS CHINESE
Ranked #208 of 1,302 Restaurants in Newcastle upon Tyne
Certificate of Excellence
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: TEL UK 01661 821775
Reviewed September 30, 2012

Booked at 6.30pm yesterday for a celebratory birthday meal, and arrived on time to find restaurant quite busy.. Decided to go for the banquet b, with one of our guests choosing separately.
The service was atrocious. For example, midway through the meal waiters taking the empty beer glasses, but not offering more drinks. Water being asked for, but never arriving. Mix up with the choice of menu, and wrong meal being brought. The service was very very slow with us feeling that we were being ignored, despite three waiters/waitresses wondering around. When tackled non of them knew what was going on so had to disappear to find out. In all the meal took over 2.5hrs.

The food was good and tasty, but overpriced for what it was. The place was totally devoid of atmosphere, and felt more like a gastro pub than a Chinese restaurant.

Having always enjoyed meals at their previous venue and felt valued customers there, this time we were so disappointed!. Perhaps they are victims of their own success, however, we will NOT be going back!

    • Value
    • Atmosphere
    • Service
    • Food
Thank PersephoneG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (168)
Traveler rating
Traveler type
Time of year
Language

150 - 154 of 168 reviews

Reviewed September 3, 2012

The restaurant is cramped, on entering you are standing immediately in the restaurant eating area which you then have to walk through to get to the bar - which is tiny - the chairs are cramped together and it necessitates a sideways shuffle to get seated.
The service was very slow and the food very expensive, especially considering the portion sizes.
Food was of an average standard, two of the dishes were extremely spicy which was not mentioned on the menu!
The restaurant is nice but not very authentic and lacks any decent atmosphere.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Bobby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2012

My family and myself have eaten here for over 20 years and still go regularly. Kevin and his team have just got it right, great service, unbeatable food, relaxed atmosphere. Make sure you try the salt and pepper ribs!

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

Love what they have done to the old smithy, much preferred to the the old restaurant.

Food great as always. Much enjoyed by all of our party.

Can imagine that it would be nice for any groups, and even has a function room for big parties and/or privacy.

Good sized bar area for gathering.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Will M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2012

Booked a table for six on a Monday night and were impressed by the friendly welcome and the large bowl of prawn crackers on the table!
The food was delicious, we each ordered a different dish - chop sticks at the ready, we made good use of the 'lazy susan' in sampling the food.
The decor didn't invoke a Chinese ambience, the two youngest in our party said that they expected to hear loud music at any moment and the appearance of vodka shots and that the restaurant had the appearance of an 'in town' bar!
However the food was a winner and the kung po beef declared the 'best ever'.
A bit pricey, but worth it!

    • Value
    • Atmosphere
    • Service
    • Food
Thank MLW28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed NEW RENDEZVOUS CHINESE also viewed

Ponteland, Northumberland
Newcastle upon Tyne, Tyne and Wear
 
Newcastle upon Tyne, Tyne and Wear
Newcastle upon Tyne, Tyne and Wear
 

Been to NEW RENDEZVOUS CHINESE? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing