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Holiday Inn Newcastle - Jesmond
Certificate of Excellence
Reviewed November 5, 2012

We had a lovely mini-break here. Easy walking distance to city centre allowed us to go shopping without worrying about parking - only about 20 minutes to Eldon Square. Breakfasts are generous with plenty of choice. Restaurant provides good Italian food - crispy pizza, fresh salads. Rooms are stylish if a little cramped and dark. Friendly staff, plenty of car parking. Stylish decor helps the mood too.

Room Tip: Avoid rooms close to function areas if you want to miss the late disco.
See more room tips
  • Stayed: November 2012, traveled with family
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 10, 2012

Thank you for sharing your feedback with us - we value your comments and look forward to welcoming you back to our hotel very soon.

Best Wishes,

Amy Callanan
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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649 - 655 of 848 reviews

Reviewed November 1, 2012

Best Holiday inn I've stayed in I think. Spacious rooms. Excellent bath rooms with a waterfall shower . Very nice breakfast. Helpful and friendly staff. Very handy for the city centre........and complimentary kit Kate's in the room!

  • Stayed: October 2012, traveled on business
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Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 5, 2012

Thank you very much for your comments.

We hope to welcome you back to the hotel when your visit brings you back to the area.

Kind Regards


Amy Callanan
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

For the price this was a great hotel room, managed to check in at midday and the room was clean and adequate.

It was a mission finding the room in the maze upstairs but that's the only negative. We were on the main road but the double glazing didn't let any noise in at all.

Seemed quite newly refurbished with free covered car park, a thumbs up!

  • Stayed: October 2012, traveled as a couple
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Thank MissBeany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 5, 2012

Thank you for taking the time to post your comments on your stay at the Holiday Inn - Newcastle Jesmond.

With regards to finding your bedroom, I apologise if this caused any inconvenience but the hotel is made up of three listed buildings which unfortunately no adjustments can be made to it.

We hope to welcome you to the hotel again in the near future

Kind Regards

Amy Callanan
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2012

Perfect venue for the area but avoiding the noisy late night crowds. as away from the "strip" but easily walkable. Very attenitve to our request for a quiet room. Car parking was such a bonus. Standard of breakfast was higher than norm - they put smaller amounts out more frequently so no congealing! Liked the bar for a start & end to night. Fair comments others have made about room size and lighting but that didn't bother us as we weren't in so much. Mattress was soft so not everyone's taste. We will be going back soon & will definitely go back there. Felt the price was right.

  • Stayed: September 2012, traveled as a couple
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Thank Carolyn-Eric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 5, 2012

Thank you for taking the time to post a review on the Holiday Inn - Newcastle Jesmond, we take all our guest comments very seriously and always strive to provide comfortable and friendly accommodation.

I am delighted that you enjoyed your stay with us and hope you will revisit us again in the near future.

Kind Regards


Amy Callanan

Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

Nice arrangement with parking and no charge.Reception friendly and efficient. Wedding in progress but did hinder stay in any way.The design of the hotel is modern but with many dark colours .It tries to appear classy but the dark colour scheme is overdone.The bedroom was adequate but again the dark colour scheme made the already smallish room even smaller.Lighting in bedrooms inadequate.The breakfast was good together with plenty of fresh fruit options with the cereal although the price at £10 pp [no deal] was overpriced.Overall ,at the right price this hotel not a bad option but doesn't stand out.

  • Stayed: October 2012, traveled as a couple
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Thank klammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 5, 2012

Many thanks for your comments regarding your recent stay with us at the Holiday Inn - Newcastle Jesmond.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the guest feedback we receive and welcome any opportunity to improve.

We hope you will revisit the hotel in the near future

Kind Regards

Amy Callanan
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

Stayed here the 11th of October. Plenty of parking spaces. Warm welcome at reception. Room was adequate but a little small. Free mini bar was welcome due to Priority rewards. Food was tasty at the Fratellos Restaraunt and service again was good. My role in my business means i now need to spend quite a bit of time in Newcastle and will be staying again next week 15th and 16th because i enjoyed the stay so would recommend.

  • Stayed: October 2012, traveled on business
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Thank ScottHearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 4, 2012

Thank you for your great review, we are pleased that you will recommend the hotel to your friends and family and we look forward to serving you again in the near future.

Kind Regards


Amy Callanan
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2012

Delicious breakfast. The bathroom and shower doors did not offer any privacy -they were glass. OK if you are on your own but if you have to share it's a no no. If you want total privacy do not use this hotel.

  • Stayed: October 2012, traveled on business
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Thank deedoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this reviewResponded November 6, 2012

Thank you for your comments made in relation to your stay with us, we have taken on board your comments made regarding the glass on the bathroom door and we have now frosted over the glass to increase privacy.

We hope you will revisit the hotel when your next in the area.

Kind Regards

Amy Callanan
Front of House Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Newcastle - Jesmond

Address: Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Newcastle upon Tyne
#10 Luxury Hotel in Newcastle upon Tyne
#11 Family Hotel in Newcastle upon Tyne
Price Range: $75 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Newcastle - Jesmond 4*
Number of rooms: 116
Official Description (provided by the hotel):
The contemporary 4 star Holiday Inn Newcastle-Jesmond is conveniently just 2 minutes by Metro from Newcastle's City Centre. The quirky bars and restaurants of affluent Jesmond are right on our doorstep, and we're only a 10-minute stroll from the atmospheric terraces of St James's Park, home of Newcastle United FC. Located only 20 minutes from Newcastle International Airport. The hotel's well-equipped meeting rooms are ideal for conferences, and complimentary wireless Internet throughout makes it easy to stay in touch with the office. Unwind after a day of meetings and socialise over drinks in the stylish Terrace Bar. Jesmond Metro station is right next to the hotel, providing easy access to Newcastle's fine shopping, dining and entertainment. Closer to the hotel, Newcastle's vibrant Quayside is renowned for its nightlife and overlooks the River Tyne. Stroll down to Fratello's, Holiday Inn Newcastle-Jesmond's street-side Italian restaurant, and watch as chefs toss the dough to make our delightfully crispy pizza. In the adjoining glass-fronted Lobby, colleagues and friends meet and mingle. After a busy day, retreat to your contemporary Guest room which features wireless internet connection and a TV that allows you to save programmes for a time that suits you. The hotel's Fratello's restaurant is popular for its wood-fired pizza. ... more   less 
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Also Known As:
Holiday Inn Newcastle - Jesmond Hotel Newcastle Upon Tyne

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