We arrived at about 12 and were told that they could not check us in until 2pm. Fine. We advised that we would probably get there in the evening.
The lady at reception told us that if we had arrived earlier, she would have checked us in, but informed there was a wedding and all the guests had arrived and all the rooms left were still dirty. Fine.
We got there at about 9 and were given Studio 1. When we were almost there, we had to pass by all the guests in the wedding, where they were taking pictures. We arrived to a corridor and, as soon as we opened the door, we could see the bar where all the guests were having drinks at the end of it and three doors on the left. And now comes the worst bit... Next to the door where the bar was located, there was another door and... guess what? That was our room!! Our wall was the bar´s wall!!
It was terribly loud. We weren´t bothered about the music that much, you could here smashed bottles when the barman was putting them in the bin!!
We had to leave the room as there was no way we could have a good night in there. We went to reception and the receptionist wasn´t very surprised to see us there. She asked if it was too loud and we were told that the wedding finished at 12. Obviously, we asked for another room but we knew the answer already. Fully booked.
So... not only we had the worst room ever, but we could have been completely fine in another room (maybe?) if we had arrived earlier!!
Definitely I would say to owner or manager of the hotel: You don´t sell a room like that when you have a function on. And to anybody that gets offered Studio 1 (Room 43) or Studio 2 (I guess it was as bad), refuse as soon as possible, not a nice place to be.
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- Also Known As:
- Springfield Hotel Gateshead
- Springfield Hotel Newcastle Upon Tyne