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“Excellent day and night” 5 of 5 bubbles
Review of Caledonian Hotel Newcastle

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Caledonian Hotel Newcastle
London, United Kingdom
1 review
“Excellent day and night”
5 of 5 bubbles Reviewed November 6, 2013 via mobile

I don't usually write reviews but where Praise is due I think it's only wright. I attended a wedding a couple of weeks ago at the Caledonian and from arriving to leaving Myself and family had a fantastic time , the Wedding coordinator was very good at her job she never stopped all day she was there for the bride all day and night she even sent a staff member to the shop at one point for the bride and looked after the baby so a guest could eat her meal nothing was a bother. The food was lovely but by god the portions were huge especially the soup which was delicious ( leek and potato with croutons) the sticky toffee pud was my husband favourite in fact he had half of mine . The bed room was nice and clean and very spacious . Breakfast was really good too we thought it was going to be a little bit of a let down as it was buffet but we were wrong the bacon and sauces wee hot and all the food was fresh ( not like other buffets I've been to) with Tea served at the table . Highly recommend . If we ever come back to Newcastle this is where we'll stay .

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carlyk40k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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512 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
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English first
Leeds
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 3, 2013

I stayed for 1 night as was on business, had stayed in this hotel a few years ago , but was dissapointed as the hotel seems to have lost it's sparkle, needs upgrading in the decor. The staff were friendly and the rooms clean, but could have done with out the gaudy carpet, plus no toilettries in bathroom only soap and shower gel in dispencer. I had a bedroom facing Osbourne Road and hardly slept for the noise on the road.The restaurant in the evening didnt have an extenseive menu, only a set menu which didnt appeal to me. Breakfast was good though, plenty on offer and good service so made up for the evenings dissapointment. There are a few bars around so some places to go and eat or drink.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TripannLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 24, 2013

Stayed here on sept 21st for a wedding. We were told it would cost extra to check in early, yet the person directly behind us did the same and didn't have to pay the extra 20 pounds.
First impressions of the lobby area were good.
Room was ok except for the bathroom. Windows were mouldy at the bottom. Mirror was covered in black mould stains. No temp controls in the room, its either have the electric heater on or not.
Sat down for the wedding breakfast. Got our starter as the first lot of people were finsihing theirs. The kids main came with the adult starter so the children on or table just had to sit and watch us eat for half the meal. When we asked for more bread we got told some would come. when it did we were told we couldnt have any as it was ordered by another table, even though we ordered it first. Eventually some bread came, it was unceremoniously dumped on top of the kids favours and began to slide off the plate into the table decorations.
The same delay in getting our food continued, we ate last as others were finished. There were only 6-8 tables in the room.
Finally when the dessert came one of the table didn't even get a dessert and another had a PUBIC hair found on her plate. We could not get the attention of the person in charge of the service despite her looking at us waving. So the dessert was left.

Overall pretty poor. and i see there are other people with similar experiences!!

AVOID

  • Stayed September 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank 50Craig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

I have dinned her many times the food is outstanding, The staff are brilliant and i keep going back.
its got something for everyone never stayed in hotel but have spoke to many people that have and it great.

the food is worth a visit

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thebabydragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, England, United Kingdom
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

We stayed for 4 nights as part of a group of 37 in September. The staff could not have been more kind or helpful as some of our group were elderly. Yes, the bedrooms had jazzy carpets and the rooms were a little "dated", but they were spotlessly clean and the beds were comfortable. The food was very good and they catered for diet requests. Obviously we didn't pay £200 a night, but for what we did pay we all felt we had good value and our coach driver felt he could recommend the hotel to other firms as this was the first time he'd used it. It was only a short walk to the Metro and a bus to the centre of Newcastle stopped right outside - very convienient.

Room Tip: We overlooked Osborne Rd but didn't have any problem sleeping. (Room 118)
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jackie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle, UK
Level Contributor
125 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
1 of 5 bubbles Reviewed September 19, 2013

For £200/night you can get an executive room. For £200/night, you pay for space and two single beds joined together to make a super king bed. For £200/night, you pay to listen to people walk down the corridor and also next door taking a shower!! For £200/night, there is no temperature control in the room so it gets very stuffy. For £200/night, you can get a better room elsewhere!!
Breakfast is included and what a shambles it was. The staff were not welcoming or warm. They were busy talking amongst themselves or pretending to look busy. The breakfast area was chaotic, cups/mugs were all over the place and not tidy or in a particular arrangement, and there was weetabix all over the buffet table but staff could not be bothered to clean it up. The blinds in the breakfasting area were dirty and dusty. The F&B manager should pay more attention to detail and train catering staff to a good standard.
My friend was directed to use the disabled toilet on the ground floor and the toilet bowl was loose and water was flowing out from underneath it!! Imagine if a disabled person had actually used it and had an accident in there!
The whole place needs a good shake-up! Would not return here ever again!

  • Stayed September 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank N_L56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blyth, United Kingdom
Level Contributor
63 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

I say that because we visited the hotel as a function evening and we were allowed a live band until around 11pm. Personally, I'm not sure if I would fancy staying somewhere when it could be quite noisy in the evening, especially seeing as the next day was the Great North Run! However, the room were the function was held was at the far end of the hotel, so I could be wrong about the noise factor.

The meal we had was pleasant enough - we were offered several choices per course, but there were several little niggles. For a start the whole three course took two hours to be served. That may be alright for a wedding, but most people were unhappy with the wait between courses. Also the 'seasonal vegetables' were bit weird as they weren't suitable for all the offered options - for example you wouldn't expect roast potatoes, carrots, courgette and green beans with a goat's cheese and red pepper tartlet would you? I was hoping for a salad with it but hey ho. Also it would have nice to have some vegetables out on the tables to help ourselves to, but then I think there was too much clutter on the table to fit anything else on.

The evening itself was very pleasant and the staff were all very friendly. Our only criticism would be those mentioned above and that the toilets weren't the cleaniest. Other than that I can imagine it being quite popular as it close enough to Newcastle to be useful for trips etc, but with enough distance to not be too busy and noisy.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adele N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caledonian Hotel Newcastle

Property: Caledonian Hotel Newcastle
Address: Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AT, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #44 of 84 Hotels in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Caledonian Hotel Newcastle 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Caledonian Hotel Newcastle Upon Tyne

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